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about Precision Garage Door
Precision Garage Door of Rochesterhas received 3117 reviews, averaging 4.96 Stars:
Rochester, NY
Shortsville, NY
Precision is always professional and always welcomed with the work that they do. Work is always top-notch
- Keith Decann
Rochester, NY
I choose precision door because my door was working intermittently and it Was very annoying and seem dangerous. I google door repair in Rochester and saw that precision was the first with 5 stars. I am happy that I call and got an appointment.Ron, immediately observe what the problem was, gave me the options. He explained everything and I settle for spring replacement. Thanks for a good and successful job.My wife and I are happy .
- Robert Thompson
Webster, NY
Second time using this company. The technician, Felix was friendly, on time and very efficient. Glad I called Percision Door
- Marie Warda
Henrietta, NY
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- Charlie Bennett
Rochester, NY
Excellent service!
- Irma Maronian
Canandaigua, NY
Z was welcoming, considerate, on time and a wonderful tech. I fully understood the repairs and am happy with the result.
- Chris Ieda
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Residential Technician: Zikret Osmic
Irondequoit, NY
Ron was terrific, very nice and professional. He even fixed our current door so it functioned properly until we get the new one. I would highly recommend them to anyone.
- Joe Dermady
Rochester, NY
Precision once again came through with great service. Garage door spring broke and they were able to fix my problem the same day. I have used the before and the service is the best.
- Edward Czarniak
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Residential Technician: Sean Seelig
Pittsford, NY
This is the third time we have used Precision for repairs and upgrades to our 35 year old house. Every experience has been easy to schedule, the work was done on time by pleasant professionals and at a reasonable price. I'm glad we know we can count on this great company when we have a problem or need.
- Croft Hangartner
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Residential Technician: Sadmir Hamzic
Henrietta, NY
Ron was professional and gave the price up front before doing any work!
- Kimberly Horst
East Rochester, NY
My son needed his garage door repaired, the spring broke today (Sunday.) I called several companies who were not open and then called Precision - a very good decision. They arrived within 2 hours from when I called them. The person taking my information was helpful and very courteous. It took a very short time to install 2 new overhead springs and install an exterior key pad. The price was reasonable, the installer was pleasant to deal with, and the whole process was very easy. Thank you very much.
- Marc Watson
,
Responsive, quick, friendly! I will do business with you again! Thank you!
- Jeff Walker
Rochester, NY
Great, conscientious service by Zikret. All was explained clearly. Price was very fair, and workmanship was first rate. New remotes, new rollers, and added external trims. Thank You.
- Charles Ross
Livonia, NY
Prompt, efficient, very reasonably priced!
- Charleen Guck
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Residential Technician: Sadmir Hamzic
Webster, NY
We recently contacted Precision regarding a garage door we had installed about a year ago. A freak issue caused the rollers to jump the rail, leaving the door to literally hang precariously to one side in a potentially dangerous position for my family and also for anyone servicing the door. The customer service staff at Precision were extremely helpful in communicating the urgency of our situation to the installing team, who was very quick to contact us. Ron, the owner of the company, was soon joined by Chris and together within barely two hours, had the door looking like new! It was fun to watch them work…they clearly know their trade ! It was also refreshing to work with a company who understands what customer service means and who also stand behind their work. I highly recommend Precision to anyone who is in the market for a new garage door or in need of service for an existing door…would have rated them 6 stars if given the option! Thanks to Ron and the team at Precision!!
- Joe McKenna
Canandaigua, NY
When returning home on a Friday night, the cables of our garage door detached from our garage door after we used our remote to lower the garage door after we parked the car in the garage. I called Precision Door that evening and an appointment was scheduled the following day. Ron arrived at my house on Saturday morning. Prior to his arrival, he called, sent a text identifying his role with the company, and had a tracker which showed how far he was on the route to my house. Ron determined that the spring had broken on our garage door. He had the necessary equipment and was able to repair the job in about 45 minutes. He thoroughly checked the door to make sure that there were no other issues. I was very pleased with the overall experience with how Precision Door handled my situation and the fine work that Ron did.
- Doug Brown
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Hilton, NY
A torsion/tension spring broke locking me out of the garage. Precision Door has a great online chat feature on their website. Super friendly and helpful customer service (Theresa)helped set me up with an appointment. Chris came out to fix things up 2 days later. Great communication ahead of the job. Chris replaced the springs and rollers. Also provided me with info on future needs. Chris was friendly, courteous and does the job quick. Thank you for a job well done.
- Laura S
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Fairport, NY
Phil was the initial service person, that was sent on an emergency visit. Precision installed my door 2 yrs, ago and in my opinion the door should not have needed to be repaired, so soon. However, Phil was knowledgeable, thorough in his assessment and reassured me that this would be resolved. He enabled the door to be raised, so that I could move my car out. All in all, he was great! Next day, Chris the manager came out as promised, to complete the repair. He stood behind the Precision's reputation to do what it took to make the customer happy, in a situation, where I was annoyed that this issue happened. Both servicemen provided excellent customer service.
- Olga Hontar
Farmington, NY
The technician,Ron, was extremely nice, knowledgeable, and helpful. I have been using Precision for years and he is the reason why.
- Susan Wilder
Rochester, NY
Wonderful company to work with. Felix, the technician that worked with us today, was exceptional. We recommend them highly.
- John Patterson
Rochester, NY
I don't know what his name was. He waited for me to come because I was late. Nice of him. He submitted his answers to my questions well informed. Unfortunately, The cost for doors were pricey.
- Barry Haywood
Rochester, NY
Sean was excellent ! I would highly recommend Precision.
- Tom Cook
Pittsford, NY
Precision Door is one of the best vendors I work with - they are responsive and always complete the work in the time they promised and do a great job!
- Dawn Schnell
Holley, NY
Great guy honest as the day is long.
- Harold Daly
Farmington, NY
Have used a couple times and they always provide quick, professional service.
- Geoffrey Smith
Darien Center, NY
Professional, quick and friendly.
- Robin Gordon
Rochester, NY
Would always use this company. Knowledgeable, organized, and efficient. Ron and his team do fantastic work
- Susan Sargent
Honeoye Falls, NY
Great service, helpful and courteous!
- Gayla Zuber
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Residential Technician: Sadmir Hamzic
Rochester, NY
Service technician (Ron K.) called to check if arriving 11 hours early was OK, saving us the late evening emergency service charge. Job was done quickly and perfectly!
- Charles Hasenauer
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
Felix was polite and professional. He arrived promptly, replaced sensors, explained what the issue was and the cost was fair. Thank you!
- Mary Marotta