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Mark Sherman

https://garagedoorsrochester.comMark Sherman
Residential Technician
Reviews: 585
Average: 4.96 stars
Mark Sherman has received 585 reviews, averaging 4.96 Stars:
1 2 3 4 5

Mark Sherman's Bio:

Hi, my name is Mark. I have 3 great children, two boys and a daughter. When I'm not working, we love fishing, camping, and most sports- hockey, soccer, and golf. My 18yr old son is a Jr. A Hockey player. He plays for WB/Scranton Jr. A Knights. I also really take pride in my job. I look forward to meeting you, and going over your door with you. I will be able to help make your door safe and smooth running!

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your technician, mark Sherman was friendly and efficient and got the job done quickly

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A Response from: Ron

Thank you very much for choosing our service, and sending us your comments!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had Precision replace a heavy wooden manual garage door with a new garage door and a Liftmaster automatic door opener. Mark - the Service Technician - did a terrific job. I shopped around and found that Precision had a good quality product, gave me the best deal and provided a quality installation. Very pleased!

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A Response from: Ron

Thank you very much for choosing our service! Great job by Mark!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark was great! On time, explained everything well and did a great job replacing the broken spring and doing a general "tune up" on my door including new rollers.

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A Response from: Ron

Thank you very much for sending your review! We appreciate it!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I purchased a new garage door and it was installed by Mark. He did a great job!! Mark explained everything I needed to know about the new door. His workmanship & knowledge of the products offered was amazing. I would recommend Precision to my friends and family. Thanks for a great product & service.

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A Response from: Ron

Thank you for your comments! Great job by Mark!

Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They are very professional - from giving the original estimate, to scheduling the installation,to the actual installing or repairing the garage door. The technician was thorough in explaining the operation and safety features of the garage door, - I would highly reccomend this company and I will definitely call Precision for any future garage door problems.

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A Response from: Ron

Thank you very much for choosing our service, and sending your review! Great job Mark!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

our guy was mark.He knows his business and does his job in a very professional manner. I will continue to be a customer.

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A Response from: Ron

Thank you for your review! Great job by Mark!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have used Precision in the past and I remain very pleased with the service. Mark was friendly and knowledgeable and I requested he come back (and he is on Sept. 8)to change out and install much needed new vertical tracks). Very pleased with my service and would recommend to my friends and family. Chuck Bartolotta

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A Response from: Ron

Thank you very much for continuing to choose our service! Great job by Mark!

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick professional installation and good customer service.

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A Response from: Ron

Thank you very much for sending us your review! Great job Mark!

Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark was great, very friendly and professional. Work was done quickly, and the door closes perfectly now. Pulleys were a bit pricey, but coupled with the AAA Deal overall good value.

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A Response from: Ron

Thank you for sending us your review! Great job Mark!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The tech's had to replace the garage opener/motor as the handheld remote would not work. They were here on time and did what they had to do to and were out in no time. To my satisfaction. They went over the warrenties and the safety features and the proper use of how to use the remote control. did a fine job.

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A Response from: Ron

Thank you for sending us your comments, we really appreciate it!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job. Very pleasant, timely and efficient. You guys are the best!

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A Response from: Ron

Thank you very much for your review! We appreciate you as our customer!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The techician was knowledgeable and helpful. He explain what happen and what he needed to do to fix the door. He made suggestions how to keep it running smooth. He check the door and to make sure it was running ok. He even changed the light bulbs for me!Excellent service!

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A Response from: Ron

Thank you for choosing our service, we really appreciate it! Great job Mark!

Service Provided:
Garage Door Opener Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark was very professional and courteous. He explained the options and answered my questions. He completed the repair in a reasonable time. Great job by Mark!!!

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A Response from: Ron

Thank you very much for sending us your review! Great job done by Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Work was done on time. Worker was very professional. Thanks.

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A Response from: Ron

Thank you very much for choosing our service!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I took advantage of a Groupon Garage Door Tune-up. The tech had the rollers replaced and the system tuned in a very short time. He took the trouble to explain to me what he was doing and why while performing the job. Very proffessional. Very friendly. Very fast. When my very old opener *does* decide to quit, I'll be calling Precision back to do the job. Very Satisfied! Thank You!

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A Response from: Ron

Thank you very much for choosing our service, and sending us your review! We appreciate it! Great job Mark!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with the service and the serviceman was pleasant and obviously knew what he was doing and I would certainly call you again. I used the yellow pages and happy I found you.

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A Response from: Ron

Thank you very much for choosing our service!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with the service and the serviceman was pleasant and obviously knew what he was doing and I would certainly call you again. I used the yellow pages and happy I found you.

