5.0 1 2 3 4 5 3,528 Reviews

From Rochester Homeowners

Garage Door Repair in Rochester NY - Page 96

Precision Garage Door

Same-day garage door repair in Rochester NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rochester

Serving Rochester

Proudly serving the Rochester NY community with same day service.

Service truck

Local Garage Door Repair in Rochester NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Rochester Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rochester NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rochester Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Rochester

Serving Rochester

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is viewed very positively across a broad service area, with customers consistently praising fast response, professional technicians, clear communication, honest recommendations, and reliable repairs. Reviewers frequently mention same-day or next-day help, thorough explanations of problems and options, courteous service, clean workmanship, and fair pricing/value. Many customers also note repeat positive experiences and say they would confidently use or recommend the company again.

What Customers in Your Area Mention Most

Responsiveness (304) Customers repeatedly praise how quickly Precision responds, often mentioning same-day or next-day service, quick callbacks, and fast arrival when they need help. Professionalism (286) Reviewers consistently describe the team as professional, courteous, respectful, and well mannered throughout the service visit. Communication (244) Customers value the clear communication from booking through completion, including arrival updates, call-ahead notices, text messages, and thorough explanations of the work. Expertise (211) Reviewers frequently note that technicians are knowledgeable, experienced, and able to diagnose issues quickly while explaining the repair process clearly. Speed (198) Many reviews highlight quick repairs and efficient service, with technicians often finishing the job in a short time and getting doors working again promptly. Trustworthiness (176) Customers regularly mention honesty, straightforward recommendations, and no-pressure guidance, including situations where the company advised against unnecessary replacements. Friendliness (168) Technicians and office staff are often described as friendly, personable, pleasant, and easy to talk to, which helps create a positive customer experience. Value (142) Reviewers often describe the service as fairly priced, reasonably priced, or a good value for the quality of work and responsiveness provided. Workmanship (133) Customers praise the quality of the repairs and installations, saying the work is thorough, clean, careful, and leaves doors operating smoothly and reliably.

Recent Reviews from Rochester

Rose Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 11/26/2013

UNBELIEVABLE SERVICE. CAME AS SOON AS POSSIBLE AND FIXED THE SPRINGS. IT'S AN OLD DOOR BUT HOPEFULLY WE CAN KEEP IT FOR A COUPLE MORE YEARS OR RUN THE CAR THROUGH THE DOOR. GREAT COMPANY AND GREAT REPAIR MAN.

Response from Ron Business Owner

Thank you very much for sending us your comments! Great job done by Mark!

Service: Broken Garage Door Spring Repair

Jane Twichel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 11/24/2013

I'm very happy with the 2 garage doors Ron installed, and the door opener Mark installed a week later to replace a failing old one. They were very pleasant and professional, answered all my questions, and did a great job of cleaning up afterward. Would definitely recommend them to others and call them if I ever have problems or need to have my other (old) opener replaced.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer!

Service: Install Garage Doors

Product: Garage Doors

Roy Lotzar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 11/15/2013

Mark did a first class job installing a new garage door opener.

Response from Ron Business Owner

Thank you very much for sending us your comments! Great Job Mark!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Kim LaClair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 11/05/2013

Had worked with your company in the past. Expectation went above and beyond. ***** Garage door issues ... which were easily remedied. Found out that I needed a new battery charger. Experience with you and Mark were wonderful! Would do it again in a minute!! Thank you so very much for your sales, service, and customer service!!!

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer! Great job Mark!

Service: Garage Door Opener Repair

Matt Tarantelli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 11/01/2013

Wow...Again, what a great experience! I've lived in Victor for 14 years and your company has handled all 3 of my garage door issues timely and at a great price! Ron was very personable and efficient!! Already told two neighbors about Precision! Many thanks again... Cheers, Matt

Response from Ron Business Owner

Thank you very much Matt! We really appreciate you as our loyal customer, thank you so much.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Cables

David Irving

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 10/31/2013

Mark was very knowledgeable, professional, and friendly. We are very happy with the service that we received. Mark replaced our tork-master. We would definitely recommend precision, and especially Mark to friends and family. We would not hesitate to use precision again. Thank you!!

Response from Ron Business Owner

Thank you very much for sending us your review & for choosing our service! Great job by Mark!

