5.0 1 2 3 4 5 3,528 Reviews

From Rochester Homeowners

Garage Door Repair in Rochester NY - Page 106

Precision Garage Door

Same-day garage door repair in Rochester NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rochester

Serving Rochester

Proudly serving the Rochester NY community with same day service.

Service truck

Local Garage Door Repair in Rochester NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Rochester Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rochester NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rochester Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Rochester

Serving Rochester

and surrounding communities

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What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is viewed very positively across a broad service area, with customers consistently praising fast response, professional technicians, clear communication, honest recommendations, and reliable repairs. Reviewers frequently mention same-day or next-day help, thorough explanations of problems and options, courteous service, clean workmanship, and fair pricing/value. Many customers also note repeat positive experiences and say they would confidently use or recommend the company again.

What Customers in Your Area Mention Most

Responsiveness (304) Customers repeatedly praise how quickly Precision responds, often mentioning same-day or next-day service, quick callbacks, and fast arrival when they need help. Professionalism (286) Reviewers consistently describe the team as professional, courteous, respectful, and well mannered throughout the service visit. Communication (244) Customers value the clear communication from booking through completion, including arrival updates, call-ahead notices, text messages, and thorough explanations of the work. Expertise (211) Reviewers frequently note that technicians are knowledgeable, experienced, and able to diagnose issues quickly while explaining the repair process clearly. Speed (198) Many reviews highlight quick repairs and efficient service, with technicians often finishing the job in a short time and getting doors working again promptly. Trustworthiness (176) Customers regularly mention honesty, straightforward recommendations, and no-pressure guidance, including situations where the company advised against unnecessary replacements. Friendliness (168) Technicians and office staff are often described as friendly, personable, pleasant, and easy to talk to, which helps create a positive customer experience. Value (142) Reviewers often describe the service as fairly priced, reasonably priced, or a good value for the quality of work and responsiveness provided. Workmanship (133) Customers praise the quality of the repairs and installations, saying the work is thorough, clean, careful, and leaves doors operating smoothly and reliably.

Recent Reviews from Rochester

Mike Kocik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 02/09/2012

Showed up promptly at the earliest available time Came prepared Game me good information Chose Precision because of their guarantee, professed experience, and confidence about their professionalism as seen on their website

Response from Ron Business Owner

Thank you very much Mr. Kocik for your business and for your comments! We really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

C. Enser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bloomfield, NY 02/09/2012

Christine Enser called in to say what a great job that Joshua did and he was very professional and nice and she will def recommend you to other people.

Response from Ron Business Owner

Thank you very much for taking the time to call with your comments!

Service: Garage Door Opener Install

Bob Powell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 02/06/2012

Ron performed the needed repairs quickly and gave me some great maintenance tips to avoid future issues!

Response from Ron Business Owner

Thank you very much, we appreciate your comments!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Tony Locurto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/04/2012

Everyone we dealt with at Precision was professional, experienced and patient. The job was done quickly and perfectly.

Response from Ron Business Owner

Thank you very much Mr. Locurto, we really appreciate you as our customer!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Ronald Wahl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newark, NY 02/04/2012

Mark was very helpful and had good answers for all my questions.

Response from Ron Business Owner

Thank you very much for your review!

Service: Broken Garage Door Spring Repair

Product: Springs

Stephanie Ide

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/04/2012

Excellent Product and Service! We are very happy!

Response from Ron Business Owner

Thank you very much Ms. Ide for your comments and for choosing our service!

Service: Install Garage Doors

Product: Garage Doors

Vince Russo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/04/2012

Prompt, knowledgeable, very good service experience. Had called a competitor at approximately 7:30 A.M. and went directly into voice mail. Called Precision after reading a few customer comments and not only did I speak to a Human being, but they were there when they promised and was on my way in about 30 minutes. I can't ask much more than that.

Response from Ron Business Owner

Thank you very much Mr. Russo for your review, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Colleen OBrien

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 02/04/2012

The door opener that I picked out over the phone was not the one that was installed. I thought that I arrainged a belt driven door opener with a lifetime warrently on the motor and the belt. A chain driven unit was installed. Since I was not able to be home at the time I had a someone meet the technician at the house. In my mind I thought the technician would be informed of the unit I had asked for over the phone. This was not the case, and I am partly responsible for not communicating what I had purchased to my friend that was meeting the technician. I really thought that everything was set up when I made my selection over the phone. Something to consider is to communicate the selection with the technician before they reach the customers house. According to my friend, the technician had no idea what I had selected. This was a learning experience for me. Thank you for your time. Oh and by the way, I do like the new opener.

