5.0 1 2 3 4 5 3,528 Reviews

From Rochester Homeowners

Garage Door Repair in Rochester NY - Page 43

Precision Garage Door

Same-day garage door repair in Rochester NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rochester

Serving Rochester

Proudly serving the Rochester NY community with same day service.

Service truck

Local Garage Door Repair in Rochester NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Rochester Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rochester NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rochester Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Rochester

Serving Rochester

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is viewed very positively across a broad service area, with customers consistently praising fast response, professional technicians, clear communication, honest recommendations, and reliable repairs. Reviewers frequently mention same-day or next-day help, thorough explanations of problems and options, courteous service, clean workmanship, and fair pricing/value. Many customers also note repeat positive experiences and say they would confidently use or recommend the company again.

What Customers in Your Area Mention Most

Responsiveness (304) Customers repeatedly praise how quickly Precision responds, often mentioning same-day or next-day service, quick callbacks, and fast arrival when they need help. Professionalism (286) Reviewers consistently describe the team as professional, courteous, respectful, and well mannered throughout the service visit. Communication (244) Customers value the clear communication from booking through completion, including arrival updates, call-ahead notices, text messages, and thorough explanations of the work. Expertise (211) Reviewers frequently note that technicians are knowledgeable, experienced, and able to diagnose issues quickly while explaining the repair process clearly. Speed (198) Many reviews highlight quick repairs and efficient service, with technicians often finishing the job in a short time and getting doors working again promptly. Trustworthiness (176) Customers regularly mention honesty, straightforward recommendations, and no-pressure guidance, including situations where the company advised against unnecessary replacements. Friendliness (168) Technicians and office staff are often described as friendly, personable, pleasant, and easy to talk to, which helps create a positive customer experience. Value (142) Reviewers often describe the service as fairly priced, reasonably priced, or a good value for the quality of work and responsiveness provided. Workmanship (133) Customers praise the quality of the repairs and installations, saying the work is thorough, clean, careful, and leaves doors operating smoothly and reliably.

Recent Reviews from Rochester

Michael Serve

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 07/01/2020

Senaid who replaced two garage door cables was friendly and professional. He performed the repair quickly and efficiently. I would recommend he and Precision Door to friends.

Service: Install Garage Doors

Patricia VanKowwenberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 07/01/2020

Ron did me the favor of fitting my repair job in at the end of his day rather than scheduling a tech to come after hours. He fixed my garage door within minutes so that it would go down and up plus he gave me the estimate for replacement of the bottom section which does not need to be done immediately. He remembers installing my door 6 years ago, so we had a very sociable chat about our dogs, too. It is a pleasure to do business with someone who treats his customers so politely.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Wayne Vermeulen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Sodus, NY 06/29/2020

We were extremely pleased with the expertise and service provided by Precision Door Service. Ron Kull did an outstanding job in a timely manner! He ways very informative and friendly. The company keeps you informed about when your technician will arrive and even tries to be there sooner. They answer your questions thoroughly and don’t try to sell you parts and services you don’t need. Wonderful company! They are available 7 days a week. We’ll be recommending them to our friends.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Springs

Karin Passarell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 06/28/2020

We have used them before Ron came out on a Sunday had garage fixed in 30 minutes and very reasonable price

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Cables

William Bolia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 06/27/2020

ron did a great job. I will call when I am ready for a new door. thank you .

Service: Garage Door Repair

Product: Cables

Terry Lucas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brockport, NY 06/25/2020

Technician replaced broken spring. Was courteous and attentive to the situation. Made repairs in a timely fashion. Would definitely call again for service.

Service: Broken Garage Door Spring Repair

Steve Schockow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/24/2020

Outstanding and efficient - less than three hours between contact and emergency service!

Service: Garage Door Repair

Joanne De Bunno

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/24/2020

Hi Precision, Mr Mark Sherman came prepared with a mask! He called to let me know when he would be arriving.He was very professional & courteous! Only Precision for me.Hoping that day won't come anytime soon. Thanks to my stupidity for growing a small tree that sprouted through the cement partially inside the garage & partially outside it made Mark's job simple.I forgot to ask about the coupon that I couldn't print without a computer.Oh well! Thanks again! Joanne

Service: Garage Door Repair

Gene Schwartz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 06/24/2020

The service call was a waste of time. My original phone call for service indicated that a new rubber bottom would be installed The clerk on the phone was useless. She should have asked about our dooor so as to not waste time. I kept this morning open to be here for nothing We have chosen a local vendor to repair our door. Disappointed in Precision performance We have used you in the past with no problem Sorry

Service: Garage Door Repair

Product: Garage Doors

Bill Diamond

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent service, professional in all aspects of the job Highly recommend

Service: Broken Garage Door Spring Repair

Product: Cables

Richard Brooks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Nunda, NY 06/19/2020

Senaid did an excellent job. Would use this service anytime. Highly recommended!

