5.0 1 2 3 4 5 3,522 Reviews

From Rochester Homeowners

Garage Door Repair in Rochester NY - Page 96

Precision Garage Door

Same-day garage door repair in Rochester NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rochester

Serving Rochester

Proudly serving the Rochester NY community with same day service.

Service truck

Local Garage Door Repair in Rochester NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Rochester Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rochester NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rochester Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Rochester

Serving Rochester

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is reviewed very positively across Rochester and nearby communities for fast, reliable garage door service delivered by professional, courteous technicians. Customers frequently describe the team as honest, knowledgeable, and easy to work with, and many note clear explanations, fair pricing, and smooth experiences from scheduling through completion. Repeat customers and referrals are common, suggesting strong trust and consistent service quality.

What Customers in Your Area Mention Most

Service (344) Customers consistently praise the team for courteous, helpful, and friendly service that feels easy to work with from the first call through completion. Professionalism (312) Reviews repeatedly describe technicians and office staff as professional, polite, respectful, and well mannered, with careful attention to customer needs. Responsiveness (268) Customers frequently highlight quick callbacks, fast scheduling, early arrivals, same-day or next-day help, and strong emergency responsiveness. Speed (255) Many reviews mention fast repairs, efficient installations, and work completed quickly, often in under an hour or on the first visit. Communication (231) Reviewers value clear explanations, advance arrival notices, texts or calls before visits, and detailed walkthroughs of the problem, options, and completed work. Trustworthiness (203) Customers repeatedly describe the company as honest, straightforward, and transparent, often noting that technicians do not oversell or pressure them. Expertise (196) Technicians are frequently praised for knowing garage doors and openers well, diagnosing issues quickly, and explaining repairs clearly and confidently. Value (154) Many reviews call the pricing fair, reasonable, or a good value, with customers appreciating upfront quotes and no-pressure recommendations. Workmanship (148) Customers consistently commend the quality of the repairs and installations, often noting that doors run smoother, quieter, and like new after service.

Recent Reviews from Rochester

David Irving

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 10/31/2013

Mark was very knowledgeable, professional, and friendly. We are very happy with the service that we received. Mark replaced our tork-master. We would definitely recommend precision, and especially Mark to friends and family. We would not hesitate to use precision again. Thank you!!

Response from Ron Business Owner

Thank you very much for sending us your review & for choosing our service! Great job by Mark!

Service: Broken Garage Door Spring Repair

Product: Rollers

Rachel Eilersten

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 10/28/2013

Hello, Thank you for the very courteous and professional service provided by Ronnie when our garage door broke on a Saturday and a vehicle was trapped inside. The repair was complete much quicker than anticipated! John & Rachel Eilertsen

Response from Ron Business Owner

Thank you very much for choosing our service & sending us your review!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Vince Antonicelli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great service and attention to detail.

Response from Ron Business Owner

Thank you very much for sending us your review!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Judy Meiklejohn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 10/26/2013

I highly recommend Precision. I never had to have my garage door repaired and didn't really know who to call. My garage door spring and cables broke on a weekend with my car stuck in the garage. I was sure I wouldn't be able to find anyone to come out and fix before Monday morning. I did an internet search and came across Precision who is a local company and has 24/7 answering service as well as weekend service. I was impressed that someone did answer my call on a Saturday evening and that there would be someone available to come out and fix my door. Ronnie was very professional, courteous, and patiently explained my options. He had my garage door fixed very quickly!

Response from Ron Business Owner

Thank you so much for choosing our service & sending us such a detailed review! Thank you!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Springs

Sarah Haberbusch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Henrietta, NY 10/24/2013

I called 6yrs ago for a broken spring. Loved the service and the work. (you guys put a sticker under my opener in the garage). I kept it there and used you for a door tuneup. I will also call if I need anything else. Thanks.

Response from Ron Business Owner

Thank you very much for continuing to choose our service, we really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Meg Kubarycz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/24/2013

I had my springs replaced. Excellent customer service.

