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about Precision Garage Door
Precision Garage Door of Rochesterhas received 3148 reviews, averaging 4.96 Stars:
Rochester, NY
Rochester, NY
Ron arrived within the time frame we agreed upon and gave me his honest opinion. I thought i was going to have to repair or replace my door and he said it was fine the way it is. Your honesty speaks volumes to the type of person you are and about the way you run your business! Thank you!!!
- Ron Tronnes
Honeoye Falls, NY
Our garage door was installed by Precision several years ago, turning to them for service seemed logical. From our 1st call, they were polite and professional through the entire process. The technician communicated in advance of his arrival, was on time and worked quickly to replace the springs, one of which was broken. We will turn to Precision if the need arises in the future and highly recommend them.
- George Stooks
Canandaigua, NY
They were wonderful and got me same day service. Z was very helpful and informative. He gave me multiple estimates, and didn't try to sell me anything I didn't need. He completed the work in just over an hour! It was a great experience!
- Lauren Cuprill
Canandaigua, NY
Became aware at 8 AM the coil spring broke on my garage door. Used the chat feature in the web site and a tech was assigned for a 5 - 7 arrival. Tech arrived 3:50, had parts, and was done 4:30. Tech was knowledgeable and pleasant.
- William Walters
Product:
Residential Technician: Nick Dillman
Rochester, NY
Ron knew exactly how to fix our door and I enjoyed talking with him. Overall a pleasant experience.
- Joe Scanlon
Scottsville, NY
I’ve chosen Precision several times & always received excellent service. As today, I needed a new garage door opener. I was very pleased with the product but also the quality of the service Samir delivered. Cheryl Whiteman
- Cheryl Whiteman
North Chili, NY
We needed an emergency service, Ron came out right away and fixed our door. He was very professional and courteous, exceeded my expectations! We would definitely recommend Precision Garage Doors. Thank you, Ron!
- James Mistretta
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Our sensors needed replacing. The technician was polite and did a good job. While he was here, he inspected the garage door.
- Diane G
Rochester, NY
Tech was very quick and knowledgable and came on time.
- Steven Walther
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Residential Technician: Nick Dillman
Brighton, NY
I had an excellent experience with Ron. What I thought was a problem was not a problem at all! I did not need a new door or a new door opener. I appreciated his honesty, simple solution and generocity (he did not charge me for the visit.) It was a blessing. I have done buisness with Precision Garage Door in the past, and look forward to doing business with them again.
- Cynthia Ely
Fairport, NY
Service was superb. Highly recommend
- Jake Shealy
Fairport, NY
This is my 2nd time using them and they are phenomenal!! The owner made my service call himself, on a Sunday. Fixed my problem quickly and efficiently with no issues! If you are in need of a garage door repair I HIGHLY recommend Precision Garage Doors!!! I will call them every time!
- Joelle Cain
Rochester, NY
The experience with Precision was outstanding beginning with my first phone call to them where I received a friendly greeting and they were able to book an appointment for me within 24 hours. Ron, who was the technician called ahead to let me know when he would arrive. He arrived early and was able to diagnose the issue with our garage door quickly. The solution was completed in a timely fashion and Ron was friendly and professional, explaining the work needed and the features of the new garage door opener. I highly recommend Precision!
- Tony H.
Product:
Rochester, NY
Ron the owner came to secure my weather stripping. He was very professional and explained everything to me. My prior service was a brand-new garage door. Also was excellent. Definitely would recommend them!
- Helen Goeltz
Pittsford, NY
The service call from Ron was the highlight of my day. He quickly and expertly made adjustments so my garage door was working again, explained what he had done and the potential for future repair or replacement. He came a day earlier than scheduled so that I was without operation for less time than expected. He was super friendly and courteous. PRECISION DOOR SERVICE will always be my first call for any future garage door needs. I highly recommend them.
- Dave McNitt
Rochester, NY
The keypad would not work and technician replaced the battery which I had no idea it took one. He then proceeded to do a safety check and lubricate the track bearings. At no time did he reference my stupidity of the situation but was professional the entire time he spent here.
- Len Costello
Farmington, NY
There was extensive hail damage in our area, I put in a call and they were here within hours! Prompt courteous service!
- Kathy Stranford
Honeoye Falls, NY
Excellent Service! Ron is a good guy! Exceptional Pricing! Professional, Friendly, On Time! Thank you!
- Richard Dale
Albion, NY
Appointment for estimate of new garage door on a new build. Technician called to confirm the time of arrival and arrived as scheduled. Door installation was scheduled and confirmed via email. Looking forward to seeing it installed. We have used Precision before and were very pleased with the product and service.
- Mary Marsh
Irondequoit, NY
Excellent fast and courteous service. Online appointment ability on website made it easy to book our repair. Technician was on time, gave text updates when he would arrive. Inspected our situation and gave us a quote on the spot. Our main spring was repaired quickly. Highly recommend!
- Jeanne Allen
Fairport, NY
Excellent service
- William Dixon
Canandaigua, NY
Felix was outstanding. I will recommend you to others. Rick
- Rick Jack
Rochester, NY
Sean called to say he could work me in sooner than expected which was great. He was professional, knowledgeable, helpful and completed the repair successfully. He also inspected the doors and alerted me to what future repairs may be needed. Very satisfied.
- Jim Tobin
Rochester, NY
So very happy to have a competent, friendly worker who diagnosed several problems and fixed them! My appreciation to Sadmir Hamzic. I will not lose this contact. If Precision has more of these kind of staff than Sadmir, I predict a successful business. Thanks
- Carolyn Portanova
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Residential Technician: Sadmir Hamzic
Canandaigua, NY
The service was responsive and professional. The repair and replacement needs, and the operational requirements and benefits were explained and demonstrated in an understandable helpful manner.
- Greg Kurr
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Residential Technician: Nick Dillman
Webster, NY
The prompt attention to my problem, the professional attention to detail by the very competent technician, the sincerity of the receptionist to wanting to help me with my problem are the reasons why I would not hesitate to contact Precision Door next time I would need their services.
- Harold McAulliffe
Fairport, NY
As usual, Precision's service was excellent. We had same day service and the technician did a full service check and discovered we had a defective unit so replaced the parts and we were in business in no time at no charge since it was under warranty. Can't recommend this business enough. All of our interactions have been professional with excellent and friendly customer service. Thanks so much!
- Bill Walker
Rochester, NY
The service was excellent that I received from Phil Mormon, the technician that came to fix my garage door. He assessed the issues and took the time to go over each one with me. He answered all my questions and was very knowledgeable and honest on what my options were. 12 years ago when we needed a new garage door and our friend suggested Precision, we have been pleased with the couple of service calls where a technician was needed. Thank you for great service.
- Debbie Schulmerich
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Residential Technician: Phil Mormon
Spencerport, NY
Zikret was very helpful in explaining what my issues are and how they could be addressed, he gave me three quotes to consider and was very professional in his approach to help solve the problems. Thank you for coming before time promised. We will consider our options and get back to you. Thank you.
- Barton Pena
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
I'm sorry I forgot the name of the person who did the work on our garage door, but he was great. He kept me informed as he was doing the work; made worthwhile suggestions of some things I would never have thought about; and was very thorough and quick with the work he did. He left information about some possible new garage doors if that becomes a future issue, pointing out that the money to keep repairing this nearly 40 year old door might be better spent on a new one.
- Rod Bailey