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about Precision Garage Door
Precision Garage Door of Rochesterhas received 3119 reviews, averaging 4.96 Stars:
Pittsford, NY
Penfield, NY
Appreciated the Sunday service
- Jane Sachs
Product:
Rochester, NY
Over the last few years, I have had Precision Garage Door work on my garage door three times. They have replaced the rollers, then the motor, and this time the big spring over the door. Each time they have arrived promptly, did the work quickly and efficiently. They give me a phone call before they come and information on which tech will be showing up. They have all been great guys and answer all of my questions. The charges have been reasonable. I highly recommend them for garage door repairs.
- Cheri Warner
Pittsford, NY
David provided the service (I didn't write down his last name and don't remember it, but it was a 1:00 appointment on Friday, November 30, at 8 Van Cortland Drive, Pittsford). He solved the problem, did some preventive maintenance and gave me some good advice. He couldn't have been more personable or helpful. Eric Mann
- Eric Mann
Product:
Rochester, NY
Your tech was prompt, fixed our problem quickly and found a problem that we didn't know we had which he also fixed.
- Robert Bamann
Webster, NY
On a cold, snowy morning, with 2 cars trapped in our garage, the service was a lifesaver and the tech was both polite and efficient! Will definitely call if I need another service and when I need to get a new garage door.
- Rodger Trimm
Pittsford, NY
extremely professional, on time, polite, considerate not to make a mess through the house, will surely use again.
- Joe Giorgianni
Geneseo, NY
Awesome service.
- Pattie Johnston
Product:
Ontario, NY
Excellent service. Would highly recommend. Very knowledgeable.
- Barbara Farrell
Product:
Fairport, NY
Marty was knowledgeable, efficient and friendly when installing my garage door.
- Jody Illingworth
Product:
Webster, NY
Service call was earlier than quoted which I appreciated and Drew was patient with my questions; explained everything and was professional in his approach and work. I called precision because my son recommended them and was happy I did. Drew was congenial and polite.
- Judy Lippa
Product:
Henrietta, NY
thanks to mr sherman for a fast nice fix today
- Kim Shultz
Product:
Hilton, NY
Great service, Mark was great, showed up at the time he said he would (big plus for that), he went about his business in a professional manner and was done in no time (another big plus). I would recommend you to everyone. ..
- Richard Macdougall
Product:
Conesus, NY
While I suppose time will tell as to how well the doors will holdup, I do want to comment on the pre-installation customer service and the crew who installed the doors. First, there was no pressure to purchase (i.e e-mails or phone calls) after I received a quote. Once I placed the order there was follow-up on the delivery date both a week prior to and day of delivery & installation. I received a text and phone call a half hour prior to the installers arriving. Once there the installers offered to help move some of the items out of the way in the garage and to dismantle some of the previous garage door supports. They were both pleasant and accommodating. They completed the installation ahead of schedule and thoroughly went through suggested periodic maintenance on the doors and asked if I had questions. The price was exactly as quoted.
- William VanBuskirk
Product:
Pittsford, NY
Prompt, efficient, courteous service, along with products of the highest quality. Having used a number of garage door companies over several decades, I can recommend Precision without the slightest reservation. A truly exceptional company!
- Pat Walsh
Avon, NY
Very pleased with the garage door repair. Although checked ‘no product purchased’ , the item wasn’t listed. I purchased a new rubber gasket assembly. Arrived in a timely manner and pleasant to work with. Highly recommend Precision Door!
- NS
Avon, NY
Mark did an excellent job. Very friendly and remarkable expertise. Would recommend highly.
- Lillian Johnson
Rochester, NY
Marty was on time and very knowledgeable. He answered all of my questions and gave some advice on openers. He was quick, quiet and very professional. I would recommend Precision to everyone.
- Ed Nettnin
Product:
Webster, NY
Great service. Knowledgable serviceman. Job done quickly and reasonable.
- Carol Letky
Holley, NY
We are so pleased with the prompt and professional service from Ron of Precision Door Service. Installed new torque spring, cables, and hardware in a very speedy and neat fashion....PERFECT! You saved the day Ron, Thank You.
- Dennis Piedmonte
Fairport, NY
I used precision in the past and was happy with good service so I chose them to replace a broken spring.Ron was on time and worked smooth and confident in replacing spring.He answered all my questions and charged a fair price for his work.
- Wayne Slack
Penfield, NY
So pleased with your prompt service to repair our door!
- Susan Harrison
Warsaw, NY
Not sure what was wrong with my door, started down and then back up. Eric came out on a Sunday morning. On time, called ahead, that is so professional! After some investigating and testing, Eric thinks my sensors were a little out of alignment. Asssured me he would be back if any further difficulty.
- Elizabeth Bush
Naples, NY
Setting up the appointment online was very efficient. The window for service provided was great and the call received on the day of the service allowed me to track the service arrival. Ron was terrific in assessing the problem and presenting solutions. Very professional. I would highly recommend Precision.
- Sharon Greenwood
Rochester, NY
Your website was easy to navigate and use and was very helpful in designing the door we wanted. Mary, the office manager, and Ron the owner who came to our house, were both very personable helpful and thorough. We have purchased a door from Precision and look forward to having it installed.
- Bill Reddy
Product:
Fairport, NY
Prompt Courteous professional after hours service! Garage door broke and was stuck closed, in less than three hours it was fixed and working and the price for the service was very reasonable.
- ALAN ASZKLER
Spencerport, NY
Excellent emergency response. Will use Precision for all future work.
- Dana Weiss
Rochester, NY
5 stars. ???????????????????? Saturday night garage door needed immediate repair! Called Precision operator very helpful had a tech out to me in 20 minutes !!!! Tech Marty was awesome!! Very knowledgeable helpful and efficient! Went over and above to made sure everything was set and ready to go . Would Definitely recommend Precision to family and friends!!!
- Christine Rector
Pittsford, NY
Door failed to close. Great service. Called Friday night and repair tech arrived next morning at 8:15. He adjusted the electric eyes, greased the hinges, explained everything and was on his way in 30 minutes.m 5 star rating!
- sara liebschutz
Webster, NY
Our’s was an emergency after hour repair. As there was a large backup for emergency calls, the owner came out much earlier and repaired our door very quickly. I was very impressed by the quick response of service. Would recommend Precision to anyone.
- Richard Wagner
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
Service tech called first and was early for the appointment. Job was done efficiently and completely. Thought it was a little pricey but I have no frame of reference. Onverall a great experience.
- PETER BOHNE