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about Precision Garage Door in:
Monroe County, NY
Precision Garage Door of Rochesterhas received 2625 reviews, averaging 4.96 Stars:
Brockport, NY
Penfield, NY
Called 6:30AM today for a broken spring on our 4 year old garage door. Scheduled an emergency appointment for 7PM over the phone, but Ron was able to come over 11AM and replace the spring. Very grateful for the quick response, as we were unable to manually lift the door to get our cars out. Thanks, Ron!
- Tom Bober
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Fairport, NY
We chose Precision Door Service because they had excellent reviews and we weren't disappointed! The woman I spoke with to set up the appt was courteous and professional, and our technician was knowledgeable, efficient, courteous, and took the time to thoroughly explain what needed to be done. We were very pleased with his work!
- Amy M
Irondequoit, NY
Having used Precision Door in the past, I used the number on their "Refrigerator Magnet" when my garage door stopped working from the remote. As I am "older", and somewhat disabled, the thought of having to walk in and out of the garage every time I use my car to take my dog for a walk (in 27 degree weather) caused concern. I called Precision. The very pleasant lady on the phone set up the first available appointment for a week later. Later in the day Precision had a cancellation, I accepted it without question. In the meantime, I replaced the dead battery in the remote (apparently upside down) with a "viable" replacement I had in my battery "collection". When the repair person arrived he turned the battery right-side up, and the remote now works. Embarrassed? You bet. He refused to accept payment for simply turning a battery over -- but I still feel a bit incompetent, and thankful for his attitude. Such persons are few and far between these days. Highly recommended -- great service both times (4 years apart).
- Stephen D. Busack, Ph.D
Pittsford, NY
Nick came early, called to see if that was OK, it was, he came and replaced what needed replacing, was neat, completed the work, and we were pleased with what he did. I have recommended Precision to many people and will continue to do so. Thanks for such quick service. Dave Knickerbocker
- Dave Knickerbocker
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Brockport, NY
Our technician Satko was amazing. He was kind, polite, and honest. They were able to sent the technician out within 6 hours! So very grateful.
- John Zelent
Penfield, NY
Great job! Thanks.
- Sara Love
Scottsville, NY
My husband and I were ready to go grocery shopping and I pushed to open the garage door. It didn't open and instructed us to refer to owners manual for particular error code. My husband could not find any error codes in the manual. So I panicked and called the office. They scheduled service tech Nick Dillman to come and fix the problem. He came very quickly and found out one of the 2 springs was broken. Nick was very polite and professional.
- Taru Drescher
Hamlin, NY
Our technician Sadmir Hamzic was excellent, he explained everything he did. Answered my questions and visibly showed me where my doors were extremely weak. He was able to correct everything. He was very respectful to my needs. New cable, rollers and metal frame pcs. on bottom of the one door its been a couple of weeks now they both run noise free and smooth. Thanks again.
- Gerry Hutchison
Hilton, NY
Prompt, courteous, experienced. Able to fix a damaged door and avoided costly replacement.
- Benson Zoghlin
Rochester, NY
Technician was on time and efficient. It was easy to set up an appointment.
- Glenda Ross
Penfield, NY
I gave 5 stars for Precision because technician is done great job at my garage door. Sean Seelig was very professional and competent, and was very easy to work with. He properly installed and programmed my garage door in timely manner. I'm very thankful for his service!
- Tetyana Romanyshyn
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Residential Technician: Sean Seelig
Fairport, NY
I was originally told that the earliest appointment available would be the next day after 5:00. I was completely surprised when Phil called and said he had completed everything he needed for the day and was able to come over right away. He came in and did an assessment of the problems and gave me a quote to get my door working. He also showed me some areas of concern. I approved the basic work and plan on him coming back to do the maintenance still needed. Phil did a great job communicating everything that needed repair. He had a great attitude and was very professional. Great job!
- Bob Meechan
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Residential Technician: Phil Mormon
Fairport, NY
They were great, it was an emergency, and they took care of it that day.
