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about Precision Garage Door
Precision Garage Door of Rochesterhas received 3137 reviews, averaging 4.96 Stars:
Spencerport, NY
Product:
Rochester, NY
Thank you for fixing my garage door so fast. The Technician, Eric, was on time, wonderful, courteous, and fixed my door ASAP. It works wonderful. I already have mentioned to other people to go to PRECISION if they have garage door problems. Thanks so much for being there.
- Carole Zornow
Rochester, NY
The new garage door is perfect. Everyone that we came in contact with provided excellent customer service. Thank you!
- Tammy Major
Pittsford, NY
Drew was fast and attentive. I would work with him again.
- Satisfied customer in Pittsford
Product:
,
We had an issue with our overhead door and operator, and I called Precision because of their excellent reviews on Angie's List. They booked an appointment the very next day, and Ron called me on his way to my home as a courtesy to provide his ETA. Ron was very knowledgeable, personable, and thorough. He not only resolved my door and operator issues, he also performed maintenance, made adjustments, and best of all, answered all of my questions. I would not hesitate to use Precision again, nor to recommend them. For an individual that generally does everything around my home myself, and that has been a very picky home inspector for close to 15-years, this is saying a lot. Thanks Ron - Great Job!
- David Tontarski
Canandaigua, NY
Dave was fantastic, on time informative and honest . Great job very satisfied
- Mike D'agostino
Product:
Rochester, NY
Employee was on time, courteous, and very neat and clean. Cheaper than expected
- Zach Taccone
Rochester, NY
This is the second time that I have used this company. They are really good at coming out the same day you call. Both times they have explained what my problem was and never tried to sell me something I didn’t need. Their employees have always been honest and helpful. I really like this company and will be using them for all my garage door needs.
- K. Pitts
Product:
Rochester, NY
Great job. I have an older garage door that needed some TLC. My tech was Felix & he was very friendly and thorough. He gave me the options that I had and then kept me informed on everything that he did.
- Ron Behnke
Rochester, NY
thank you for your prompt response and good service.
- Marianela Rodriguez
Pittsford, NY
I was really pleased at how fast and efficient our service was performed. We needed a new spring, called at 9am and by 11:30 am tech was here. He was very friendly and explained everything we needed and what he was doing. A
- Linda Yates
North Chili, NY
These guys are professionals from the first call, all of the way through the installation. They called when on the way to the job with an ETA. I knew who to expect, because they sent an email with his picture. The installation was done with high quality and Felix was very professional. Nice guy! If your door is broken, call these guys.
- Dave Mcdevitt
Product:
Residential Technician: Felix Coriano
Victor, NY
Quite efficient and pleasant repair service
- Pat Bartholomew
,
Just finished having Mark install a new garage door opener. Mark was prompt, neat and a pleasure to talk with. Mark completed the job and thoroughly explained the functions of my new opener. He also gave me very helpful tips to keep my garage door operating smoothly and properly. Mark inspected the door and made a number of adjustments to insure I would have trouble-free operation for many years to come. I would recommend Mark to anyone having problems with their garage door. In Mark, Precision has an excellent technician. Thank you, Mark.
- Ralph Gagliano
Product:
Rochester, NY
Our garage door broke today and Precision Door gave us fast and great service. We would definitely recommend them. We were referred by our daughter who was very pleased with their work. Precision Door fixed her garage door when other companies wouldn't even come out to give her an estimate because the door was not a standard size.
- Ronald Johnston
Rochester, NY
Very Friendly, and Great Service!
- CMC
Product:
Fairport, NY
Ron called me to let me know that he was on his way to my house and would be there in about 20 minutes. He actually arrived 5 minutes early. I explained the problem and he went right to work. He said that he'd let me know when he'd solved the problem. Approximately 20 minutes later he explained the problem with my garage door opener and showed me what he'd done to correct the problem. He let me know that my opener was 20 years old so he left me information on a new garage opener. He explained that everything was fine but if I had problems in the future I might consider getting a new opener. HE WAS GREAT!
