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Mark Sherman

https://garagedoorsrochester.comMark Sherman
Residential Technician
Reviews: 585
Average: 4.96 stars
Mark Sherman has received 585 reviews, averaging 4.96 Stars:
1 2 3 4 5

Mark Sherman's Bio:

Hi, my name is Mark. I have 3 great children, two boys and a daughter. When I'm not working, we love fishing, camping, and most sports- hockey, soccer, and golf. My 18yr old son is a Jr. A Hockey player. He plays for WB/Scranton Jr. A Knights. I also really take pride in my job. I look forward to meeting you, and going over your door with you. I will be able to help make your door safe and smooth running!

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark took his time explaining all the operations of my door.

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A Response from: Ron

Thank you very much for your review!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Door works great!

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A Response from: Ron

Thank you very much for your review!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Good job by Mark.

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A Response from: Ron

Thank you very much for sending us your review!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark was personable, professional, courteous & informative. He would be the technician I would recommend for any garage door issue.

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A Response from: Ron

Thank you very much for sending us your review!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark did a super job, polite, friendly and easy to work with, will be calling on him again.

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A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer!

Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The best service I ever had. The tech was great. When I need a new door I definitely will call your company

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A Response from: Ron

Thank you very much, we really appreciate you as our customer! Great job done by Mark!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark was great! I commend him on a job well done. He was very informative and patient. It wasn't an easy job. Our old door opener was ancient and parts were so worn out. very pleased with his work and knowledge.

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A Response from: Ron

Thank you very much for sending us your review! Great job Mark!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great response time and very good service. The tech explained everything clearly and let me know my choices before he went ahead and completed the repair. I highly recommend precision.

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A Response from: Ron

Thank you very much, we really appreciate you as our customer!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had used Precision Garage door service a few years ago and were very satisfied with their service. Therefore when we had problem with garage door this time I immediately called Precision. The technician arrived right on appointed time. He immediately noticed the broken spring. Did 25 point Safety check. Replaced the spring, worn out bearings. Completed the job with in an hour. Now the door works as good as new.

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A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your technician, Mark, did a wonderful job of solving all of our garage door problems. From the stuck mechanism to replacing the door springs to helping reprogram the keypad and remotes. He was extremely knowledgeable and while he suggested additional maintenance improvements, he was not overly pushy! Thanks for the job well done.

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A Response from: Ron

Thank you very much for sending us your review! Great job Mark!

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage door opener had partially fallen from the ceiling, leaving it hanging and all wiring pulled out. The house is for sale and a showing was scheduled. I called and they fit in a repair in a hurry. Mark was friendly, but got down to business quickly and had the job done in about 1 hour. The office personnel were friendly and I am thankful to them as well for being able to make this happen. They arranged for Mark to call in advance so I knew when he was on his way.

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A Response from: Ron

Thank you very much for your review Mr. Mazzola! We really appreciate you as our customer! Great job done by Mark in a time crunch. Thank you!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a new door installed in my barn to replace a 22 year old door. The work was done professionally and in a timely fashion. A few months later, my house garage door was malfunctioning on the automatic opener which was 12 years old. I contacted Precision because I was so satisfied with the new door installation in my barn. The same technician (Mark) performed both services. I happened to be home the day of the replacement of my house door opener replacement. Not only was Mark totally professional, but we had a great conversation while he was doing his job. If I was bothering him while he worked,he never once expressed a displeasure. I truly believe that the two hours we spent together was a mutual respect between us. Mark came across as a real people person and commentated more than once how much he enjoys what he does and that's what makes a huge difference to me(the customer)and the difference between collecting a paycheck and practicing your profession. I highly recommend Precision Door to you,the Public.

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A Response from: Ron

Wow, what an awesome and detailed review! Thank you very much for sending us your comments, we truly value you as our customer! Great comments for Mark, job well done Mark!

Service Provided:
Garage Door Opener Install

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My service call was done in a professional manner, and the service person was exceptional. He fixed the problem with the opener and identified several other issues with the door which he fixed at no charge. Very satisfied.

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A Response from: Ron

Thank you very much for choosing our service, and for sending us your review! Great job Mark!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My experience with your company was excellent. I found you on-line and was impressd with the bios of your technicians (and impressed that you drug test). I was able to get an appointment at a time convenient for me. Mark was the technician who came to the appointment. I had 2 garage door openers installed. Mark took the time to explain everything to me....and answered all my questions thoroughly. I was very impressed that he took the time to go thru the receipt step by step. Mark made me feel comfortable with the entire process of garage door openers....and I heartily recommend him and your company. .

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A Response from: Ron

Awesome! Thank you very much for your detailed review! We really appreciate you as our customer! Great job done by Mark!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I needed a new door opener, and thought I might even need a new door, the old one being so noisy, shaky and generally unreliable. Mark's recommendations to replace just the parts, along with the new opener, mean that I now have a smooth, quiet, and reliable door, which functions just like a brand new one. Mark was knowledgeable, punctual, efficient, friendly and delightful to work with. I will definitely recommend Precision.

