Garage Door Repair in Rochester NY - Page 96

Dennis Spink

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This review is an easy one. I contacted Precision Door for a garage door estimate. Ronnie came to my residence and explained all my options and prices. I told him what I wanted, he then filled out an order form/contract. We shook hands, and he gave me a copy of the contract. After he left, I noticed there was a place for me to sign on the form, as acceptance to the purchase and installation. Ronnie accepted the hand shake as my word, without asking me to sign. I may be "old fashioned", but a hand shake is better than a signature of acceptance or agreement. I trusted him from that point forward. The door was installed while I was out of town on business. When I returned home I found the door, and installation, to be beyond my expectations, along with absolutely no mess left behind to clean up what-so-ever. I would, and will, recommend Precision Door to anyone looking for a new garage door, and or repair of existing doors. The technician, Felix, did a great job! It was also a pleasure dealing with Mary over the phone at their office. Thank You, Dennis K. Spink

Donna Long

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The two installations went extremely well. Technician instructure were very clear and informative. Thanks for the Good Job!

David Hallidy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When I called to schedule an appointment and was told they could come the same day, I was blown away. When I was told that they could come late that night, after I got home from work, I was totally flabbergasted! The work was excellent and the cost was reasonable. Thanks so much!

Herbert Gregory

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

6 star service friendly and courtious tech who could ask for anything more

Mary Bernhard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mark showed me the broken gear and explained why it happened. He also gave me advice on "stop the squeaking". The repair service was a pleasant experience. I chose Precision because it was Webster based.

John Balzano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your prompt and most courteous response, diagnosis, and replacement of our old/failing garage door opener was most commendable. It is so comforting to know that such high quality workmanship and service is still available in today's economy. I am most grateful to Ronnie for his outstanding friendliness and service to us. I would highly recommend Precision to my friends, neighbors and associates. Thank you ever so much.

Steve Fox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garage Door Repair - Mark Sherman Mark was very professional and courteous. The work was done efficiently, and he was thorough in his explanation as to what was done and what to expect in the future. For my next garage door repair, I will definitely go to Precision, and Mark in particular.

Sandy Tuschong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hello Ronnie, Thank you for the great service we received. Our door and opener was close to 20yrs old and we were having an ongoing issue of the opener not working properly when using the car or the wall unit. Being a chain drive opener, it failed on several occasions and of course it happened when you have an appointment. Mark, our technician did tell us it is old and that he could adjust it, as well as several other checklist items to make sure things are running smoothly. Being old, he could not say how long it would last, and that eventually it may need to be replaced. Since he had been early to our place, I asked him to go ahead and replace while he was here. I also asked about the noise and clunking that was irritating and could be heard throughout our house, upon operating the opener. He said it was due to the rollers. I also had him replace those with the newer ones that are much quieter. He inspected the springs, lubricated everything, explained the operation of the unit, and cleaned up. I was very satisfied with Mark's professionalism, his expert training he received from your company, and his personal devoted service. His honesty is also very much appreciated. We will definitely call upon your company for any future needs. Thank you Ronnie and Mark Sandy and Tom Tuschong

Dawn Merriman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garage door was fixed extremely fast and done efficiently. Works great! Thanks! Dawn Merriman

Jim Yale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Overall great experience. Very courteous and knowledgeable staff. Would definitely recommend Precision Door Service to anyone.

Margaret Nightingale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I appreciated that Ron arrived early for our appointment, was friendly, efficient, and completed the work quickly and satisfactorily. It's a pleasure doing business with Precision!

Mark Pfuntner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mark Sherman was excellent. This was an emergency service (Sunday) and he came around 6:00 pm. We called another place that offered similar services and they quoted an outrageous price over the phone without even seeing the issue. It was clear that the person did not want to do the work even though they offered emergency services. Mark was extremely accommodating and did the work in a well professional manner. There is no doubts that we will use Precision again when needed. They truly understand customer service!

Mike Loete

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mark was professional, quick, and clean. It was a pleasure doing business with Precision, and I have since referred my coworkers for business. Thank you Mark!