- Mildred Campbell
Bergen, NY
Felix came out to our home, and fixed our garage door. There was an issue with something getting wound up and causing the garage door to go up or down at an angle. About two months prior we had an independent contractor come out and fix the senors. He came from Greece (20 minutes away) Complained it was too far for him and over charged us. Not to get too emotional, but as we were moving my Father's (He passed 1/5/18) office into our garage was when we noticed the issue of the door coming down sideways. A week later my Father passed. All I wanted was to get it fixed ASAP, so it was one last thing my Mother had to worry about. We called this independent contractor who said he will be out in the next week. We waited a month for him to show up. I called him, he claimed we were too far, and he hurt his shoulder. A call would of been nice. I looked up Precision, and I thought with the amazing website, and customer service this was gonna be a lot of money. From the extremely simple phone call to set-up an appointment that took mere minutes, to getting someone out to our ("too far") house the very next morning, to Felix being amazing with his knowledge, friendliness, and understanding. He explained everything in terms I would understand, didn't comment on my still-in-pajama appearance, and he did an fantastic job. The price was a lot more reasonable, and I will only be using Precision for now on. I definitely would recommend this great company!!
- Jackie Iwasko
Victor, NY
Super friendly. Awesome job. I would recommend this business to anyone! I can’t thank them enough!
- Kate Weigert
Product:
Rochester, NY
Very happy, the Techs explained everything and gave us options. They did their job very efficiently and were very pleasant. It was a very cold day but they never lost their sense of humor.
- Diane Lewis
Product:
Fairport, NY
First class service technicians know there stuff. Always on time very polite
- Bill Synesael
Product:
Pittsford, NY
Quality of service, new door opener, and company representatives are all 5 Stars
- Gordon Booth
Rochester, NY
Why won't the garage door go up? Help, I can't get the car out of the garage! My husband noticed that there was a break in the spring. We called Precision and a repairman was at our home within 2 hours. He was very knowledgeable and completed the repair in no time at all. Great service from a professional who knew what he was doing. Very thankful.
- Kim Byers
Rochester, NY
We continue to be impressed with the outstanding service we receive from Precision. Twice in the past month we have called for service and have been extremely satisfied. This most recent time we needed a new garage door opener and Eric was our technician. He explained the various options available, then quickly and efficiently installed the opener. He then took the time to explain all the new controls and how to operate them, and made sure we were happy with everything before he left. We would be delighted to recommend Precision!
- Howard Brenner
Product:
Webster, NY
Drew/Precision was great. Actually called and arrived early. The garage door spring broke over the weekend and had service on Monday. We had been looking at replacing the garage door opener with WiFi capability and discussed options and costs and in less than 2 hours, both the spring and opener were replaced.
- Darren
Product:
Rochester, NY
I was very glad to be able to get someone to come to the house on a Sunday morning to replace my garage door opener - my door was stuck in the open position and my emergency release wasn't working! Eric arrived early, was helpful and very professional and answered all of my questions. He explained my options and worked efficiently to get it done so I could get on with my day.
- Dina
Product:
Rochester, NY
Just had Ron fix our broken door springs and lube the rollers. The door works so much better now. Ron was here at the time he stated and performed a quick repair. It was the reviews on his site that made me call Precision and they weren’t wrong. I’ll happily use Ron and his company again as well as recommend him to friends.
- David Smith
Rochester, NY
Drew is always on-time, friendly, courteous, professional, and explains the issues well. This was my second time using Drew as my repair guy. I’ll always call him for any garage door related issues. Thank you!
- Monika Kuwahara
Rochester, NY
5 Stars for Mark Sherman. Very efficient and courteous. I would highly recommend your company. Repair done - replace broken spring
- Eric Dillenbeck
Product:
Rochester, NY
Our new garage doors look great and were perfectly installed. I haven't seen such fine craftmanship in a long time.
- Michael Leibow
Product:
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
Mark did a great job on installation, communication and showing us pictures of the finished product!
- Sara Gebbie