Garage Door Repair in Rochester NY - Page 6

Doug Cauwels

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks for the help with my garage door opener, what a great customer experience. Your website was easy to use, and your messaging thru out the process was very helpful. Best wishes for a successful year.

James Cairns

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The trolley that runs along the rail part of my system broke after 25+ years. I was given a same-day appointment and Sean arrived even earlier, with advance notice. The age of my system meant replacing the whole opener, which Sean was able to handle on the spot in about an hour and a half. He offered two options, explained their features, got the one I picked up and running smoothly, and explained the new system and what he had replaced - all at a reasonable price. Highly recommended; I was very happy with my experience, and will use Precision for any future garage door needs.

Lex Sleeman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They have been my only go to for garage door repair. Easy to work with. Fast, and communication is excellent. The technician ( same each visit) is awesome and gets the job done! Thanks for another excellent job!

Damian Kumor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I really appreciated Sean's work, he laid out what he was going to do before doing it and quoted me the price for each thing even when I didn't ask for that. He was very quick to get the door fixed from an unusual issue of non-broken but weaker than expected springs. He also made sure to tell me there's a 3 year warranty on them and even left them for me as I requested.

Joanne Mabb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

excellent service right on time,

Robert Stock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you, Ron, for getting our garage door to work. Thank you also for the new key pad & all of the programming! My husband laughed at my excitement to having everything working! He asked if you liked the chandelier in the garage??!!! Ha ha! Thanks again! Phyllis Stock

Hector Valencia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service provided by Precision Service despite was a simple troubleshooting, Ron was prepared and amicable to deal with these minor issues. He was also responsible and arrived to my home on time.

Steve Petro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would like to thank and commend Ron from Precision Door for his service expertise. This Saturday AM I found my garage door spring broken and I called Precision Door Co. Ron arrived the same day and right on time. He immediately got to work and replaced my door spring and also provided a free inspection & maintenance work for the door mechanicals. The replacement service was reasonable and quick. I wanted you to know you can trust Ron and Precision Door for quick, quality customer service. Sincerely, S. Petro Spencerport, NY

LB Nanartowich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wow. Timely service, friendly, respectful technician who didnt tey to over sell me anything. Quick service. Problem solved! Will definitely recommend and use for any further issues. Exactly what I was hoping for!

Cheryl Galante

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This company came fast and we had a nice guy come out and solve our problems quickly and the price was good, will call again when needed.thanks so much

Mike Yaeger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the 3rd time that we have used Precision to handle our garage door needs. Our service tech Satko handled the replacement of our new door opener with professionalism and replaced the broken springs. This is the 3rd time we have used Precision and we have always been very pleased with their work! I would highly recommend using this company for any garage door needs!

Sarah Jacobs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door spring broke during the most recent snow storm. Not the best timing. I called and got an appointment for the following evening. I was so grateful to get a call that Ron was able to come earlier than expected. I got a quick quote and he got right to work. He had everything wrapped up in about 30 minutes! It was great to talk to him while he was working and I learned so much. Great service and good old fashioned business ethics. Thank you!!

Diane

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very courteous. Fixed my door quickly. Happy with the service.

Andrea Murray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician came right on time. He was extremely friendly and offered me solutions to what was wrong. Did not try to sell me anything that I didn't need and fixed the problem in record time

Joseph Girard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ron, the owner, came immediately to give me a quote. I found him to be very cordial and sociable. He was very helpful, with no push, for me to select the garage door. Recieved the quote and informitive information regarding the purchase by email within hours after he left. Order placed without problems. I highly recommend Precision.

Mary /James Ventrella

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for the quick response. The tech Z was wonderful. Z explained everything that needed to be done. Z was very kind and respectful of our property.

Mary W

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Phil did a great job. We really appreciated that he did not try to hard sell us. We would definitely use your services again.

Mary Ann Keegan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I highly recommend Precision Door Service. Sean S. was on time and worked through cold and snowy weather. He installed a new opener and and repaired the springs. When the work was completed he explained everything to me very thoroughly . Also, I had to call on a late Friday afternoon and I actually spoke to a person , and I wasn't on hold for hours !! Great service .

Donald Henderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased with service performed. Was done quickly and to my satisfaction. Also appreciated being shown potential future problems and what would be extra service calls if not taken care of know.

Bill Crocker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was on time, knew exactly what was wrong with the door motor, replaced it and explained the functions of the new system. Found him to be very knowledgeable and knew exactly what he was about to do.

Nicole Thomson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sadmir did an amazing job fixing our garage door. Precision always does an amazing job and we have used them for our garage needs the past 15 years. Would highly recommend this company!!

Anthony Prinzivalli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same opinion as the first time I used precision and z the tech

Justin Geist

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I purchased a new door from Precision in August 2020. Door tension spring broke on 1/5/2026. Very short life span if you ask me. Technician blamed the short life span on moisture because the track had rust on the bottom. I am not sure if I agree with that. Price was more than they quoted me on the phone and $30 more than another local company. When I mentioned this, he said "why am I here...you should have gone with them". (I should have in hindsight...I went with precision because it was only supposed to cost a little more than the other company and they were the company that initially installed my door). Technician added a baring that was not on the original quote on the phone which made the price higher than expected. He said he would take that off the price which I thought he meant that he would still replace it at no cost.... nope. He just didn't replace it. If it truly needed to be replaced, he should have conveyed that to me, and I would have paid the higher price. I printed out a coupon, but it was not excepted (I didn't realize there was more than one Precision garage company) - He could have easily taken off the $25 coupon from the correct website but I had no way to print it. Due to the short lifespan of the tension spring I think I will look elsewhere.

David Trost

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech arrived onsite before the time he was scheduled to come. He immediately found the problem and was able to fix it under the estimate originally quoted. The workmanship was first class, thank you .

Jan Westa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast, excellent service! Phil, the repair tech was professional, knowledgeable and fast. We're very pleased with the service today and the quality of the product, even after eleven years after the original install. Thanks Precision. JT Wesat

Christopher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Broken cable for my garage door needed to be replaced. I went online to find a high rated company and saw the many excellent reviews given to Precision Garage Door of Rochester. So glad that I chose them. The technician (Phil) arrived quickly and did an outstanding job. I was amazed at how fast he was able to get the door back up and running smoothly. He took the time to thoroughly answer all of my questions. I will definitely be calling Precision in the future for all of my garage door needs.

Fred Kopp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A great job by Precision on a replacement garage door opener unit. Their tech, Sadmir, was knowledgeable, fast and courteous.

Steve M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A little disappointed Did not get my garage door opener fixed. The chain broke, which stopped it from opening and closing. I was told that he wouldn't fix it because if it broke again, I would get mad at him. He gave me a quote for a new opener.

Todd Hartman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Molly in the office was exceptional, Ron showed up on time for the estimate. He made some suggestions that saved me money and gave me a very fair price to install the new garage door. Ron never tried to sell me anything more than exactly what I needed. Great company from start to finish. Well Done!!

Nancy Stephany

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The original door installation was performed by Precision 10 years ago, so I chose them for the repair. This is a very professional outfit and all prices were discussed prior to the repair. The tech was very professional and the repair was quick. Very happy with the service!