5.0 1 2 3 4 5 3,517 Reviews

From Rochester Homeowners

Garage Door Repair in Rochester NY - Page 16

Precision Garage Door

Same-day garage door repair in Rochester NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rochester

Serving Rochester

Proudly serving the Rochester NY community with same day service.

Service truck

Local Garage Door Repair in Rochester NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Rochester Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rochester NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rochester Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Rochester

Serving Rochester

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is reviewed very positively across Rochester and nearby communities for fast, reliable garage door service delivered by professional, courteous technicians. Customers frequently describe the team as honest, knowledgeable, and easy to work with, and many note clear explanations, fair pricing, and smooth experiences from scheduling through completion. Repeat customers and referrals are common, suggesting strong trust and consistent service quality.

What Customers in Your Area Mention Most

Service (344) Customers consistently praise the team for courteous, helpful, and friendly service that feels easy to work with from the first call through completion. Professionalism (312) Reviews repeatedly describe technicians and office staff as professional, polite, respectful, and well mannered, with careful attention to customer needs. Responsiveness (268) Customers frequently highlight quick callbacks, fast scheduling, early arrivals, same-day or next-day help, and strong emergency responsiveness. Speed (255) Many reviews mention fast repairs, efficient installations, and work completed quickly, often in under an hour or on the first visit. Communication (231) Reviewers value clear explanations, advance arrival notices, texts or calls before visits, and detailed walkthroughs of the problem, options, and completed work. Trustworthiness (203) Customers repeatedly describe the company as honest, straightforward, and transparent, often noting that technicians do not oversell or pressure them. Expertise (196) Technicians are frequently praised for knowing garage doors and openers well, diagnosing issues quickly, and explaining repairs clearly and confidently. Value (154) Many reviews call the pricing fair, reasonable, or a good value, with customers appreciating upfront quotes and no-pressure recommendations. Workmanship (148) Customers consistently commend the quality of the repairs and installations, often noting that doors run smoother, quieter, and like new after service.

Recent Reviews from Rochester

Diane Arenas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 01/02/2025

I was pleased with precision garage service .And would call again in the future for thier service.

Service: Garage Door Opener Repair

Erinne Woodard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 01/01/2025

Great experience! Ron solved and fixed our problem quickly and we appreciated the great customer service.!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Debby Arend

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 12/30/2024

Used in the past .. very professional, timely, and efficient!!

Sadmir Hamzic

Residential Technician: Sadmir Hamzic

Service: Garage Door Opener Repair

Cindy Lindquist

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/28/2024

Very pleased with the timely service and communication from the time of booking appointment to the job getting done. Would definitely refer this company to a friend.

Sean Seelig

Residential Technician: Sean Seelig

Service: Broken Garage Door Spring Repair

Jason Yasso

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Leicester, NY 12/22/2024

Excellent service. Prompt and great communication.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Cables

Dwayne Cerbone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/21/2024

Z was highly knowledgeable about the doors, hardware options, and openers when he came to repair my door. Appreciate how easy he was to work with, the pride he took in his work and his communication throughout the process. Highly recommend!

Service: Garage Door Repair

Product: Cables

Stanley Vanhorn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/19/2024

I have worked with Precision door twice and have had a great experience both times. Scheduling was easy, fast and convenient. This time I knew my garage door opener was broken. And the tech (Felix) clearly explained what exactly was wrong and what it would cost to repair or replace. I chose to replace the opener. The tech was efficient and I could see that he really double checked all the fittings on the garage door to ensure that it would be running smoothly and optimally, which is especially important to me in my 1920 built house with heavy old garage doors. He took the time to explain all of the features of the new opener and helped me reset the keypad. Really outstanding. I would heartily recommend this business.

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Install

Product: Garage Door Opener

Rebecca Valladares

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 12/18/2024

Precision came quickly and was clear and concise about what my options were. Phil was quick and expeditious in completing the work and telling me how to follow up in the future if anything was needed, he also gave me a few tips on how best to care for my new parts to keep them optimally functioning. Overall a quick and efficient experience, highly recommend!

Phil Mormon

Residential Technician: Phil Mormon

Service: Broken Garage Door Spring Repair

Product: Springs

Kevin Leshner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 12/18/2024

Extremely professional and reliable company that operates with a great deal of integrity!! Top notch company!!

Sadmir Hamzic

Residential Technician: Sadmir Hamzic

Service: Garage Door Repair

Sam Rivoli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We certainly appreciated the speed our door new springs were installed as well as the promptness you were able to perform the work. All within three hours of my initial call.

Service: Broken Garage Door Spring Repair

Dale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 12/14/2024

Arrived right at scheduled time. I had requested the springs be adjusted and do a basic door tune up. Great personable guy and was only took about 20 minutes to complete the work.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

David Wurman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Dundee, NY 12/13/2024

Very knowledgeable, friendly, excellent service!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Austin Schaefer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/12/2024

Showed up on time, very professional, did what needed to be done and I'm very happy with my new garage door. Thank you!

Phil Mormon

Residential Technician: Phil Mormon

Service: Install Garage Doors

Product: Garage Doors

Wendy Rogers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 12/11/2024

Super prompt and helpful. Very professional and able to work around my schedule. Did great work!!

