5.0 1 2 3 4 5 3,528 Reviews

From Rochester Homeowners

Garage Door Repair in Rochester NY - Page 97

Precision Garage Door

Same-day garage door repair in Rochester NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rochester

Serving Rochester

Proudly serving the Rochester NY community with same day service.

Service truck

Local Garage Door Repair in Rochester NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Rochester Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rochester NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rochester Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Rochester

Serving Rochester

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is viewed very positively across a broad service area, with customers consistently praising fast response, professional technicians, clear communication, honest recommendations, and reliable repairs. Reviewers frequently mention same-day or next-day help, thorough explanations of problems and options, courteous service, clean workmanship, and fair pricing/value. Many customers also note repeat positive experiences and say they would confidently use or recommend the company again.

What Customers in Your Area Mention Most

Responsiveness (304) Customers repeatedly praise how quickly Precision responds, often mentioning same-day or next-day service, quick callbacks, and fast arrival when they need help. Professionalism (286) Reviewers consistently describe the team as professional, courteous, respectful, and well mannered throughout the service visit. Communication (244) Customers value the clear communication from booking through completion, including arrival updates, call-ahead notices, text messages, and thorough explanations of the work. Expertise (211) Reviewers frequently note that technicians are knowledgeable, experienced, and able to diagnose issues quickly while explaining the repair process clearly. Speed (198) Many reviews highlight quick repairs and efficient service, with technicians often finishing the job in a short time and getting doors working again promptly. Trustworthiness (176) Customers regularly mention honesty, straightforward recommendations, and no-pressure guidance, including situations where the company advised against unnecessary replacements. Friendliness (168) Technicians and office staff are often described as friendly, personable, pleasant, and easy to talk to, which helps create a positive customer experience. Value (142) Reviewers often describe the service as fairly priced, reasonably priced, or a good value for the quality of work and responsiveness provided. Workmanship (133) Customers praise the quality of the repairs and installations, saying the work is thorough, clean, careful, and leaves doors operating smoothly and reliably.

Recent Reviews from Rochester

Marilyn Tastor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 09/09/2013

Our garage door spring had broken on a Sunday morning so 24/7 repair service was very important to us. We checked out the yellow pages and online and called Precision. Mark was prompt, courteous, friendly. He explained our options and what he recommended. He answered our questions and cleaned up as he worked. We would definitely recommend Precision for garage door repairs!

Response from Ron Business Owner

Thank you very much for choosing our service, we really appreciate you as our customer! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Jessica Izzo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 09/08/2013

Thank you for prompt, efficient, and quality service on the installation of our new garage door. We're very happy with the results!

Response from Ron Business Owner

Thank you very much for sending us your review! Great job Mark!

Service: Install Garage Doors

Joe Incardona

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 08/31/2013

The 24/7 service came in handy. Mark did a great job. I will certainly call Precision again.

Response from Ron Business Owner

Thank you very much for choosing our service! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Mike Musson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I found Precision while doing an internet search. Precision is a great company to get your work done with. Ron came out quickly to estimate a replacement door and to also replace the overhead opener. Mark showed up a few days later to do the installation. Mark is very professional, friendly and thorough and completed the job on an extremely hot and humid day. If you get a chance to use this team I recommend that you do.

Response from Ron Business Owner

Thank you very much for choosing our service! And thank you for your detailed review, great job done by Mark!

Service: Install Garage Doors

Product: Garage Doors

Matt Keenan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 08/22/2013

Ronnie was excellent - prompt, courteous, knowledgeable and went above and beyond. We will absolutely use his services going forward.

Response from Ron Business Owner

Thank you very much for your comments, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Andy Ruddmann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 08/19/2013

I think our repairman was Mark. He actually showed up a bit early (my son was able to let him in) and was nice enough to wait for me to arrive so I could pay him--work was done when I got home. We appreciate the prompt service. He was also professional and friendly.

Response from Ron Business Owner

Thank you for sending us your review! We really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Product: Springs

John Kelly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brockport, NY 08/15/2013

We are very happy with the look and the installation of our new garage door. I would reccomend precision door service to anyone looking to replace their garage door. Customer service was excellent.

Response from Ron Business Owner

Thank you very much Mr. Kelly for choosing our service. We really appreciate you as our customer!

Service: Install Garage Doors

Product: Garage Doors

Mary Lou Bambarger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 08/14/2013

Service was timely and Mark went above and beyond to not only fix the problem but improve the door's performance overall. Great job.

Response from Ron Business Owner

Thank you very much for choosing our service, we really appreciate you as our customer! Great job Mark!