Service: Garage Door Repair

Fletcher Rhoden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
06/18/2020

I had used this company a couple of times ago to replace the opener. The tech that arrived was very pleasant and easy to talk to concerning my problem. Mark who showed up today was the same. He took care of my problem quickly.

Service: Broken Garage Door Spring Repair

Product: Springs

David Dussault

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Livonia, NY 06/17/2020

Highly recommend, Mark is very meticulous and did a great job.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Cay Lee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 06/17/2020

Technician arrived promptly and received quote shortly after our appointment which was nice but that’s about the only positive things I can say. I was asked how much I wanted to spend at the beginning of our visit which I did not like at all. He said he didn’t want to give me quotes on doors that I didn’t want ($$$) . I was also asked questions I didn’t know answers to like “ do you want an insulated or non insulated door ?” Never explaining the difference when he clearly knew I didn’t know which . He seemed annoyed when I didn’t know what I wanted . Maybe these things could be explained when scheduling the estimate. The technician made me feel like he was annoyed and I was wasting his time . I even had the furnace installers all day and they walked by and overheard our conversation and when the AC guys left at the end of the day they asked about garage door and I expressed how I felt and they said they picked right up on his tone/attitude with me. I will not be using this company because I am sure there is another company out there that cares about customers and how to talk with them . I never even looked at the prices because it didn’t matter at this point .

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Jon Dertinger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 06/16/2020

Very competent and cordial service person. Would highly recommend Precision and their team!

Service: Garage Door Repair

Quang Ho

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Best service I’ve had in awhile .. I highly recommend .. they came and gave me an estimate and then scheduled a time and day and was smooth sailing from there .. guys were quick and clean and very informative.. thanks again !

Service: Install Garage Doors

Product: Garage Doors

David Mezzoprete

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 06/15/2020

Great service, came earlier than appointment scheduled! Highly recommend!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Cables

Douglas McLoughlin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 06/13/2020

Came the next morning to service the garage on a Saturday! Couldn’t ask for more, excellent work, quick and efficient and fixed the issue. Great guy, I’m a reoccurring customer and will continue to be. Thank you.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Lukman Dojuwon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
06/13/2020

Ron and his crew of technicians that serve Rochester are excellent. I had Dave on my first call and had requested him for my second service call. Instead, I got Ron who was great. I definitely will not be calling anyone else other than Precision for all my Garage door issues.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

David Roth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/13/2020

Good reliable products that have surpassed my expectations. Having a wi-fi garage door connected to my home network makes life a little bit easier. ????

Service: Garage Door Opener Install

Product: Garage Door Opener

Terry Johnston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Geneseo, NY 06/12/2020

Mark Sherman is a super guy and is excellent at his job. You are lucky to have him on your team !

Service: Garage Door Opener Install

Larry Staub

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 06/12/2020

After contacting another company and waiting 6-hours for a call back, which never came, I called Precision. They scheduled an appointment and Senaid was here within 2 hours! He replaced both springs and had my garage door opening, again, in 45 minutes! Very nice guy who really knew his stuff. Wish I would have called Precision in the first place! I’m going to call and have them back to replace my garage door opener, which is old and noisy, and my garage door... which is original to my 1972 built home! From start to finish, extremely friendly and professional service. Great find... I highly recommend!

Service: Broken Garage Door Spring Repair

Product: Springs

Joe F.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
06/11/2020

A big thank you goes out to the crew that installed 2 new garage doors at my house. They did a great job of removing the old doors and installing the new ones. Everything is working great!

Service: Install Garage Doors

Product: Garage Doors

Kristy Merriman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Farmington, NY 06/11/2020

Mark Sherman came to fix our doors. He was professional and courteous. I would highly recommend Precision.

Service: Garage Door Repair

Product: Springs

Tiffany Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/11/2020

Ron was very helpful great service and customer service.

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Richard Reynolds

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 06/10/2020

The technician was on time, courteous and well informed.

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Repair

Michelle DeMonte

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/10/2020

Fast, efficient and professional.

Service: Garage Door Repair

Product: Springs

June Jefferson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/09/2020

Highly recommend this company. I have used their service in the past and each time been greatly satisfied.

Service: Garage Door Opener Repair

Jenna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 06/09/2020

Chris was remarkable. Came to fix my springs and completed other work as needed. No longer do I have an extremely loud door. Very professional and courteous. Thank you!

Service: Broken Garage Door Spring Repair

Product: Springs

Bob Bower

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rush, NY 06/08/2020

Friendly, professional same day service. Couldn’t be more pleased.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

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Monroe County (585) 267-5174
Genesee County (585) 300-4522
Livingston County (585) 612-4164
Ontario County (315) 670-4607
Orleans County (585) 682-2740
Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624