- Jacquelyne Greene
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Brockport, NY
Excellent service at a reasonable price! We had a garage door installed several years ago by a builder, who was not a garage door expert. It squealed like a banshee and sometimes got stuck ... it was never right. Ron replaced the rollers with better quality ones, and adjusted the whole system to work MUCH better. And he didn't try to push anything on me that I didn't need, like a new set of springs. He said he could do a better job with a different spring setup, but since the door was not very old it didn't make sense. He also installed a 2nd opener button next to the service door, and adjusted a 20-year old door in my barn. Overall, I'm really happy with the results and would highly recommend them to anyone!
- Dan Kuchta
Rochester, NY
Z was fantastic. He arrived on time, explained everything, and gave me a few options. I will request him as a tech if our door needs more work.
- Tamalyn Onderdonk Pritchard
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Residential Technician: Zikret Osmic
Webster, NY
Very good service by "Z" for repairing our garage door. Technician was very professional and personable. He explained the issues and gave me options. Highly recommend Precision services for garage door repairs.
- Maria Nevin
Webster, NY
Called and requested new seal on bottom of 16ft wide Wayne-Dalton garage door. Service call was made, knowing you didn’t carry Wayne-Dalton parts. I paid for the call but feel I was a victim of bait and switch! I will pass on my experience. On the plus side, the technician was polite, professional and probably just doing the job he was trained to do.
- Terry Burnett
Rochester, NY
Ron provided outstanding customer service to my garage door. Ron's repair exceeded my expectations! It was a pleasure doing business.
- Linda
Brockport, NY
Fabulous response to my questions and a wonderful young man who did the repair for us. Classy operation.
- LuAnne Cenci
Pittsford, NY
Sean Seelig communicated well, arrived when expected, brought the necessary equipment, worked diligently, and helped me understand the features of my new garage door motor. New one is clearly a major improvement over the old one. Thank you Sean. Andrew Rudmann
- Andrew Rudmann
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Residential Technician: Sean Seelig
Honeoye Falls, NY
I’ve had my new garage door opener for month now and I love it! It is so quiet, convenient and easy to use. Special thanks to Zik! He made sure I selected the correct product to meet my needs. Very personable and professional. I have already referred friends to Precision!
- Karen
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Residential Technician: Zikret Osmic
Fairport, NY
The consultants were nice and professional. They even locked up my broken garage door and tucked it back in to make it look semi normal until the replacement can take place. Would recommend. Thanks
- TIna Vannavon
Rochester, NY
Nick came on time and efficiently diagnosed and corrected the problem. He was both friendly and professional.
- Theresa Mazzullo
Rochester, NY
The technician Felix did an outstanding job replacing the pulleys and rollers on the garage door. I would definitely recommend them for any garage door repair or replacement.
- David H
Rochester, NY
Sean was very courteous and knowledgeable. He solved our problem in short time.
- Richard Tuschong
Rochester, NY
I had a great experience with Precision Door service. Felix did an outstanding job and was very friendly.I highly recommend this company and Felix. Thank you Tom Ditucci
- Tom Ditucci
Rochester, NY
We are SO pleased with our new garage door. It really is beautiful. Ron and Sean were both very professional and a pleasure to work with. The price for our new door was very reasonable. Thank you Precision Door Service. We will definitely recommend you to our friends and family.
- Jen Loch
Fairport, NY
Felix arrived at our house less than 24 hours after I called Precision Door. Felix was professional, courteous, and knowledgeable. He repaired our garage door quickly and it now operates perfectly and quietly. Thanks for the prompt and excellent service. Will use your services again if needed.
- Ray & Sandy Wunsch
Penfield, NY
I chose Precision Door Service due to past experiences. In fact I just recommended them to my son who needed a new garage door (installed on 9/23/24). Their service is outstanding and their pricing fair. My technician Z was superior. I have been recommending them for over 12 years when I had my garage door replaced. They are my go to garage door service.
- Richard Lembo
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Residential Technician: Zikret Osmic
Ron was great and professional. The website was easy to use and to set up the appointment. Ron was on time and able to finish the work in a timely fashion. I recommend Ron, and Precision for all your garage door needs.
- Adam Jurkowski