5.0 1 2 3 4 5 3,528 Reviews

From Rochester Homeowners

Garage Door Repair in Rochester NY - Page 98

Precision Garage Door

Same-day garage door repair in Rochester NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rochester

Serving Rochester

Proudly serving the Rochester NY community with same day service.

Service truck

Local Garage Door Repair in Rochester NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Rochester Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rochester NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rochester Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Rochester

Serving Rochester

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is viewed very positively across a broad service area, with customers consistently praising fast response, professional technicians, clear communication, honest recommendations, and reliable repairs. Reviewers frequently mention same-day or next-day help, thorough explanations of problems and options, courteous service, clean workmanship, and fair pricing/value. Many customers also note repeat positive experiences and say they would confidently use or recommend the company again.

What Customers in Your Area Mention Most

Responsiveness (304) Customers repeatedly praise how quickly Precision responds, often mentioning same-day or next-day service, quick callbacks, and fast arrival when they need help. Professionalism (286) Reviewers consistently describe the team as professional, courteous, respectful, and well mannered throughout the service visit. Communication (244) Customers value the clear communication from booking through completion, including arrival updates, call-ahead notices, text messages, and thorough explanations of the work. Expertise (211) Reviewers frequently note that technicians are knowledgeable, experienced, and able to diagnose issues quickly while explaining the repair process clearly. Speed (198) Many reviews highlight quick repairs and efficient service, with technicians often finishing the job in a short time and getting doors working again promptly. Trustworthiness (176) Customers regularly mention honesty, straightforward recommendations, and no-pressure guidance, including situations where the company advised against unnecessary replacements. Friendliness (168) Technicians and office staff are often described as friendly, personable, pleasant, and easy to talk to, which helps create a positive customer experience. Value (142) Reviewers often describe the service as fairly priced, reasonably priced, or a good value for the quality of work and responsiveness provided. Workmanship (133) Customers praise the quality of the repairs and installations, saying the work is thorough, clean, careful, and leaves doors operating smoothly and reliably.

Recent Reviews from Rochester

Linda Broberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Henrietta, NY 06/05/2013

Fast service, reasonably priced, and above and beyond as far as customer service. Highly recommend.

Response from Ron Business Owner

Thank you very much for choosing our service! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Dianne Kassmann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 06/05/2013

Purchased new garage doors and new belt drive door opener. Doors are beautiful and I can't believe how quiet the opener is, I almost can't hear it working! Mark did a great job, stayed very professional and pleasant despite working in heat that was probably over 90 degrees. He was very concerned to do a quality installation, which I appreciate. I chose Precision because of all the great reviews, and their website let me "see" my choices and put together a look I knew would be perfect. I would recommend them, and have already done so to friends.

Response from Ron Business Owner

Thank you very much for choosing our service and sending us your detailed review! Great job done by Mark!

Service: Install Garage Doors

Product: Garage Door Opener

Mark Majewski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Called on a holiday, I was surprised to talk to a person, very nice woman. Technician was out in two days, my wife said that he was polite and explained the problem and took care of it. Great service all around and I will use them again and I will tell my friends about them.

Response from Ron Business Owner

Thank you very much for choosing our service, we really appreciate you as our customer! Great job Mark!

Service: Garage Door Opener Repair

Mike Ryan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 06/01/2013

I had the $49.95 tuneup. Ron was very thorough explaining what to look for.

Response from Ron Business Owner

Thank you for sending us your review! We appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Elizabeth Tyson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 05/31/2013

The technician installed my new garage door professionally and was very informative. The new door looks great and has beautified my home.

Response from Ron Business Owner

Thank you very much for your review! Great job done by Mark!

Service: Install Garage Doors

Gauri Bhattacharjee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 05/31/2013

The technician was very courteous and came in time and also fixed the problem quickly. I am very satisfied with your service. Debabrata Bhattacharjee

Response from Ron Business Owner

Thank you very much for choosing our service! Great job Mark!

Service: Garage Door Repair

Product: Cables

John Dehority

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/28/2013

Mark was prompt, courteous, knowledgeable and thorough. The prices were a little steep, but its working again without problems.

Response from Ron Business Owner

Thank you for sending us your review, we appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Product: Springs

Philip Case

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/27/2013

Mark was very professional and knowledgeable. I was very impressed with the service, the product and the speed with which my job was scheduled. I will recommend Precision to my friends and will certainly call upon them in the future if the need arises. Thanks!

Response from Ron Business Owner

Thank you very much for choosing our service! Great job done by Mark!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Kevin Webb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bloomfield, NY 05/22/2013

Quote process was easy, tech arrived promptly and finished the install quickly. No hassle, good price overall excellent!

Response from Ron Business Owner

Thank you for sending us your review, we really appreciate you as our customer!

Service: Install Garage Doors

Product: Garage Doors

Richard Terboss

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

New sensors for both doors, travel adjustment, lube rollers, extra feature programed into zappers that I did not know I had. Very satisfied. Picked you because of your location (ER)

Response from Ron Business Owner

Thank you very much! We really appreciate you as our customer!

Service: Garage Door Opener Repair

Herb Dilcher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brockport, NY 05/20/2013

This is bad but I forget the name of the tech - Mark - maybe. He was very professional and did a very good job with the springs plus some other items that were worn out. I would highly recommend him.

Response from Ron Business Owner

Thank you for choosing our service & sending us your review!