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A Response from: Ron

Thank you very much for choosing our service and for sending us your review! Great job Mark!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very good service. Replaced springs and all rollers and brackets. Doors now open very smoothly and quietly. Would definitely recommend them to someone else for repair.

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A Response from: Ron

Thank you very much for your comments! We really appreciate you as our customer!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

very pleased with service, and explanation of service performed.

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A Response from: Ron

Thank you very much for choosing our service!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We found them in the yellow pages once before and were extremely happy. We wanted to use the same company this time but couldn't remember who it was. We thought it was Precision and were happy to know it was the same company. Your service,quality & knowledgeable technician(Mark Sherman) is an asset. He was also very friendly,gave advice & answered questions. I also like the way you have the technician call to say they're on their way. The receptionist scheduling was very friendly & I like the way you can schedule within a window of time. We will use you again!

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A Response from: Ron

Thank you very much for your detailed review! We really appreciate you as our loyal customer! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I've had Precision do a number of things for our garage door: routine maintenance (twice) and a new opener. This time it was to replace the main spring which had broken on a Saturday afternoon. Mark Sherman was able to come out that evening. He quickly assessed the needs, gave me options (without pressure) and accomplished the work professionally (but with a warm, personal manner). I thought the cost reasonable and the quality of workmanship high. I enthusiastically recommend both Precision and Technician Mark Sherman!!

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A Response from: Ron

Wow, thank you so much for your review! We really appreciate you as our customer! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark did a very professional job. Very good technician.

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A Response from: Ron

Thank you very much for sending us your review! Great job Mark!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech was excellent. I thought the parts were a little expensive but overall I was very satisfied.

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A Response from: Ron

Thank you very much for choosing our service & sending us your review! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your advertising coupon was very professional and induced me to call. I was given an appointment for the next day, and Mark called as promised and came on time. He determined that we needed a new opener and installed it in about 1.5 hours after arrival. He was friendly, professional, and informative. Overall, I was very pleased.

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A Response from: Ron

Thank you very much for choosing our service! We really appreciate you as our customer! Great job Mark!

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ron ; Had our door eyes replaced and door tuned up a little- @ the Bailey Rd Property- Mark did a great job- courteous, professional and friendly. I choose your company for those reasons- and your fast service. Thanks Craig Corey

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A Response from: Ron

Thank you very much for being a very loyal customer, we really appreciate it! Great job Mark!

Service Provided:
Garage Door Opener Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dear Precision, The Technician (Mark) was great. First he had "called" to say he was at a job site that was running bit longer than expected(which was fine since I was home for the remainder of the day anyway). Secondly, I had lost my voice with Laryngitis & Mark was able to talk to my husband on the phone & explain the door situation. And lastly he had given me great information to maybe replacing the door opener and how to keep the tracks from becoming flat & showed me how to tighten the bolts on the door. He was quick and very, very nice to have as a service Technician.

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A Response from: Ron

Thank you very much for choosing our service & for sending us your detailed review! We really appreciate you as our customer!!

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Roly Door, whom I've delt with for 20yrs, could not make an evening call and recommended Precision. At that hour (7pm) they were accommodating, courteous, and prompt. Mark was most professional, efficient, & quick. Explained his work & aimed to please. A new customer!!

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A Response from: Ron

Thank you very much for choosing our service! We really appreciate you as our customer! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

friendly. great quick service!! thank you!

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A Response from: Ron

Thank you very much for sending us your review, we really appreciate it! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast excellent service was provided on the night of the storm.

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A Response from: Ron

Thank you for sending us your review, we really appreciate it! Great job Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was given the name of your company by a friend. Yes you met and exceeded my expectations. Garage door repair. Mark worked on my door. He arrived on time ,did a great job explaining what the problem was and fixing it. If I have any further problems with it I will not hesitate to call your company. If anyone I know needs a garage door repairman I will be happy to give them your company's name. Thank you for your great service.

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A Response from: Ron

Thank you very much for sending us your detailed review! We really appreciate your comments! Great job done by Mark!!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark was prompt and did an exellent job replacing our garage door spring. He was informative and even spent a few extra minutes adjusting one the door tracks. I would definitly call on you again. Thanks again, John & Evie Lenhard

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A Response from: Ron

Thank you very much Mr. Lenhard! We really appreciate that you're our customer! Thank you for sending us your review.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark stopped out for a potential repair, and after a thorough discussion we decided to replace both garage doors - which were 22 years old. Mark was very knowledgeable about the product, and no pressure at all. The day of the installation went very well, and with a challenge on one door regarding the alignment of a already installed garage door opener....no issues at all. Mark tackled the challenge and all is well. Cleanup after the installation exceeded expectations. We are very pleased, and would recommend Precision and Mark...

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A Response from: Ron

Thank you very much for sending us your detailed review & your comments!! We really appreciate you as our customer! Great job done by Mark!!

Service Provided:
Install Garage Doors

Product:
Garage Doors

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Precision Door Service
Office: (585) 223-8960
650 Mile Crossing Blvd.
Rochester, NY 14624