Garage Door Repair in Rochester NY - Page 56

Solana C.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eric was great, didn't take long didn't try give me what I didn't need. Right to the point made sure it safe and in running order. Great price! Thanks will definitely use in the future if needed or recommend.

Bill Crocker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I decided to go with Precision because of the great reviews I saw. They did not disappoint. Service was very quick! They came on a Sunday morning to fix my door. Eric did a GREAT job getting me up and going again. I would highly recommend Precision based on my experience.

Peter Zepetella

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your installer was very efficient and explained what the problem was and what the options were. He performed the work in a timely manner.

EC

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you so much Eric for the thorough service and going the "extra mile" for me. Not only did you do a repair for me but you have also helped me learn how to prevent further service calls. I appreciate such fabulous customer service-very impressed!

Kelwin Bush

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very good job, explained options to repair or replace without feeling pressured to buy and answered our questions, Also installed a keypad for us. When time to replace, will definitely call Precision.

Jaquelynn Digiovanni

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You're reading reviews because you need servicing or a new garage door? Look no further, you're in the right place if you desire fast, courteous service! My technician, Drew was amazing. He fixed my broken cable quickly and at a fair price. Very personable, had a great sense of humor and was amazing with my disabled daughter. I look to Precision for all my garage door needs, the only company I call. You won't be disappointed.

Georgia LoCicero

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased with Precision Door. Service was completed in a timely fashion. The technician was knowledgeable, competent, and friendly. He also instructed me as to how the mechanisms worked and what to be aware of in the future. I highly recommend this company.

Pat Hunt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Felix was prompt and very personable. He was able to fix our problem quickly and also lubricated all of our garage doors as well as nailing up some molding over one of the doors. All this for 54.00! Good DEAL !

Susan SN

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When the cable on our 50 yr. old garage door slipped off the drum and was frayed, I checked the internet for garage door installers, I was very impressed with Precision's website--a lot of good information including a bio & picture of all the technicians. And certainly many outstanding reviews from other customers. As soon as our technician Mark Sherman arrived at our home I knew I had chosen the right company. Mark is friendly, professional and explained the problem with our garage door and the options available; an expensive repair for an old door or a nice new door. A new door was the only way to go. Six days later Mark installed a beautiful new door. I'm amazed that in a few hours Mark could remove an old heavy door and install a new one! Thank you Precision! Thank you Mark!

Robert Sawyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job and the installer Eric is very professional and liked the Killer Bud the GSD.

Cassie Matalavage

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very friendly service!

Missy White

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called for a Sunday repair on a frayed cable that broke. Felix called to tell me what time he would be out- and arrived on time. He recommended replacing both cables (absolutely the right thing to do), and the rusted brackets- then noticed the fraying cable on companion door! Pricing was reasonable and the extra $30 for a weekend call was also incredibly reasonable and such a time saver! Really, truly a phenomenal experience- who thought you could say that about weekend garage door service! Thank you Felix, you’re the best, and I will only call Precision for repairs, and when I replace these!!!

Neal Wiesner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt and professional. Not only fixed the loose hanging post, but added an additional screw for added support. Checked everything over, made some minor adjustments and lubed the track wheels,

Ellen and Richard Rebban

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very satisfied with the service and rep , Dave from your company. He explained what needed to be done, and did it in record time, wasn't high pressure when we asked him questions about new door prices. We will definitely call Precision again.

Carol Favret

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mark was here at time promised and got right to work. Completed installation as promised and hauled away all trash generated. Excellent job by a quality person and company.

Judy Luckhurst

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My first experience with Precision was very good so I called when I needed repair work Dave was friendly and knowledgeable on my issue. The repair was done fast with same day service. I would call and or recommend again.

John Pulleyn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dave Ackley was my technician. Fast and reasonable price. It's an old, heavy wooden door with a lot gone wrong - broken pulley, rollers, safety cable, and we weren't sure it could be fixed (old parts no longer available). It's running well - better than before.

Terence Peck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mark did a quick and professional job under very hot and humid conditions. I couldn't be happier with the work. The price was much higher than expected and I will definitely recommend my Union members, family and friends go elsewhere for garage door service. I can't blame Mark for that so my 5 star review is entirely geared toward his work. He was excellent and Precision is lucky to have him.

Steven Drogan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Was here in a timely manner and got the job done quickly

Charles Danek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wonderful experience! Problem was correctly identified, new opener is excellent--works well, quiet, we are very pleased. Everything was explained clearly. We are very happy with the service and the product.

Ken Corby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Well done. He knows the door systems very well. Went right to the problem and fixed it. Then performed several maintenance items. This kind of service makes me feel good. Thanks

Karen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Have had maintenance performed by Precision Door previously so called them when I had a problem. The technician, Drew, quickly diagnosed the problem and proceeded to fix it. Service was excellent. I would not hesitate to recommend Precision Door to neighbors and friends in the future.

Robert Easley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Drew as in the past, solved our problem and explained how to deal with it if it happens again. Very satisfied with his service. He does you credit.

Steve Call

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I contacted Precision Garage Door Sercices because of the professional service, timely service and quality of superb workmanship they do. This is my second service call that Precision has completed for me and Mark Sherman who completed the work both times is a BIG reason why! Thank you Precision for awesome service!! Steve Call

Shirley Klumpp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am happy with the results

Mark Salas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

One of my ancient garage door springs (65 years old?) finally broke. Mark was prompt and friendly, quickly assessed the situation, and provided me with options and quotes. He had to work a little extra hard to integrate the new parts with my older system but he got it all together. The door opens and closes smoothly just as it did before. Thanks Mark!

Kathleen Gill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

As before, Ron was efficient and brings a warm and friendly attitude to the work. I also like the 24 hour answering line and the ability to schedule the service call. Thanks - I am a satisfied customer and would recommend Precision.

Marlana

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Marty was courteous and friendly. I contacted Precision Door to find out what was wrong with my Genie door opener and if it could be repaired. I was never told what was wrong with it or whether or not it could be repaired (I did later see a review that they don't install Genie products so I am still wondering if mine can be repaired)... Instead he tried to sell me a new door. Why? Because my door (which even he admitted is in great condition still) is old and heavy. When I said a new door was not happening he explained that he was recommending it because one of my springs was not in great condition and the other spring was doing all of the heavy lifting (a new door would be lighter and have a different spring system). When I asked point blank if the spring could just be replaced I found out it could but that they don't carry springs that large and it would have to be ordered. While he was figuring out a new estimate for me I started looking online for spring costs. Well, I was quite surprised when Marty's quote for springs was 3 times the retail price I found online. I understand businesses mark up the products they sell but 3 times the RETAIL price is a bit excessive. Your staff is friendly and I don't doubt that your company has good products and does good work. I do however wonder about your honesty and integrity. I value honesty and the way this visit was handled does not make me comfortable with your company.

Joe Korn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for you quick and on time precision service. The gentleman you sent was excellent and early too.

Michael Chamberlain

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I recently called this company for the first time. Service tech was professional, and took care of problem very well. Service call bill was right in line with competitors. I would use them again.