Ron was referred to us by a friend. He was honest and professional throughout the process. We had a new garage door installed and it looks great. Our overall experience has been great.

- KEVIN

Thank you for your review Kevin! We really appreciate you as our customer!

I called Precision when my garage door broke they were very courteous and professional. The Technicnian was very honest when when estimating the repairs. I highly recommend and will use them in the future.

- William Gillett

Thank you very much for sending us in your comments!

I found Precision Garage Door Services online by "Googling" "garage door repair review Rochester NY" and they came up as one of the highest rated companies with both Better Business and online-website reviews. (I generally don't go with the most TV-advertised company since advertising is a huge overhead cost; I use the internet instead.) The repair was not an emergency so I made an appointment over the phone for a time that was convenient and promptly received a confirmation e-mail that included the name of the technician that would be repairing the door for security purposes. Ron, the owner, personally fixed my broken torsion spring on one of the coldest February 2015 days on record in less than half an hour. The price was very reasonable and he honored the $10 off coupon and lubricated my OTHER garage door that had been acting up. He first told me the rollers may be worn out on both 10-yr-old doors and needed replacement, but we agreed to try lubrication first. This worked and both doors function like new. I recommended Precision to my boss after he heard about my interaction since he also needed his garage doors tuned up. I will certainly recommend Precision to others and use them in the future.

- Mark Wittman

Awesome review, thank you very much for sending all those details! We really appreciate you as our customer!

Reprogramming of our opener-was on time,polite,and reasonably pirced/5 stars

- Kathlene Ferrari

Thank you very much for calling our service & for sending us your review!

GREAT service--fast, friendly, reasonably priced!

- Jim Cala

Thank you very much for your review!

Excellent company to work with. They will be my first call if I ever need a garage door repair.

- Damian Hebert

Thank you very much for your comments, we appreciate it!

Broken Spring, cables and rollers replaced, quickly and efficiently. While I hope not to need to call again for a long time, I would do so in an instant if the need arose. The people on the phone doing the scheduling were pleasant and Ron was great - answered questions as he went along and made the door work better than it had before the spring broke. We had need of a return visit, to make a minor adjustment and that too was well taken care of, both in scheduling and adjusting.

- Gretchen Dewan

Thank you very much for sending us your comments & review! We all appreciate it!

Ron, I got an estimate to replace my garage door

- Paul Camman

Thank you very much for taking the time to send a review!

We saw an ad in the phone book yellow pages that stated Precision worked on our make of garage door opener. It was great to communicate with a person when we called. I also liked the internet connection, to confirm appts., and pictures and brief bios of the technicians. The reviews were also helpful and interesting. Ron arrived both days on the early side of the estimated appointment time. Ron replaced the mother board in our opener very reasonably. It's been working great ever since. Thanks, Ron. Rich & Sandy Wirth Newark

- Sandra Wirth

Excellent review of Ron's service, thank you so much! We really appreciate you as our customer!

5 stars. On time. Quick fix. Reasonable price. Very happy!

- Joan Maxwell

We appreciate you as our customer, and thank you for your review!

sorry for the late reply , this went to my Junk email box . 5 Stars !!!! my remote needed to be reprogramed . thanks Ron for your courteous service . regards, Tony DeMasi

- Tony Demasi

Thank you very much for being our customer, and for sending your review! We appreciate it!

good job

- John Walbridge

Thank you for sending us your review!

Ron called and ask if he could come earlier the 10-12 appointment as he finished he's earlier job and got here at 9:30. He gave a good price and went to work and was done in 45 Minutes. Great job and works great.

- William King

Thank you very much, we really appreciate you as our customer!

Thank you for the prompt, efficient and courteous service. My broken spring problem was resolved within hours of calling. 5 stars

- Phyllis Bosch

Thank you very much for choosing our service, and for sending in your review! We appreciate it!