Service: Broken Garage Door Spring Repair

Bill Ognibene

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I found you in the yellow pages. The work was great. My garage door works quieter than ever. Replaced: Springs, rollers, and bearings. Thanks

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Trish Byrne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 05/14/2013

Excellent customer service!!!

Response from Ron Business Owner

Thank you for choosing our service!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Richard Parsons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Mark & Josh did a great job of removing our broken, old garage door and installing our new carriage house garage door. We are very pleased with the product, care and service we received and will recommend Precision Overhead Garage Door Service to our friends. Thanks!

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer!

Service: Install Garage Doors

Product: Garage Doors

Andy Jacobs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Palmyra, NY 05/12/2013

Friendly, and on time. Called ahead to inform me of his arrival. All work performed was excellent, left no mess behind. I would def recommend him and Precision to a friend. Thank you for your services!

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer! Great job Mark!

Service: Garage Door Repair

Product: Garage Doors

Dennis Zientara

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 05/08/2013

Josh arrived on time and did a great job of replacing our failed garage door opener, remotes and keyless entry unit. We will continue to call on your company to provide for our garage door opener needs.

Response from Ron Business Owner

Thank you very much for choosing our service and sending us your review! Great job Josh!

Service: Garage Door Opener Install

Product: Opener

Ray Platt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 05/08/2013

Springs and bearings replaced. Very happy with the prompt service and the service techs knowledge and speed at which he completed the repair.

Response from Ron Business Owner

Thank you for choosing our service and sending us your review!

Service: Broken Garage Door Spring Repair

Marco Ballatori

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/07/2013

I called Precision to inspect my door which wouldn't open. Ron showed up early and assessed the situation in a matter of minutes. He presented me with options for both repair and replacement. I wasn't pressured to buy anything and he even fixed the problem on the spot! I highly recommend this company for honesty, professionalism, quality and speed of service.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Richard Cacto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 05/01/2013

Phone book. your service was a 5...

Response from Ron Business Owner

Thank you for choosing our service!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Repair

Product: Rollers

Jill Pringle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 04/30/2013

Great job! Got the repair done throughly and efficiently.

Response from Ron Business Owner

Thank you very much for your review, we really appreciate you as our customer! Great job JOsh!

Service: Garage Door Repair

Theomarie & Jim Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 04/30/2013

Best service I could have possibly received. Great job Josh!

Response from Ron Business Owner

Thank you very much for your review! Great job Josh!

Service: Install Garage Doors

Product: Garage Doors

Bob & Linda Stenglein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 04/24/2013

Our experience with Precision was excellent from start to finish...everyone was polite and nice to work with, and we love the new garage door -- looks great and is very quiet. We believe our installers' names are Mark and Josh.

Response from Ron Business Owner

Thank you very much for choosing our service! We really appreciate you as our customer!

Service: Install Garage Doors

Product: Garage Doors

Donald Reynolds

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 04/19/2013

good job!

Response from Ron Business Owner

Thank you very much for choosing our service!

Service: Install Garage Doors

Product: Garage Doors

Betsy King

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/18/2013

A prompt, professional and thorough experience, from estimate to installation. Couldn't be more pleased!

Response from Ron Business Owner

Thank you very much for sending us your review!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Gary Levine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/18/2013

I called in the morning, met with Ronnie at mid day and by the end of the day he had my garage door fixed. Honest, hard working local business man. doesn't get better.

Response from Ron Business Owner

Thank you very much for choosing our service, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Shirley Hayden-Pinaire

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/18/2013

Your repairman was very efficient and polite. Thank you

Response from Ron Business Owner

Thank you very much, great job Josh!

Service: Garage Door Repair

Robert Stanton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ron was vary pleasant and informative he did a great job and corrected the problem quickly. I also liked the idea of 24/7 service and the senior citizen discount

Response from Ron Business Owner

Thank you very much for choosing our service, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Paul Newcomb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/11/2013

We waited to contact someone about our garage door as we felt we would need a new one and wanted to be sure we had the finances. When we were given the estimate we were told the door was fine, we only needed a new opener. We were so pleased when we selected them to do the work that they were able to come the next day to install the new opener. What a pleasant experience it was to feel we were getting a great service and so quickly. Thanks so much.

Response from Ron Business Owner

Thank you very much for choosing our service, we really appreciate you as our customer! Great job Mark!

Service: Garage Door Opener Install

Patrick Quigley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Josh was more than helpful. He gave great service and was quick with his installation. Should I ever need Precision to come out again, I will ask for Josh.

Response from Ron Business Owner

Thank you very much for sending us your review, we really appreciate you as our customer! Great job Josh!

Service: Garage Door Opener Install

John Woika

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 04/11/2013

Ron reviewed problems with original door. Explained potential hazard with old door. He suggested we consider the series 2000 panel door. The next visit Mark removed all original hardware and doors. Josh installed the new door and trim. This team knows garage doors! They are Friendly, neat and great clean up as the job was completed. We Strongly recommend this company.

Response from Ron Business Owner

Thank you very much for choosing our service! Great job done by Josh & Mark!

Service: Install Garage Doors

Product: Garage Doors

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Monroe County (585) 267-5174
Genesee County (585) 300-4522
Livingston County (585) 612-4164
Ontario County (315) 670-4607
Orleans County (585) 682-2740
Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624