Response from Ron Business Owner

Thank you very much for your comments, we really appreciate you as our customer. We apologize for any lack of communication on our part. Also, we do record all of our incoming phone calls for training purposes, and since we seemed to have a communication issue we did review this call. We found that our representative did a great job of explaining several opener models for over 8 min's on the phone with our customer. At first our customer stated that she was very interested in the chain drives and that's probably what she wanted. Next our representative explained the belt drive models we offer & prices, and asked for all of the customers information, and continued to schedule the appointment. Our customer did say that the belt drives sounded excellent. Next, our representative answered a few more questions about accessories and prices. At the end of the call, the customer did not give a clear indication of which opener she chose. Our representative listed all options that she talked about on our work order for the technician. We apologize that she did not ask again if the customer had narrowed it down to one choice. She did do a great job of taking the time of about 11 minutes total to accommodate all of our customer's questions. It is unfortunate that the customer's neighbor did not know exactly what opener the customer wanted when our technician arrived to do the work. We really try hard to make all of our customers happy and do really appreciate the comments and feedback to help us improve!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Install

Richard Rowe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/03/2012

Door now works like a charm.

Response from Ron Business Owner

Thank you very much Mr. Rowe, we really appreciate your comment!

Service: Broken Garage Door Spring Repair

Marilee Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/01/2012

I am thoroughly pleased with Precision Door's performance. Having to work long distance to get my garage door/opener replaced, I found their online ad informative and easy to use. They had an 800 number I could call and, as advertized, I was able to speak with a real person every time I called. They were quick to go to the site and give me an estimate, and within a couple of days had the new door and opener installed at a time that was convenient to my renter. I highly recommend Precision Door.

Response from Ron Business Owner

Thank you very much Ms. Williams! We appreciate your comments, it was our pleasure to help you!

Service: Install Garage Doors

Product: Remotes / Keypad

Linda Doyen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Farmington, NY 01/31/2012

A couple of years ago I selected your service from the yellow pages. Mark Sherman and Ron Kull have both serviced repairs. I have been extremely pleased with the great service, politeness and kindness of these servicemen. I highly recommend your company and will do so to all of my friends. Thank you so much. Linda Doyen

Response from Ron Business Owner

Thank you so much for your comments, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Charles Nocera

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 01/31/2012

I found Precision on line and liked the reviews and also liked the location , because it's near to my home....Mark Sherman was FABULOUS!!!!!! 5 Stars.!!!!!! He came when he told us he would, put a new door in and a new opener and was very neat and professional. I'm not too good with technology, but with Marks help he showed me all the instructions and made it easy for me to understand....Give Mark a HUGE raise ! I will recommend Precision and especially Mark....Thanks so much, Annie Nocera.

Response from Ron Business Owner

Thank you very much! We really appreciate your time & your comments! Great job Mark!

Service: Install Garage Doors

Steve Croop

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Farmington, NY 01/31/2012

This is my third experience with Precision and they have all been professional and timely. Two of those three times, I would have easily bought something new, but Precision advised me instead to repair for less money. That builds trust and I have complete trust with the people at Precision. Thanks!

Response from Ron Business Owner

Thank you very much Mr. Croop! We really appreciate you as our customer, thank you for your comments!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Emily Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 01/31/2012

We chose Precision because it was highly recommended by a family member. Our original garage door opener was old and on it's way out. Ron came over the same day we called. He was very friendly, informative (laid out the options available), and not pushy to sell. He worked efficiently and had the whole garage door opener replaced within an hour. I will always recommend Precision to anyone who needs garage work! Thanks for your excellent service!

Response from Ron Business Owner

Thank you so much for taking the time to send us your comments! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Bob Haas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 01/30/2012

Quick response. came on time. pleasant. no hard sell. we love the door opener- super quiet! Thanks.

Response from Ron Business Owner

Thank you very much Mr. Haas! We appreciate your comments!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Remotes / Keypad

Mike Poliszuk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 01/27/2012

Very great company. Quality door and quality work. Very happy with my new garage door. Thanks

Response from Ron Business Owner

Thank you Mr. Poliszuk for taking the time to send us your comments, we really appreciate it!!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Karen Gibson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 01/23/2012

Felix was great! Friendly, knowledgeable, thorough, timely, and offered information about my new system and answered questions. I appreciated Felix giving me the option to purchase new plastic wheels as an upgrade. Well worth the extra $100. He had them available and put them in that day, but also said he could come back at no charge and install them later, giving me the opportunity to consider it without pressure. I am very glad I made that choice, as the wheels are quieter and the door slides on the track more easily than with my 20 year-old metal wheels. The new keypad is terrific, and I received two remotes. The office was easy to work with and accessible. Would recommend Precision to everyone! Karen

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Install

H. Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 01/23/2012

Technician arrived on schedule, explained repair/replacement options and repaired door. Very happy with service.