Service: Broken Garage Door Spring Repair

Product: Rollers

Dave Vivek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 10/31/2013

good work efficient work

Response from Ron Business Owner

Thank you very much for choosing our service! Great job Mark!

Service: Garage Door Repair

Product: Rollers

Rachel Eilersten

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 10/28/2013

Hello, Thank you for the very courteous and professional service provided by Ronnie when our garage door broke on a Saturday and a vehicle was trapped inside. The repair was complete much quicker than anticipated! John & Rachel Eilertsen

Response from Ron Business Owner

Thank you very much for choosing our service & sending us your review!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Vince Antonicelli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great service and attention to detail.

Response from Ron Business Owner

Thank you very much for sending us your review!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Judy Meiklejohn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 10/26/2013

I highly recommend Precision. I never had to have my garage door repaired and didn't really know who to call. My garage door spring and cables broke on a weekend with my car stuck in the garage. I was sure I wouldn't be able to find anyone to come out and fix before Monday morning. I did an internet search and came across Precision who is a local company and has 24/7 answering service as well as weekend service. I was impressed that someone did answer my call on a Saturday evening and that there would be someone available to come out and fix my door. Ronnie was very professional, courteous, and patiently explained my options. He had my garage door fixed very quickly!

Response from Ron Business Owner

Thank you so much for choosing our service & sending us such a detailed review! Thank you!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Springs

Meg Kubarycz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/24/2013

I had my springs replaced. Excellent customer service.

Response from Ron Business Owner

Thank you very much for choosing our service! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Ron Hamilton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 10/24/2013

After examining our forty year old door Ron gave me the option to have the door replaced or repaired. I had already been told by another company that the door could not be repaired and that it would be dangerous to not have a new door installed. I chose "repair" I couldn't believe that in an hour Ron from Precision had our door running smoothly and quietly. It's great. It saved us a lot of money. Ron's quote for a new door turned out to be lower than other quotes I had. Because of their friendly, skilled professionalism and very fair pricing I will definitely be calling on Precision when it's time for a new door.

Response from Ron Business Owner

Thank you very much for sending us your detailed review! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Sarah Haberbusch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Henrietta, NY 10/24/2013

I called 6yrs ago for a broken spring. Loved the service and the work. (you guys put a sticker under my opener in the garage). I kept it there and used you for a door tuneup. I will also call if I need anything else. Thanks.

Response from Ron Business Owner

Thank you very much for continuing to choose our service, we really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Josh Rogers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/20/2013

Mark did an outstanding job! He was very professional and finished the job quickly. I will be asking for him next time I call for service. Thank you

Response from Ron Business Owner

Thank you for choosing our service. Awesome job by Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Brian Colbert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 10/18/2013

Was a great and freindly person, Told me what i needed, price got to work and was out quickley.Top rate.

Response from Ron Business Owner

Thank you very much for choosing our service! We really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Jack Pickersgill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Palmyra, NY 10/18/2013

Ron showed up on time. Serviced the door and opener and explained any new parts he had utilize

Response from Ron Business Owner

Thank you very much for choosing our service & sending us your review!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Rollers

Audrey Ferris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/09/2013

I choose Precision through Angies List as I didn't really know too much about this type of thing. Precision came on time, fixed my problem and advised on any other things that were needed quoting me a price for future reference. They were not pushy. I was very pleased with their work.

Response from Ron Business Owner

Thank you very much for choosing our service! Great job done by Mark!

Service: Garage Door Opener Repair

Audrey Ferris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/09/2013

I choose Precision through Angies List as I didn't really know too much about this type of thing. Precision came on time, fixed my problem and advised on any other things that were needed quoting me a price for future reference. They were not pushy. I was very phrased with their work.

Response from Ron Business Owner

Thank you for choosing our service! Great job Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Repair

Harris Guilmette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 10/07/2013

I've been a customer of Precision Door for a decade. I've been very pleased with the quality of the technicians, especially the work done this year by Mark Sherman. He was neat, thorough, friendly, and a very hard worker. The job he did was exemplary.

Response from Ron Business Owner

Thank you very much for being a very loyal customer, we really appreciate you! Great job done by Mark!

