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about Precision Garage Door
Precision Garage Door of Rochesterhas received 3390 reviews, averaging 4.96 Stars:
Palmyra, NY
Thank you very much again Mr. Atkinson!
Rochester, NY
Answered the phone, no having to leave a message; On Time, Efficient, Quality Work, Left no mess, checked the entire system.
- G. Skivington
Thank you very much Mr. Skivington, we really appreciate it!
Rochester, NY
Ron convinced me that I didn't need a new garage door which he could have sold me. A prompt repair with new springs saved me over a thousand dollars! A very refreshing experience!
- L. Rosenthal
Thank you very much Ms. Rosenthal!
Rochester, NY
Will in future call for any other needs. Will also recommend to others on great job & service. Thanks!
- D. Massaro
Thank you so much Mr. Massaro!
Albion, NY
Very prompt/ explained everything thoroughly. Demonstrated use after job done, very good experience!
- D. Miller
Thank you very much Ms. Miller!
Rochester, NY
We chose Precision initially for a garage door repair. When they arrived, it was determined that a repair would be very difficult (this was no surprise to me). We began looking into new doors and the estimates were very reasonable. With an old house, where everything is some odd size, we were able to find an affordable and great solution with Precision. Overall the experience was fantastic, and Ron and Jason were very helpful and friendly.
- Melissa Dempsey
Thank you very much again Ms. Dempsey, we really appreciate it!
Pittsford, NY
Prompt professional repair at a reasonable price. Would definitely recommend.
- Alan Storch
Thank you very much again Mr. Storch!
Rochester, NY
My garage door was saved from destruction witch saved me alot of money Thanks guys!!!
- Ernest Jackson
Thank you very much Mr. Jackson!
East Rochester, NY
Ron was a great help in selecting the correct door for my garage. Prompt service, reasonable pricing, no hassles. I recommend Precision to anyone needing garage door work.
- Adam Kempf
Thank you very much Mr. Kempf!
Spencerport, NY
We chose Precision based on a number of factors, including: --fully insured --online reviews credible and favorable --pricing estimate, obtained by phone, was reasonable --established company On a bitterly cold day in February, Ron showed up right on time. He worked efficiently, quickly identifying what needed to be done (spring replacement). He had other suggestions, but did not push additional products/services. Next time an overhead spring breaks on a garage door, I'll call Precision.
- John Frenett
Thank you very much Mr. Frenett! Thank you for your comments!
Fairport, NY
Great Job!
- Gatley
Thank you very much!
Rochester, NY
Tremendous service. Technician's knowledge outstanding, will recommend you folks to all my friends. OUTSTANDING.
- J. Tillinghast
Thank you very much again!
Pittsford, NY
We were referred to Precision several years ago when we first had a problem with our aging garage door. They've repaired different problems with our door 3 times over the last seven years. We've always experienced prompt, reliable and friendly service. They've always been able to repair the problem and don't just try to sell us a new door. We have really appreciated their honesty & competency and won't hesitate to call them again if needed.
- Allan Romeo
Thank you very much again, we really appreciate it!!
Victor, NY
Fantastic service. Quick and knowledgeable. Honest opinions on how to make the repair, along with options for the repair and instant pricing to help me make the best decision. If I ever need service again, Precision has earned my business.
- Paul Levan
Thank you very much again Mr. Levan!
Pittsford, NY
Called Sunday night... Someone answered. Said that a tech would be out Monday before noon... The tech came within a few minutes had the garage door opener repaired and working smoothly. Did not try to sell me anything new, I thought his price was fair. Glad to find a small local merchant to do business with. Tim
- Tim Cliby
Thank you very much Mr. Cliby!
Rochester, NY
Great job. Professional, quick and honest.
- Steven Mueller
Thank you very much Mr. Mueller!
Rochester, NY
I appreciate your showing me the cause of the problem and how I can do the simple repair if it occurs again in the future.
- Bill Jewett
Thank you very much Mr. Jewett!
Rochester, NY
RONNIE , did a great job , very happy with new door, he also did a few extras things that customized it to my liking , thanks again
- Mike Reike
Thank you very much again Mr. Reike!!
Rochester, NY
I wish I could remember the technician's name because he was terrific. He gave us all of our options and explained everything very clearly. He worked quickly and everything works perfectly now. I wish we hadn't waited so long to get our door fixed. It's soooo quiet now, and no more animals in the garage!