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Ed Richards

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Ontario, NY 01/22/2012

On Jan. 12,2012,I had the pleasure of seeing the work of two good and efficient technicians install my new Amarr steel garage door and my new Marantec belt driven garage door opener. The work was done neatly and everything was cleaned up after the job was completed.All openers including vehicles were programmed and explained to me.Thanks for a job well done. Ed Richards

Response from Ron Business Owner

Thank you very much Mr. Richards, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Joseph Vaslilades

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 01/21/2012

Ron came to our rescue when my Mother-in-laws garage door didn't work and fix it quickly and reasonably. We were able to get the house sold and move on. When our garage door, springs and cables broke we knew Precision was the one we wanted. Again Ron and associate came to ours rescue and had us up and running in no time. Ron and Mark are extremely courteous,kind and professional. Without hesitation I will recommend Precision to anyone who need garage door repairs which includes springs,cables, door openers, etc.

Response from Ron Business Owner

Thank you very much, we really appreciate your comments!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Springs

Martha Kirkley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 01/20/2012

Ron and technician installed our garage door quickly, and did a great job. They were nice and pleasant to have on the job. I would highly recommend Precision Overhead, East Rochester. Mary, who works in the office, was very helpful and answered pertinent questions pertaining to the selection of my garage door. I will highly recommend them to anyone looking for repairs or garage door replacement. Thank you. You're the best.

Response from Ron Business Owner

Thank you very much Mrs. Kirkley, it was our pleasure!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Judy Weniger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 01/15/2012

Consistent great, efficient, friendly service repair. return customer on multiple doors and very happy with all. thanks.

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Mik Szoczei

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Josh was on time and repaired the door as requested. The door works better now compared to when it was first installed by my contractor. Thanks Josh for a job well done!! Mick

Response from Ron Business Owner

Thank you very much for your comments! Great job Josh!

Service: Broken Garage Door Spring Repair

Coleridege Gill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 01/13/2012

This is the first time I have use this company for any type of garage door repair. The servicemen arrived ahead of schedule. They were polite and conducted themselves in a very professional manner . I was very satisfied with the level, timeliness and quality of their work. I have recommended them to my friends and neighbors. Call them if you need garage door service.

Response from Ron Business Owner

Thank you very much for your comments, we really appreciate you as our customer!!

Service: Garage Door Repair

Product: Rollers

Harrold McAulliffe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 01/13/2012

I chose Precision because the owner is so knowledgable and honest and in addition, he has a very nice wife and four great children

Response from Ron Business Owner

Thank you very much Mr. McAuliffe, we really appreciate it!!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

John Beerse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 01/13/2012

I was in the market to replace my screw drive garage door opener that was continually failing in the colder weather. Your web site was very informative and helpful in explaining the 3 opener model options and explained why the screw drive was really not the best choice for this climate. Your pricing for the 3280 1/2 HP Belt Drive unit with installation was very affordable, and Josh Arena was very professional with the service he provided.

Response from Ron Business Owner

Thank you very much Mr. Beerse, we really appreciate your comments!! Great job Josh!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Jim Jennings

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 01/07/2012

Josh did an excellent job of repairing our garage door and installing a new garage door opener. He took the time to explain what was wrong with the door and opener. Both are operating great! Thanks!

Response from Ron Business Owner

Thank you very much Mr. Jennings, we really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

Kelly Gahagan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 01/07/2012

Great service, friendly technician. Very prompt service - equipment installed day of call. Thank you!

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer! Great job done Josh!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

tracy fitch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Macedon, NY 01/07/2012

Josh did excellent work on our door. He knew exactly what the problem was and how to fix it. He also took the time to perform some basic maintenance to help our door open and shut quieter. Great work!!

Response from Ron Business Owner

Thank you very much Tracy, we really appreciate your comments! Great job Josh!

Service: Garage Door Repair

Bob Fitzgerald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 01/07/2012

My car was trapped in the garage by a broken door. Precision was the only company that could fix it quickly (same day!) They were out within a couple hours of calling. Josh, the technician, was efficient & polite - did a great job.

Response from Ron Business Owner

Thank you very much Mr. Fitzgerald, we really appreciate your comments!

Service: Broken Garage Door Spring Repair

Product: Springs

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Monroe County (585) 267-5174
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Wyoming County (585) 302-4334
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Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624