Service: Install Garage Doors

Product: Garage Doors

Michael Perry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/07/2013

I had a special request to take two perfectly good doors down so I could make some structural repairs on the wall they were attached to. Mark made special arrangements to remove the two doors in the morning and come back later that day to put them back up. Sounds strange, but Mark really helped out making the time to perform this task and giving me enough time to make the structural repairs then getting them re-installed asap. The doors work perfectly. I am pleased with the quality and expertise of Precision technician Mark Sherman.

Response from Ron Business Owner

Thank you very much for sending us your review, we really appreciate it! Great job done by Mark!

Service: Install Garage Doors

Scott Parsons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/07/2013

I purchased a garage door opener from the big orange box... and on a recommendation from a friend, I called Precision... Ron the owner came an installed the opener himself... he did a great job !!!! He was quick, neat, and extremely professional... I would recommend Precision highly to anyone who needs any garage door service.

Response from Ron Business Owner

Thank you very much for choosing our service & sending us your review!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Sandra Goldman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/01/2013

We Picked Precision from Angie's List because it was very highly rated. We were not disappointed. The serviceman did a great job replacing broken springs and rollers and also checking over the workings for the other garage door to make sure it was ok. We would definitely use them again.

Response from Ron Business Owner

Thank you very much for choosing our service! Great job Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Product: Rollers

Bill Fedrau

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 09/30/2013

Great job. Mark came out on Friday and fixed the opener. It stopped working and Ron came out on Sat and replaced. Great job by both

Response from Ron Business Owner

Thank you very much for sending us your comments, we really appreciate you as our customer!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

Dennis Stearns

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 09/25/2013

Had a new garage door and opener installed. The service was fast and we are very pleased with both the appearance and price of the finished product. You're staff was professional, on time, and very knowledgeable.

Response from Ron Business Owner

Thank you very much for choosing our service! We really appreciate you as our customer!

Service: Install Garage Doors

Product: Belt Drive Garage Door Opener

Marie Warda

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 09/22/2013

We were very pleased with the prompt and professional service we received from Precision. I would not hesitate to recommend them to my friends.

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Robert Stawderman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 09/20/2013

Mark was very helpful, with lots of good information; he did an excellent installation job. Two minor quibbles: (i) what I told on the phone didn't match the price initially charged due to the addition of a service charge (Mark corrected this immediately when I complained) and (ii) the opener, which is very nice and quiet, has the new MyQ Security 2.0 rolling code system and it does not work with the Homelink receiver in my 20121 car. This was rather annoying to learn after the fact. The incompatibility is not Precision's fault but it seems to me that I should have been informed of the possibility that there could be a compatibility issue before installation, as such problems are known. Homelink is sending a repeater kit to help me solve this problem (for the cost of shipping only). But dealers should press Liftmaster to include this kit with their units (or provide them free to dealers to include as a free add-on for customers that need it) for the next several years.

Response from Ron Business Owner

Thank you for sending us your review, we really appreciate it!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Gary Gray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Quick turnaround,on time and Great service!!

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Tom Conant

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 09/14/2013

We are very happy with our new garage door opener. It is amazingly quiet. The service was excellent and our technician explained in detail the benefits of the new opener and how to maintain it.

Response from Ron Business Owner

Thank you very much for sending us your comments! We appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Remotes / Keypad

Ralph Volpe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 09/13/2013

We contacted Precision because you would take a service call on Labor Day weekend. We had a late appointment -- 5 to 7 pm -- but Mark had a cancellation and was able to see us at 2:30. He contacted us a half hour before to make sure we were available. He was informative and efficient in fixing our broken spring and adding a door overhaul; then we discovered the garage door opener had also failed, and agreed to make an appointment when he could return with the proper part. With both repairs he clearly communicated our choices; he was courteous and capable. We are very pleased with both the door repair and our new garage door opener.

Response from Ron Business Owner

Thank you very much for sending us your detailed review! Thank you for choosing our service! Great job by Mark!

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

Jane Muck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Castile, NY 09/13/2013

I appreciate your on-time arrival, the review of my options for repairs, the timely job completion, and (especially!) how easily my ancient, heavy door opens, even without using the opener. Thanks for a great job. I will definitely be calling again, when the old door opener gives up!

Response from Ron Business Owner

Thank you very much for choosing our service & for sending us your comments!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

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Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624