Read what people are saying
about Precision Garage Door

Broken torsion spring. I first contacted Precision via the website and received an automated email response stating someone would be contacting me soon. After not hearing from anyone after 10 days I decided to call Precision. They were apologetic and sent out a technician the next morning. Sadmir arrived and was polite, professional & knowledgeable. In addition to replacing the torsion spring he also recommended new wheels and new cables, which were clearly old and worn out. The total was $540 which was a little bit more than expected but saved me a day of aggravation and restored my door to excellent working condition. Sadmir is an excellent employee and great representative of Precision. I will use Precision again in the future and specifically request Sadmir. I would suggest that anybody needing their garage door repaired call Precision directly and do not rely on the online contact.

- DP Bloomfield NY

The technician was very helpful and solved my pro

- Humberto Urioste

Ron and his employees were caring and listened to our needs. They recommended solutions and were understanding and patient with our questions. We will call them again for projects and highly recommend them to others.

- Elleen O'Brian

“Z” was great to work with. He was thorough and provided several options. This is the third time we utilized Precision and will do again.

- Mick Szoczei

Repairman actually arrived 15 minutes earlier than scheduled window, which was great. He was very efficient and after the installation was complete he did a great job clearly explaining how my new garage door opener worked and important safety features as well. Thank you!

- Yvonne Pohlson

Nick fixed and did a great job explaining why my garage door was not staying in the closed position. He also gave me info about options for replacing my 20 year old door in the near future. He was very prompt, efficient, and professional.

- Debbie L.

Wonderful. They offered to come a day early before my appointment because they had an opening. The worker Sean was just great; found the problem and fixed everything quite quickly. This is at least my third time using this company and I will keep being their customer.

- Robert Pollard

I thought the online scheduling was great, and I received a reminder the day before my appointment as well. Sean was great! Did a small fix of one of my doors and tuned everything up. He was ahead of schedule, so that was a bonus as well. I really appreciate the text beforehand where you get a picture and bio of the technician who is coming. Nice touch!

- Anne Zehler

Great service from start to finish!

- Melissa B

Ron was on time, efficient, knowledgable, polite and he knew immediately what issue was & fixed it in 2 seconds. THANK YOU! I thought it was simple but couldn’t figure it out.

- Gretchen Wambach

Good service. We are a repeat customer.

- Jim Krapf

Best company around!! Trustworthy, prompt, reasonable

- Joanne Kennedy

The technician was professional and friendly. He explained everything to me as he went along.

- Mark Maynard

Wonderful service!

- Dan Umiker

We have used your services in the past and our son, who has recently used your services, also recommended you. Jon Vargas, our technician, came during the appointed time, texted me he was on his way, saw the problem immediately and resolved it. I had disengaged the door and was unable to reengage it. He show me exactly what to do next time. He did not charge me. Jon was polite and professional. He is an A+ technician and person !!!!!!!! Thank you!

- Janet Zmaczynski

Jon did a great job serving my garage door. He was friendly, professional, and very knowledgeable and explained what he was doing ,and answered all my questions.

- Shirley Lewter

Ron was our representative: Fantastic customer service and communication. Would definitely recommend.

- Chris Mistretta

Prompt and efficient and polite and helpful and knowledgeable… And that about says it all - so top rating. Thanks so much for taking care of our service needs

- Charles Jefferson

Very quick service, arrived when promised. The technician was very professional, knowledgeable, efficient, courteous.

- Rose Oldfield

The best. I will use Precision again and recommend them without hesitation. Felix Coriano was skilled, professional, friendly, patient. He did an excellent job of removing two old doors that had not functioned for many years. He installed new doors, new hardware and removed all the old remnants from the old and packaging from the new. I used Precision because the other two overhead door companies I contacted were incredibly expensive or the people I spoke with were abrasive and rude. It was a pleasure to speak with Felix before the job and I couldn't be more pleased with the finished work.

- Theodosia (Teddy) Ahern

Fixed my garage door at a reasonable cost and as timely as could have been expected. Technician was outstanding—took the time to explain how it all worked. Would highly recommend!!

- Thomas Bunch

I choose precision because I had chosen them once before and got prompt response that fixed the problem very quickly. I would call them again.

- Marchia Miller

Thank you Nick Tillman, you did a great job, explained what you were going to do and how long it would take. Ask for a raise.

- Jim Scherer

Nick was very helpful and professional.

- Hank Ferraioli

Ron from Rochester is the best. Arrived timely, excellent service. Definitely highly recommend .

- Alan Jakus

Phil Mormon the service technician was on time, polite, knowledgeable, thorough and honest in his evaluation of our broken garage door mechanics. He gave me three options for the repair and was helpful in explaining each repair approach and didn’t pressure me towards one or the other but advised me on the long/or short term repair fixes.

- Janet Walsh

The owner came out on time and gave us a fair estimate for a new garage door. The crew Zikret and his helper (sorry, forgot his name) also showed up on time and installed the door. The next day, we noticed some minor problems and called Precision and arranged for a time for the technician to come back and repair. He actually came a day early because he was in the area and fixed the minor repairs within 5 minutes. I would definitely recommend this company to anyone who need repair/replacement garage doors.

- Karen Freeman

Jon was very informative and gave me honest answers.

- Gerald White

Outstanding service, fast response and quality service. Our technician was personable, professional and very easy to deal with. The door failed on Tuesday morning, a repair was scheduled on line Tuesday morning and the repair was completed on Wednesday afternoon, 30 minutes prior to scheduled appointment!!! I am really glad I chose Precision and will recommend them to anyone needing the services they provide! Thank you, Dennis Wright

- Dennis Wright

This is the second time over the years we found our self in need of precision garage doors. Our technician, Zikret arrived today as scheduled. He did a thorough assessment of the situation and provided a multitude of options for taking care of our issue. He was very professional, extremely helpful, and I feel confident that our door is in good working condition for years to come. I greatly appreciated the fact that he did not over sell us and was very forthcoming about what was minimally necessary. Very pleased with the service we received!

- Kristina Bianchi