I had a great experience with Ron at Precision Door. I had an issue with my garage door opener. He was able to trouble shoot the problem with out a big expense. Thanks again!

- Annmarie Kraft

Thank you very much for choosing our service, we really appreciate you as our customer!

I picked Precision off the Internet when my 35 year old opener bit the dust and Ron came out. In short order my old junker was gone and I had a nice new unit. Ron did a nice job and was a good guy to talk with. I will for sure be using his company for future work. Warren

- Warren Horton

Thank you very much for choosing our service, and for taking the time to send your comments!

Great customer service: above and beyond my expectations! Thank you.

- Diane

We really appreciate you as our customer! Thank you for sending us your comments!

Ron came and replaced broken tension spring. He also advised me that it would be a good time to replace the rollers as well(with polyeurethane) ones). He did not pressure me into the decision, I made the decision and he was able to do all the work within a few hours. Service was professional from start to finish.

- Timothy Kellett

We really appreciate you as our customer, thank you! Thank you for sending us your review!

Fast, prompt service, reasonable price, friendly office staff!

- Leslie & mark Rowe

Thank you very much for your review, we really appreciate you as our customer!! :)

I had an emergency garage door repair needed and called Precision. We got service in an hour and the serviceman was fantastic. I would highly recommend them for any issue with a garage door or opener. Very professional people!

- Joesph Giordano

Thank you very much! We appreciate you as our customer!

When our garage door broke we spoke with a number of area companies but quickly decided to go with Precision after meeting with Ron. Scheduling was quick and easy, Ron was very punctual for both the estimate and the install and was very respectful during both. The price was the better than the competition and he did not try to "sell" us on a particular product, just gave us the choices and facts. In our case our door was stuck in the open position and Precision was the only company that offered to close the door for us if we choose to go with them, and Ron returned the night we called to do just that. I have already recommended their service to a family member and will continue to do so in the future.

- Lindsay Snyder

Thank you very much for choosing our service, and sending us your detailed review!

Ron was right on time and had my new door installed in less than 21/2 hours.The price was very good as was the service and everyone I dealt with had a great attitude Thanks and I highly recommend them.

- Ross Fortunato

Thank you very much for sending us your review! We appreciate you as our customer!

Thank You!!!!!!!!!!!!

- Paul Strelau

We really appreciate you as our customer! Thank you!

Wow, these guys are fantastic. They stand behind their work and are available at all hours. They are now my "Go to" people for Garage Doors!

- Bob Tabone

Thank you very much, we really appreciate you as our customer!

Wow, these guys are fantastic. They stand behind their work and are available at all hours. They are now my "Go to" people for Garage Dorrs!

- Bob Tabone

Thank you for sending us your comments! We appreciate you as our customer!

Very pleased with my service from Precision. Response time was qick, service call and installation even quicker! Ronny is great--a pleasure to do business with!

- Lynne Nichols

Thank you so much for sending us your review, we really appreciate it!

On time, very professional. Gave us options and explained everything perfectly. Service was done quickly and we could not be happier with our new opener! Precision should be your first and only call if you need any garage door service at all.

- Kelley Fahy

Thank you very much for your review! We really appreciate you as our customer!

Excellent job. Fast. Clean. New doors work great! Actually arrived early!

- Jim Bird

Thank you very much for choosing our service & for sending us your review!

Precision repaired our garage door spring. They were professional, on time, and did a outstanding job. I would highly recommend them to everyone.

- Edson Bellis

Thank you very much for sending us your review!

Ron, I was absolutely delighted with Precision! I remember calling you (and others) a few years ago....and contacted you (and others) again a few months ago. So Glad I stuck with you! From your friendly and informative visit to your very competitive quote to your on-time delivery and perfect installation....I am so very happy! I DO tell everyone how pleased I am with Precision. Thanks for giving me faith in local business!

- Stephen Cataldi

Thank you so much for your detailed review! We really appreciate you as our customer!