- Alana Sullivan
Thank you very much again Ms. Sullivan!!
Farmington, NY
The service technician was friendly and very eager to explain the problem (and how to prevent it from happening again). He also arrived promptly and the price was very fair. I will not hesitate to call Precision Door again!
- Geoff Gerbasi
Thank you very much again Mr. Gerbasi!
Rochester, NY
Courteous, and a good job!
- J. Gostomski
Scottsville, NY
I picked your company from the Yellow pages and it sounded like company that had a long experience with garage doors and would do a professional job. Your company could also respond on the same day as my call even though it was on a Saturday night.
- Darryl Cady
Thank you very much Mr. Cady!
Fairport, NY
The technician who showed up did so on time, and was very professional. He explained up front what the problems were with the door assembly (10.5 years old), and what items would need to be replaced and at what cost. Only upon getting our agreement, and explaining the warranty policy, did he proceed. He found another broken item later, and said he would need to fix that, and we told him to go ahead. He was done in about 45 minutes. He explained at the end what he fixed, and told us that it should work for 8-10 more years without problems. He also outlined what might break in the next year or two. He informed us that those items were working fine now, and did not need to be replaced right away. Both my wife and I really liked his professional approach.
- Lilly Mitra
Thank you again Mr. & Mrs. Mitra, we really appreciate your business and the time you took to leave your comments!
Rochester, NY
I knew my garage door would eventually stop working. We had experienced inconsistent symptoms for a long time and kept limping the door along. Well we came back from a trip and found the door open, our house sitter could not get it to go down. So I tried to figure out what was the problem and went online to the Lift Master site and tried a few of their suggestions but knew that I would need a professional. So I went on line and looked up repair places in Rochester and Precision looked like they were straight shooters, dependable and would get the job done right the first time. I was able to get a technician out here the same day that I called and soon learned when he arrived that he was also the owner! My home is older and the wooden garage door is very large and heavy and he was amazed that the two puny springs that had been installed were still working. So he tried the heaviest spring he had and that was not enough and had to put two on the door to get it to open and close safely. Then he worked on the opener that had burned out from the demand of the weight of the door. He had to travel back to the shop for a part and was back in record time and the door was working the best it ever has by the end of his call. I am ecstatic with the service and the professionalism of Precision Door. Ronnie even came back for free when the door started to act up again and needed one last tweak to get it right. Precision Door is the best and I highly recommend them.
- Wendy Farkas
Ms Farkas, thank you so much for the awesome review, and for taking your time to do it! We really appreciate your comments and your business, thank you very much!
Rochester, NY
Precision Door offers 24/7 service, which helped us in our time of need. Customer service was quite evident as they were efficient, friendly, and knowledgeable. I highly recommend them!
- Brenda Myrthil
Thank you very much Ms. Myrthil!
Penfield, NY
I made my decision to work with Precision solely based upon the professionalism and courtesy of Service Technician, Jason Wagar. I had previously received a quote from another service provider, which was less than Precision, but they lacked the ability to provide a great customer experience. I am completely satisfied with my new garage door install and will recommend Precision in the future. Many thanks for your hard work and dedication to your customers!
- Kathleen Tipper
Thank you very much again Ms. Tipper, we really appreciate it!!
Product:
Rochester, NY
Thank you Ron!
- J. Gostomski
Macedon, NY
Thank you Ron!
- D. Arnold
Mendon, NY
opener works fine
- Andrew Wood
Thank you again Mr. Wood!
Fairport, NY
I was in a hurry so I started to back out of the garage without noticing that the garage door was not all the way up. BANG! I hit the door and knocked it out of the tracks on one side. It wouldn't move up or down, it was stuck! Luckily I was able to pull out, but my door stayed wide open. This was about 2:00 in the afternoon. I called Precision, made an appointment and by 6:30 that same evening, my door was back to normal - good as new. Ron was super fast and very nice. As he said, my husband would have never known anything had happened (wish I hadn't said anything!) Great service, timely and reasonably priced. Thanks!
- Deborah Owens
Thank you very much Mrs. Owens!
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1
Rochester, NY 14624
Ron saved my weekend. He is the greatest. If I had a company I would have him work for me. You are lucky to have such a good person working for you.
- R. Atkinson