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about Precision Garage Door
Precision Garage Door of Rochesterhas received 3148 reviews, averaging 4.96 Stars:
Webster, NY
Rochester, NY
Ron provided outstanding customer service to my garage door. Ron's repair exceeded my expectations! It was a pleasure doing business.
- Linda
Brockport, NY
Fabulous response to my questions and a wonderful young man who did the repair for us. Classy operation.
- LuAnne Cenci
Pittsford, NY
Sean Seelig communicated well, arrived when expected, brought the necessary equipment, worked diligently, and helped me understand the features of my new garage door motor. New one is clearly a major improvement over the old one. Thank you Sean. Andrew Rudmann
- Andrew Rudmann
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Residential Technician: Sean Seelig
Honeoye Falls, NY
I’ve had my new garage door opener for month now and I love it! It is so quiet, convenient and easy to use. Special thanks to Zik! He made sure I selected the correct product to meet my needs. Very personable and professional. I have already referred friends to Precision!
- Karen
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Residential Technician: Zikret Osmic
Fairport, NY
The consultants were nice and professional. They even locked up my broken garage door and tucked it back in to make it look semi normal until the replacement can take place. Would recommend. Thanks
- TIna Vannavon
Gainesville, NY
Our garage door was only going up part of the way and stopping are technician Sean knew exactly what it was to solve the problem and did a great job I wound’s recommend anyone else for the job. Thank you precision garage door service and Sean this will save my back!
- Terry Sykes
Rochester, NY
Nick came on time and efficiently diagnosed and corrected the problem. He was both friendly and professional.
- Theresa Mazzullo
Rochester, NY
The technician Felix did an outstanding job replacing the pulleys and rollers on the garage door. I would definitely recommend them for any garage door repair or replacement.
- David H
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We are so happy with the customer service, quality, communication and installation from Precision! Ron and Justin were great to work with! We will definitely work with this company again and recommend them.
- Amanda W
Rochester, NY
Sean was very courteous and knowledgeable. He solved our problem in short time.
- Richard Tuschong
Rochester, NY
I had a great experience with Precision Door service. Felix did an outstanding job and was very friendly.I highly recommend this company and Felix. Thank you Tom Ditucci
- Tom Ditucci
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Quickly done! Great service, technician was very nice!
- Brandy Witt
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Residential Technician: Sadmir Hamzic
Albion, NY
Salesman came out when he said he would. Took some measurements and sent me an estimate. Prompt and efficient.
- Rebecca Cross
Rochester, NY
We are SO pleased with our new garage door. It really is beautiful. Ron and Sean were both very professional and a pleasure to work with. The price for our new door was very reasonable. Thank you Precision Door Service. We will definitely recommend you to our friends and family.
- Jen Loch
Fairport, NY
Felix arrived at our house less than 24 hours after I called Precision Door. Felix was professional, courteous, and knowledgeable. He repaired our garage door quickly and it now operates perfectly and quietly. Thanks for the prompt and excellent service. Will use your services again if needed.
- Ray & Sandy Wunsch
Ontario, NY
Excellent service and installation by Zikret! He was personable and extremely knowledgeable to hang the door with quality precision! Guess that’s how you got your name!!! The new door is excellent quality. I’m very pleased with all aspects of this from Ron’s first visit, to talking with Mary on the phone and especially with Z! Thank you all for adding a really nice new update to my home!
- Barbara Catallo
Penfield, NY
I chose Precision Door Service due to past experiences. In fact I just recommended them to my son who needed a new garage door (installed on 9/23/24). Their service is outstanding and their pricing fair. My technician Z was superior. I have been recommending them for over 12 years when I had my garage door replaced. They are my go to garage door service.
- Richard Lembo
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Residential Technician: Zikret Osmic
Penfield, NY
Great timely and professional service. Came out within a day of our call and the part was installed, and we could use our garage door immediately. Thanks so much, Ron, and we will be glad to give your name and phone number to all our neighbors and friends.
- Maryl Molloy
Rochester, NY
Precision door installed my opener about 5 years ago. They are quick to respond to issues and questions. There was an issue with the original door opener installation that was quickly resolved. I have now decided to add the battery backup (which I would highly recommend). Since my power goes out often, the battery backup will keep me from having to reset the open and closed positions.
- Richard Giraulo
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Residential Technician: Sadmir Hamzic
Spencerport, NY
Nick was great and respectful.
- TJ Hoy
Conesus, NY
Zikret called me before arriving the morning of the service call and arrived on time. He clearly explained the repair options and completed the work efficiently. The door now opens smoothly and with little effort. Thanks Zikret!
- Maryanne Rudolph
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Residential Technician: Zikret Osmic
Rochester, NY
They were quick to respond to my issue. Very professional and helpful. I am pleased that I originally called them to install the garage door and opener. I would highly recommend them to anyone needing garage door service.
- Ann Hamblin
Rochester, NY
Z is amazing! Second time he was here and he is so genuine and respectful!
- Teresa Murray
Rochester, NY
Precision did a fantastic job servicing my garage doors and upgrading my rollers. Doors need some adjusting after 2 years and the did a great job!
- Rob Nottell
Middlesex, NY
I would like to give the Technician, Nick, TEN stars. He was very knowledgeable, kind and fixed my garage door the same day in about an hour! The $60 service call fee and $100 towards labor/servicing was very fair & reasonable. I am only giving Precision 4 stars b/c I was NOT thrilled with Precision's up-charge for parts. (I had researched the cost of all parts prior to calling Precision, hoping I could find an independent contractor/handy man to come & replace parts.) While it is swell that Precision trucks are loaded with parts to repair doors the same day as they estimate work, I don't think it is right to price parts (spring, cables, rollers, bearings) double (in some cases 3-4 times) what they actually cost individually---and I'm sure Precision gets a bulk discount on parts to keep their trucks filled, as well :/ Because of the cost, I would only recommend Precision to others if they cannot possibly find anyone else.
- Andrea Metcalf
Fairport, NY
Very personable young men. One of them even carried my groceries from my car to my kitchen. My garage door is working much better post repair.
- Margaret Malan
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Residential Technician: Phil Mormon
Rochester, NY
Great service!
- Mary Galasso
Rochester, NY
Sean S. was GREAT!! He was knowledgeable and efficient!!
- Jessica Quigley
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Residential Technician: Sean Seelig
Geneseo, NY
Your technician, Z was fantastic! He was pleasant, polite and very good at his job. He gave me three options for service, explaining the pros/cons and prices of each option. He explained everything as he repaired my door. If I need repairs in the future, I would welcome Z back
- Charles Barone
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Residential Technician: Zikret Osmic
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
Called and requested new seal on bottom of 16ft wide Wayne-Dalton garage door. Service call was made, knowing you didn’t carry Wayne-Dalton parts. I paid for the call but feel I was a victim of bait and switch! I will pass on my experience. On the plus side, the technician was polite, professional and probably just doing the job he was trained to do.
- Terry Burnett