Service: Garage Door Opener Repair

Dawn Diker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/10/2013

I had a wonderful experience with Precision and would recommend them to everyone. After 4 months of waiting on other garage door places for estimates etc. - I saw Precision was #1 on Angie's list so I gave them a call. Ronnie came that same day and gave me the quickest estimate I'd received out of 4 places. What I appreciated about Precision is Ronnie wasn't a sales person, he is the owner! There was no sales pitch and he spoke to me like a normal person - I appreciated that! It was Thursday I had the estimate done and Josh came over on Sunday and put in my new garage door! Josh was very courteous and polite. He did the job in just a couple of hours and when he was done, explained everything to me and off he went. I would definitely recommend Precision to everyone. And the prices beat all the other places - there's no comparison, as far as I'm concerned!

Response from Ron Business Owner

Thank you very much for your detailed review! We really appreciate you as our customer! Great job Josh!

Service: Install Garage Doors

Product: Garage Doors

Judy Rodriguez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/09/2013

Mark was friendly and efficient. One of the cables broke and the door would not close. He did the repairs and recommended that I also replace the rollers, which I did. I would definitely call him for future needs. I have used Precision for garage door repairs at my former home in Irondequoit.

Response from Ron Business Owner

Thank you Judy, we really appreciate you as our loyal customer! Thank you for sending us your review!

Service: Garage Door Repair

Robert Fortuna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 08/06/2013

Great job!

Response from Ron Business Owner

We really appreciate you as our customer, thank you!

Service: Install Garage Doors

Product: Garage Doors

Michael Booth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/03/2013

Fast, courteous, friendly service. Highly recommend.

Response from Ron Business Owner

Thank you very much for choosing our service!

Service: Broken Garage Door Spring Repair

Product: Springs

Anthony Martelli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 08/01/2013

excellent service

Response from Ron Business Owner

Thank you for choosing our service!

Service: Garage Door Repair

Catherine Mori

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 07/28/2013

I'm writing this review more than 5 months after the service call because most people are usually satisfied immediately after service is performed, but I wanted to be able to report that my garage door is still operating perfectly and smoothly several months later. Mark came promptly per the scheduled appointment time when I had a garage door that couldn't even be operated manually and was falling (dangerous!) from the top. The opener had completely failed and needed to be replaced and the condition of other parts like bearings and rollers were not good either. So it was a "big job" but I appreciated Mark explaining the problem, the solution(s) and my options. I like asking questions and watching the work during any type of service call as I always learn something new and Mark explained everything to my satisfaction, and he also told me what I could do to keep everything in good working order. It was a very cold February morning but he did everything cheerfully and was very professional, and cleaned up afterwards. I was on that day and still am a satisfied customer today.

Response from Ron Business Owner

Thank you very much for your very detailed review! We appreciate that you took some time to make sure everything still worked good a few months out, great idea! Great job done by Mark!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Kim Begandy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/25/2013

Mark was very professional and friendly at the same time. He explained my options for replacing the springs and hardware on my garage door. I made my choice and Mark began working. He replaced both springs and all hardware then checked on my second garage door, all within an hour. He cleaned up his work area, I paid the bill and he was on his way. I highly recommend Precision for all your garage door needs!

Response from Ron Business Owner

Thank you very much for choosing our service, and sending us your detailed review! We really appreciate you as our customer! Great job Mark.

Service: Broken Garage Door Spring Repair

Deborah Hammert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/21/2013

Mark was great

Response from Ron Business Owner

Thank you for choosing our service! Great job Mark!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Debby Abrahams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/19/2013

Mark Sherman was great. You should be proud to have him on your staff.

Response from Ron Business Owner

Thank you very much for sending your review! We really appreciate you as our customer!

Service: Install Garage Doors

Will Kuchta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Outstanding performance!! Garage door broke (badly) on Friday night (my fault). Called Saturday am and got Holly in call center. She asked the right questions and answered mine, resulting in an appointment for Sunday. It was extremely helpful to go online and read bios of technicians and to read people's comments, all of which were helpful and positive. Josh arrived on time and went immediately to work, diagnosed the problem and fixed it, all in about 45 minutes. I thought the damage might mean a whole new door, but not so. Josh did recommend new rollers, and installed them, too. Significantly reduced the noise and likely extending the life of the door. All costs were explained ahead of time, and were quite a bit less than I was expecting, particularly on a Sunday. Josh also explained options for a new door if we wanted to upgrade in the future. I asked for this information, and was not pressured in any was by Josh. He was very professional and friendly. The whole process exceeded my expectations. I will definitely recommend Precision and if I upgrade the door will call them to do it.