Response from Ron Business Owner

Thank you very much for choosing our service! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Ron Hamilton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 10/24/2013

After examining our forty year old door Ron gave me the option to have the door replaced or repaired. I had already been told by another company that the door could not be repaired and that it would be dangerous to not have a new door installed. I chose "repair" I couldn't believe that in an hour Ron from Precision had our door running smoothly and quietly. It's great. It saved us a lot of money. Ron's quote for a new door turned out to be lower than other quotes I had. Because of their friendly, skilled professionalism and very fair pricing I will definitely be calling on Precision when it's time for a new door.

Response from Ron Business Owner

Thank you very much for sending us your detailed review! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Josh Rogers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/20/2013

Mark did an outstanding job! He was very professional and finished the job quickly. I will be asking for him next time I call for service. Thank you

Response from Ron Business Owner

Thank you for choosing our service. Awesome job by Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Jack Pickersgill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Palmyra, NY 10/18/2013

Ron showed up on time. Serviced the door and opener and explained any new parts he had utilize

Response from Ron Business Owner

Thank you very much for choosing our service & sending us your review!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Rollers

Brian Colbert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 10/18/2013

Was a great and freindly person, Told me what i needed, price got to work and was out quickley.Top rate.

Response from Ron Business Owner

Thank you very much for choosing our service! We really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Audrey Ferris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/09/2013

I choose Precision through Angies List as I didn't really know too much about this type of thing. Precision came on time, fixed my problem and advised on any other things that were needed quoting me a price for future reference. They were not pushy. I was very phrased with their work.

Response from Ron Business Owner

Thank you for choosing our service! Great job Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Repair

Audrey Ferris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/09/2013

I choose Precision through Angies List as I didn't really know too much about this type of thing. Precision came on time, fixed my problem and advised on any other things that were needed quoting me a price for future reference. They were not pushy. I was very pleased with their work.

Response from Ron Business Owner

Thank you very much for choosing our service! Great job done by Mark!

Service: Garage Door Opener Repair

Harris Guilmette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 10/07/2013

I've been a customer of Precision Door for a decade. I've been very pleased with the quality of the technicians, especially the work done this year by Mark Sherman. He was neat, thorough, friendly, and a very hard worker. The job he did was exemplary.

Response from Ron Business Owner

Thank you very much for being a very loyal customer, we really appreciate you! Great job done by Mark!

Service: Install Garage Doors

Product: Garage Doors

Scott Parsons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/07/2013

I purchased a garage door opener from the big orange box... and on a recommendation from a friend, I called Precision... Ron the owner came an installed the opener himself... he did a great job !!!! He was quick, neat, and extremely professional... I would recommend Precision highly to anyone who needs any garage door service.

Response from Ron Business Owner

Thank you very much for choosing our service & sending us your review!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Michael Perry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/07/2013

I had a special request to take two perfectly good doors down so I could make some structural repairs on the wall they were attached to. Mark made special arrangements to remove the two doors in the morning and come back later that day to put them back up. Sounds strange, but Mark really helped out making the time to perform this task and giving me enough time to make the structural repairs then getting them re-installed asap. The doors work perfectly. I am pleased with the quality and expertise of Precision technician Mark Sherman.

Response from Ron Business Owner

Thank you very much for sending us your review, we really appreciate it! Great job done by Mark!

Service: Install Garage Doors

Sandra Goldman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/01/2013

We Picked Precision from Angie's List because it was very highly rated. We were not disappointed. The serviceman did a great job replacing broken springs and rollers and also checking over the workings for the other garage door to make sure it was ok. We would definitely use them again.

Response from Ron Business Owner

Thank you very much for choosing our service! Great job Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Product: Rollers

Bill Fedrau

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 09/30/2013

Great job. Mark came out on Friday and fixed the opener. It stopped working and Ron came out on Sat and replaced. Great job by both

Response from Ron Business Owner

Thank you very much for sending us your comments, we really appreciate you as our customer!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

Dennis Stearns

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 09/25/2013

Had a new garage door and opener installed. The service was fast and we are very pleased with both the appearance and price of the finished product. You're staff was professional, on time, and very knowledgeable.

Response from Ron Business Owner

Thank you very much for choosing our service! We really appreciate you as our customer!

Service: Install Garage Doors

Product: Belt Drive Garage Door Opener

Marie Warda

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 09/22/2013

We were very pleased with the prompt and professional service we received from Precision. I would not hesitate to recommend them to my friends.