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A Response from: Ron

Thank you very much for choosing our service! We appreciate you as our customer!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door opener had "lost a screw" and was almost off the ceiling...which would have potentially damaged the garage door and opener. I called several businesses...but yours was the only with 24/7 service available. Mark came out the same day and put longer screws in the ceiling so I'm sure it won't happen again by the size of the screws. He also sprayed the springs and hinges with spray lube. I explained to Mark that normally my husband does these repairs - but he recently passed away and hence,I can be easily overwhelmed by normal "guy stuff". Thanks for your quick and efficient service. Mark was very professional and kind.

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A Response from: Ron

Thank you very much, we are happy that Mark could help you out! We appreciate you as our customer!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The cable had broken on my garage door so it was slightly ajar, crooked and wouldn't open or close. I was able to get service the same day I called. I have an old style door which presented some challenges for the technician, but Mark was friendly, courteous and professional despite having to work in a garage that had to be over 100 degrees that day. I will definitely recommend Precision to my friends and family requiring garage door repair.

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A Response from: Ron

Thank you very much for sending us your detailed review! We really appreciate it! Great job Mark!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Work was professional and the needed time was taken to make sure the job was done right.

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A Response from: Ron

Thank you very much for sending us your comments!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark called ahead to let me know he was running late. He spent 3-1/2 hours removing our old door and installing our new door. He also took away our old door so we didn't have to deal with disposal. He was very friendly and personable and pointed out some things I needed to know to get the most out of our door. He even replaced the trim around the outside of the door, which was a nice surprise as I wasn't expecting that. If I had to nitpick, my only suggestion would be to instruct your installers to change into clean gloves before installing the plastic window overlay, because otherwise the glass gets smudged with grease from their dirty gloves. That will necessitate my taking off the overlays to clean the glass and then reinstalling the overlays, which isn't a big deal (and would probably be good practice for me anyway), but it would just be one less thing for me to have to deal with.

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A Response from: Ron

Thank you very much for sending us your review! We appreciate your comments & thank you for choosing our service!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Polite, knowledgeable technician. We have used Precision before and will definitely do so again.

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A Response from: Ron

Thank you very much for being a loyal customer! We really appreciate your review!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician arrive on time, actually he called ahead and was early! He fully explained the work which needed to be done- replacement of broken spring and end bearings . He was finished in the time he estimated and was very pleasant.

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A Response from: Ron

Thank you very much for sending us your review! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was efficient and knowledgeable ..Your company should be very proud this employee.

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A Response from: Ron

Thank you very much for sending us your review, great job by Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Everyone was friendly, knowledgeable, and helpful in making proper selections. Delivery and installation of a new door and opener was prompt and everything was neat and clean when completed. Pricing was fair and they did not try to oversell me on something I didn't need. Would definitely recommend Precision Door.

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A Response from: Ron

Thank you very much for your detailed review & for choosing our service! Great job Mark!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark was excellent. Mark finished the job in a timely manner and answered any questions I had. Everything seems to be working well and I would recommend Mark and your company..

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A Response from: Ron

Thank you very much for sending us your review! Great job Mark!

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Why 5 stars? Because you guys were the one company who answered the phone "after hours!" Thank you for being there with a live human! Mark was fabulous... knowledgeable, friendly, skilled. Highly recommended! Thank you!

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A Response from: Ron

Thank you for choosing our service & sending us your review! Great job done after hours by Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician arrived on time, called before he arrived, was very courteous, and did a good job in a very short time. We would definitely use your company again.

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A Response from: Ron

Thank you for choosing our service! Great job done by Mark!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark did a great Job.

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A Response from: Ron

Thank you for sending us your review! Great job Mark!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service technician was on time, knowledgeable and professional. He was efficient and fair on the price assessment and very helpful. We were unable to raise the garage door due to the broken spring. The technician saved us a window by getting the garage door to open. He was great.

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A Response from: Ron

Thank you very much, we really appreciate you as our customer!

Service Provided:
Broken Garage Door Spring Repair

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Monroe County

(585) 267-5174

(585) 267-5174
Genesee County

(585) 300-4522

(585) 300-4522
Livingston County

(585) 612-4164

(585) 612-4164
Ontario County

(315) 670-4607

(315) 670-4607
Orleans County

(585) 682-2740

(585) 682-2740
Wayne County

(315) 290-3137

(315) 290-3137
Wyoming County

(585) 302-4334

(585) 302-4334
Yates County

(585) 612-4202

(585) 612-4202
Precision Door Service
Office: (585) 223-8960
650 Mile Crossing Blvd.
Rochester, NY 14624