Sean Seelig

Residential Technician: Sean Seelig

Service: Garage Door Opener Repair

Denis Rozin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 12/11/2024

There was rust on the bottom of my garage door, and the retainer had fallen out. Ron came out, assessed the condition of the door, and recommended that I get the bottom section replaced. He told me the manufacturer, the model number and the color and said that this would be my most cost-effective option. He also fixed a roller that had popped out of the rail. After taking the time to do all of this, he didn't charge me anything. I really appreciated the timeliness, service, and the whole approach. And the fact that after spending all this time and giving me valuable advice Ron didn't charge me is very much appreciated. This is a great company to work with. I will be sure to call again should anything happen in the future. Two thumbs up!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Tim N

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wolcott, NY 12/09/2024

Sean replaced the cables on my garage door today and did an excellent job. He was quick, thorough, friendly, and completed the job for the price he quoted. He also lubricated the pulleys, rollers, and hinges for no additional charge. My brother recommended Precision Garage Door to me because of work they did for him previously that he was pleased with.

Sean Seelig

Residential Technician: Sean Seelig

Service: Garage Door Repair

Product: Cables

Robert Whipple

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 12/09/2024

You will find no other service group that is more responsive than Precision Door. They will be my choice for life.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Adam Jurkowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brockport, NY 12/07/2024

Ron was great and professional. The website was easy to use and to set up the appointment. Ron was on time and able to finish the work in a timely fashion. I recommend Ron, and Precision for all your garage door needs.

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Springs

Tom Bober

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 12/06/2024

Called 6:30AM today for a broken spring on our 4 year old garage door. Scheduled an emergency appointment for 7PM over the phone, but Ron was able to come over 11AM and replace the spring. Very grateful for the quick response, as we were unable to manually lift the door to get our cars out. Thanks, Ron!

Service: Broken Garage Door Spring Repair

Product: Springs

Amy M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 12/05/2024

We chose Precision Door Service because they had excellent reviews and we weren't disappointed! The woman I spoke with to set up the appt was courteous and professional, and our technician was knowledgeable, efficient, courteous, and took the time to thoroughly explain what needed to be done. We were very pleased with his work!

Service: Garage Door Opener Repair

Product: Springs

Stephen Busack

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Having used Precision Door in the past, I used the number on their "Refrigerator Magnet" when my garage door stopped working from the remote. As I am "older", and somewhat disabled, the thought of having to walk in and out of the garage every time I use my car to take my dog for a walk (in 27 degree weather) caused concern. I called Precision. The very pleasant lady on the phone set up the first available appointment for a week later. Later in the day Precision had a cancellation, I accepted it without question. In the meantime, I replaced the dead battery in the remote (apparently upside down) with a "viable" replacement I had in my battery "collection". When the repair person arrived he turned the battery right-side up, and the remote now works. Embarrassed? You bet. He refused to accept payment for simply turning a battery over -- but I still feel a bit incompetent, and thankful for his attitude. Such persons are few and far between these days. Highly recommended -- great service both times (4 years apart).

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Dave Knickerbocker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 12/03/2024

Nick came early, called to see if that was OK, it was, he came and replaced what needed replacing, was neat, completed the work, and we were pleased with what he did. I have recommended Precision to many people and will continue to do so. Thanks for such quick service. Dave Knickerbocker

Service: Broken Garage Door Spring Repair

Product: Springs

John Zelent

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brockport, NY 12/01/2024

Our technician Satko was amazing. He was kind, polite, and honest. They were able to sent the technician out within 6 hours! So very grateful.

Sadmir Hamzic

Residential Technician: Sadmir Hamzic

Service: Garage Door Opener Repair

Product: Cables

Daniel F.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 11/26/2024

Ron was very polite and did a very good job along with his partner.He answered all my questions and the garage door is working great.

Sadmir Hamzic

Residential Technician: Sadmir Hamzic

Service: Garage Door Repair

Product: Springs

Dave Orourke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 11/22/2024

The best customer service I’ve gotten in so many years. It was a great experience and Zikret did a phenomenal job and was extremely helpful and honest, which I truly appreciate. I will never use any other company and will recommend them to all of my friends and neighbors!

Service: Garage Door Repair

Sara Love

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 11/22/2024

Great job! Thanks.

Sean Seelig

Residential Technician: Sean Seelig

Service: Garage Door Repair

Product: Cables

David Kopp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 11/21/2024

Very helpful and professional

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Product: Garage Door Opener

Taru Drescher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My husband and I were ready to go grocery shopping and I pushed to open the garage door. It didn't open and instructed us to refer to owners manual for particular error code. My husband could not find any error codes in the manual. So I panicked and called the office. They scheduled service tech Nick Dillman to come and fix the problem. He came very quickly and found out one of the 2 springs was broken. Nick was very polite and professional.

Service: Broken Garage Door Spring Repair

Gerry Hutchison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hamlin, NY 11/20/2024

Our technician Sadmir Hamzic was excellent, he explained everything he did. Answered my questions and visibly showed me where my doors were extremely weak. He was able to correct everything. He was very respectful to my needs. New cable, rollers and metal frame pcs. on bottom of the one door its been a couple of weeks now they both run noise free and smooth. Thanks again.

Sadmir Hamzic

Residential Technician: Sadmir Hamzic

Service: Garage Door Repair

Product: Rollers

Benson Zoghlin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 11/18/2024

Prompt, courteous, experienced. Able to fix a damaged door and avoided costly replacement.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Ready to Experience 5-Star Service?

Join your Rochester neighbors and let our experts take care of your garage door.

Monroe County (585) 267-5174
Genesee County (585) 300-4522
Livingston County (585) 612-4164
Ontario County (315) 670-4607
Orleans County (585) 682-2740
Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624