Vito Arbore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Felix was great, knowledgeable, and courteous. I called another repair company and tried to setup an appointment but they never called me back. I called Precision Garage Doors, got a service representative on the phone, scheduled an appointment, and they fixed my garage door. Thank you!

Jonathan Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a great experience in at a critical time. Ron was very friendly and knowledgeable. He even made necessary adjustments to prevent future problems. Thanks for everything. I would be glad to recommend Precision to my family and friends.

Sean Holly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I loved working with Precision, they were quick to respond and very courteous throughout the process of getting my garage door repaired. The final product is better than ever and I'm glad I gave them a call.

Robert Eller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very pleased that Mark showed up on time. He gave us a choice of solutions to the problem. He applied our choice immediately. As soon as the weather is milder, we'll follow up with weatherstripping. We are pleased with the way our garage doors work now.

Michael Bloch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very happy with the service and price. My garage door was not working very well intermittently (especially when it was colder than 20 degrees) in a house I recently purchased. Ron said we really needed a new opener. He had it installed in about an hour and I love it. It runs great (even at 5 below zero)and is super quiet. Ron was very nice and quite knowledgeable about garage doors. I would definitely recommend him. Came on time and did a great job.

John Lindsay

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

i am very glad I found you guys in the coupons as my garage door was catching up by the pulley. I attempted to fix my self and doing so broke the spring. So calling you now was the best. The Service Call was set up for Friday and was good to you word. The service man was fast & of good humor , personable, told me the problem, price and went to work after I agreed to the job. Very Happy Customer you have here.

Arnold Demarsh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Super serviceman. Came in, told us the problems, and how to fix the problems. Cost up front, and that is what we paid-no hidden charges. Adjusted the runners, greased the rollers, set up the radar lights, handed us the remotes, gave us a quick lesson on how to use, and was on his way within an hour. Highly recommend. Thanks, and the Garage door works great

Sandra Baldwin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

your technician arrived when he said he would, quickly diagnosed my problem, and spend an hour or so repairing, replacing and adjusting the door. It works like a dream now and is much quieter. I am still amazed that it always works, and opens and closes when I ask it to. Thank you

Marcus Pomilio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ronnie was great. Gave me options to choose from, repair or replace. The work took no time at all and the price was very affordable.

Trish Byrne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very much appreciated same day service.

Kim Shultz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks! My garage door stopped working the day before I was to go out of town and Precision was at my house the next morning.Had my door fixed in plenty of time for me to get to the airport.The service person was so nice and I will never use anyone else. Precision was not the first company I called ,no one else could come for over a week! Precision in now the first company I will call

Mike Pecora

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. I was amazed at how quick they could come to look at the door. Very friendly, personable, and caring.

Mike Stowell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found your company in the phone book and called to have repairs done to my garage door. Mark called and arrived right on the schedule given to me over the phone. He was quite patient in explaining the problems and solutions as well as the cost. As I plan on purchasing a new door in the spring (hopefully from your company) Mark helped me to decide the best plan of action to get through the winter. A heartfelt thanks to him and your company. -Mike-30-

Harry Salis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

2 service men, both personable, ahead of schedule, professional, excellent work opener repair, spring replacement on two doors

Rose Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

UNBELIEVABLE SERVICE. CAME AS SOON AS POSSIBLE AND FIXED THE SPRINGS. IT'S AN OLD DOOR BUT HOPEFULLY WE CAN KEEP IT FOR A COUPLE MORE YEARS OR RUN THE CAR THROUGH THE DOOR. GREAT COMPANY AND GREAT REPAIR MAN.

Sharon Morales

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were impressed by your original service call and were not disappointed by the quality of service we received from Mark Sherman. His professional and personal approach to installing our new garage door will insure our continued use of your services. We have also expressed out positive feelings about your company to our friends.

Jane Twichel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I'm very happy with the 2 garage doors Ron installed, and the door opener Mark installed a week later to replace a failing old one. They were very pleasant and professional, answered all my questions, and did a great job of cleaning up afterward. Would definitely recommend them to others and call them if I ever have problems or need to have my other (old) opener replaced.