Response from Ron Business Owner

Thank you very much for your detailed review! Great job done by Josh!

Service: Garage Door Repair

Jill Pink

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 07/16/2013

Very professional and efficient. Garage door works better than ever! Thank you!

Response from Ron Business Owner

Thanks you very much for choosing our service! Great job Mark!

Service: Garage Door Repair

Product: Springs

Joan Cottone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I searched the Internet to find a garage door repair business in my area. I read the great reviews for Percision Garage Door and gave them a call. Their customer service was very courteous and scheduled the repair within a few days. Ronnie came and fixed my old overhead garage door so that it now glides effortlessly. I highly recommend their professional service.

Response from Ron Business Owner

Thank you very much for your review! We thank you for choosing our service!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Danna Magar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I would, and will recommend Precision to anybody with garage a door issues .The service tech. was fantastic . on time, polite, courteous,and explained the problem and repair .very satisfied .

Response from Ron Business Owner

Thank you very much for choosing our service! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Will Wells

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/12/2013

Josh was very professional and took the time to explain all that was offered and how to maintain the door and operation of locking mechanism. The finished installation makes the property look so much better. The door works smoothly and not nearly as heavy as previous door....well worth the investment. Josh kept work area clean and he was very organized. Door went up quickly. Will recommend this company to others

Response from Ron Business Owner

Thank you very much for sending us your detailed review! We really appreciate you as our customer. Great job done by Josh!

Service: Install Garage Doors

Product: Garage Doors

Robert Dwyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/11/2013

Very satisfied with the service. I was prepared to pay for a new garage door and received good information on the various grades and prices available. After evaluating my current door, he suggested possible repairs and replacement parts that would work for me. I ended up replacing springs, cables, and sheaves. The technician was on-time, he called first, and the service was quick and thorough.

Response from Ron Business Owner

Thank you very much for choosing our service, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Lisa Giordano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 07/11/2013

I had a great experience with Precision Garage Door 7 years ago when I owned my fist home. I said that if I ever needed a new garage door again I would not hesitate to call them. Well I just had a new door at my 2nd home installed last week and once again the service was great!

Response from Ron Business Owner

Thank you very much for choosing our service again! We really appreciate your loyalty as our customer. Great job done by Mark!

Service: Install Garage Doors

Michael Cappette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/28/2013

The Tech did a great job and explained how I should take care of my door which I appreciated. I am not sure but I think his name was Mark Sherman.

Response from Ron Business Owner

Thank you very much! We really appreciate you as our customer!

Service: Garage Door Repair

Mary Paul

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/24/2013

Ronnie: Iâ??m sorry for the delay in responding to you, but I have been traveling recently and things have finally settled down. Felix Coriano came to fix my garage door on Saturday, June 1. Felix was professional, courteous and an excellent worker. I did not hesitate to let him into my home. When it turned out that my garage door was not actually broken, Felix stayed to review all of the moving parts and then oiled (if that is the correct term) the door so that it is so quiet. In addition, Felix noticed that the support pieces were not correct, and he took the time and trouble to re-attach them. Best of all, Felix scampered up on a ladder and replaced the light bulb at the top of the garage that had been blown out for months. I never would have been able to reach it on my own. To say I was delighted with the service is an understatement. Thanks again!

Response from Ron Business Owner

Thank you very much for sending us your detailed review! Great job done by Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Mark Scatterday

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 06/24/2013

This company has done two garage door replacements and springs and rollers for us. They are very professional and I recommend them to anyone needing quality service. Mark did a great job, thanks.

Response from Ron Business Owner

Thank you very much! Great job Mark!

Service: Garage Door Repair

Product: Garage Doors

Jim Reinhardt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/17/2013

Josh was great on installing our new overhead door. Gave tips on keeping it new and what to do to keep it working like new. Everyone we talked to was very professional. I would recommend Precision to anyone that needs any type of overhead door work.

Response from Ron Business Owner

Thank you very much for your review, we really appreciate it! Great job done by Josh!

Service: Install Garage Doors

Product: Garage Doors

Jeanne Minehan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 06/17/2013

Very happy with the service i received. Friendly professional and quick

Response from Ron Business Owner

Thank you very much for choosing our service, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Springs

Maria Marsiglia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/08/2013

Technician was fast, courteous and did the job well. Made the adjustments to the motion sensors and did general maintenance. Would recommend Precision to others.

Response from Ron Business Owner

Thank you very much for your review! Great job done by Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Repair

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Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624