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Robert Stawderman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 09/20/2013

Mark was very helpful, with lots of good information; he did an excellent installation job. Two minor quibbles: (i) what I told on the phone didn't match the price initially charged due to the addition of a service charge (Mark corrected this immediately when I complained) and (ii) the opener, which is very nice and quiet, has the new MyQ Security 2.0 rolling code system and it does not work with the Homelink receiver in my 20121 car. This was rather annoying to learn after the fact. The incompatibility is not Precision's fault but it seems to me that I should have been informed of the possibility that there could be a compatibility issue before installation, as such problems are known. Homelink is sending a repeater kit to help me solve this problem (for the cost of shipping only). But dealers should press Liftmaster to include this kit with their units (or provide them free to dealers to include as a free add-on for customers that need it) for the next several years.

Response from Ron Business Owner

Thank you for sending us your review, we really appreciate it!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Gary Gray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Quick turnaround,on time and Great service!!

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Tom Conant

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 09/14/2013

We are very happy with our new garage door opener. It is amazingly quiet. The service was excellent and our technician explained in detail the benefits of the new opener and how to maintain it.

Response from Ron Business Owner

Thank you very much for sending us your comments! We appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Remotes / Keypad

Ralph Volpe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 09/13/2013

We contacted Precision because you would take a service call on Labor Day weekend. We had a late appointment -- 5 to 7 pm -- but Mark had a cancellation and was able to see us at 2:30. He contacted us a half hour before to make sure we were available. He was informative and efficient in fixing our broken spring and adding a door overhaul; then we discovered the garage door opener had also failed, and agreed to make an appointment when he could return with the proper part. With both repairs he clearly communicated our choices; he was courteous and capable. We are very pleased with both the door repair and our new garage door opener.

Response from Ron Business Owner

Thank you very much for sending us your detailed review! Thank you for choosing our service! Great job by Mark!

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

Jane Muck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Castile, NY 09/13/2013

I appreciate your on-time arrival, the review of my options for repairs, the timely job completion, and (especially!) how easily my ancient, heavy door opens, even without using the opener. Thanks for a great job. I will definitely be calling again, when the old door opener gives up!

Response from Ron Business Owner

Thank you very much for choosing our service & for sending us your comments!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Marilyn Tastor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 09/09/2013

Our garage door spring had broken on a Sunday morning so 24/7 repair service was very important to us. We checked out the yellow pages and online and called Precision. Mark was prompt, courteous, friendly. He explained our options and what he recommended. He answered our questions and cleaned up as he worked. We would definitely recommend Precision for garage door repairs!

Response from Ron Business Owner

Thank you very much for choosing our service, we really appreciate you as our customer! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Jessica Izzo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 09/08/2013

Thank you for prompt, efficient, and quality service on the installation of our new garage door. We're very happy with the results!

Response from Ron Business Owner

Thank you very much for sending us your review! Great job Mark!

Service: Install Garage Doors

Joe Incardona

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 08/31/2013

The 24/7 service came in handy. Mark did a great job. I will certainly call Precision again.

Response from Ron Business Owner

Thank you very much for choosing our service! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Mike Musson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I found Precision while doing an internet search. Precision is a great company to get your work done with. Ron came out quickly to estimate a replacement door and to also replace the overhead opener. Mark showed up a few days later to do the installation. Mark is very professional, friendly and thorough and completed the job on an extremely hot and humid day. If you get a chance to use this team I recommend that you do.

Response from Ron Business Owner

Thank you very much for choosing our service! And thank you for your detailed review, great job done by Mark!

Service: Install Garage Doors

Product: Garage Doors

Matt Keenan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 08/22/2013

Ronnie was excellent - prompt, courteous, knowledgeable and went above and beyond. We will absolutely use his services going forward.

Response from Ron Business Owner

Thank you very much for your comments, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Andy Ruddmann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 08/19/2013

I think our repairman was Mark. He actually showed up a bit early (my son was able to let him in) and was nice enough to wait for me to arrive so I could pay him--work was done when I got home. We appreciate the prompt service. He was also professional and friendly.

Response from Ron Business Owner

Thank you for sending us your review! We really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Product: Springs

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Monroe County (585) 267-5174
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Wyoming County (585) 302-4334
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Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624