Garage Door Repair in Rochester NY - Page 56

Tammy Dostman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Came when they said they would come, made the repair that was needed, was pleasant and courteous, was reasonably priced. Will use Precision for all future repairs needed.

Amy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

great attention to detail. available on a saturday. person answered phone on a saturday to book apt too.

Richard Morrill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The original install was handled very well. However, the control unit was determined to be defective. The installer handled the problem very well and effectively, the new unit is now performing well.

Eileen Mcelwain

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ron was very professional , personable and helpful. It’s nice to know that your service dept. is accommodating. He made sure I was satisfied and that everything was in working order of which I was, so......thank you, Ron!

Alicia Alvarez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was extremely pleased with the service that I received today. I was able to get a very quick appointment despite being almost an hour away from Rochester. The technician that came out to our business was very friendly and professional and he immediately diagnosed the problem. Obviously, he was knowledgeable. Our door was fixed in 30 minutes. Also, he took the time to explain to me what he needed to do, why he needed to do it, and he clearly outlined all costs that would be involved before performing the service. I would highly recommend Precision Door.

Meredith Utman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eric was awesome! Knowledgeable, efficient, and very kind!

Vincent Ariola

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am a repeat customer of Percision. We originally called 10+ years ago for a broken spring. We called on a Saturday afternoon, and a tech arrived a short time later. At that time the tech quickly rectified our problem, by replacing a broken spring. He explained that we only had one spring, but a two spring system would be recommended due to the size of our door. The work was done quickly and at a fair price. Today, my daughter called me at work to say she heard a loud noise while the garage door was closing, and the door was stuck halfway down. I told her not to worry, I know a guy. When I arrived home, I found a broken spring and a broken cable. I looked up the number for Precision Door and called for after-hours service. Within minutes I received a phone call from a tech who told me he was on his way to my home. He arrived and looked over the job and gave me an exact quote. He had all the parts in stock, on his truck, and had the door operating in about an hour. Prompt, courteous, and very professional. Three words I would use to describe the individual who serviced my garage door, on both occasions ! I would recommend your company to anyone.

Michael Savka

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was a previous customer at a different house near Bushnell's Basin. At our new house, one of the overhead garage door springs broke and needed replaced. Drew was able to arrive early which was good and replaced the two springs and pulleys as well as reset the cables. The door now works great! I was also given the promotion "Buffalo Bills" discount! Thanks! 5 Stars!

Peejay J

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nice work on our garage door. Getting an appointment was easy also.

Eugene Diaz sr.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mark Sherman was the technician who came out. He evaluated what I needed and gave me exactly that. He did not try to sell me something I did not need. He was courteous, professional and efficient. I was very satisfied.

Solana C.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eric was great, didn't take long didn't try give me what I didn't need. Right to the point made sure it safe and in running order. Great price! Thanks will definitely use in the future if needed or recommend.

Bill Crocker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I decided to go with Precision because of the great reviews I saw. They did not disappoint. Service was very quick! They came on a Sunday morning to fix my door. Eric did a GREAT job getting me up and going again. I would highly recommend Precision based on my experience.

Peter Zepetella

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your installer was very efficient and explained what the problem was and what the options were. He performed the work in a timely manner.

EC

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you so much Eric for the thorough service and going the "extra mile" for me. Not only did you do a repair for me but you have also helped me learn how to prevent further service calls. I appreciate such fabulous customer service-very impressed!

Kelwin Bush

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very good job, explained options to repair or replace without feeling pressured to buy and answered our questions, Also installed a keypad for us. When time to replace, will definitely call Precision.

Jaquelynn Digiovanni

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You're reading reviews because you need servicing or a new garage door? Look no further, you're in the right place if you desire fast, courteous service! My technician, Drew was amazing. He fixed my broken cable quickly and at a fair price. Very personable, had a great sense of humor and was amazing with my disabled daughter. I look to Precision for all my garage door needs, the only company I call. You won't be disappointed.

Georgia LoCicero

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased with Precision Door. Service was completed in a timely fashion. The technician was knowledgeable, competent, and friendly. He also instructed me as to how the mechanisms worked and what to be aware of in the future. I highly recommend this company.

Pat Hunt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Felix was prompt and very personable. He was able to fix our problem quickly and also lubricated all of our garage doors as well as nailing up some molding over one of the doors. All this for 54.00! Good DEAL !

Susan SN

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When the cable on our 50 yr. old garage door slipped off the drum and was frayed, I checked the internet for garage door installers, I was very impressed with Precision's website--a lot of good information including a bio & picture of all the technicians. And certainly many outstanding reviews from other customers. As soon as our technician Mark Sherman arrived at our home I knew I had chosen the right company. Mark is friendly, professional and explained the problem with our garage door and the options available; an expensive repair for an old door or a nice new door. A new door was the only way to go. Six days later Mark installed a beautiful new door. I'm amazed that in a few hours Mark could remove an old heavy door and install a new one! Thank you Precision! Thank you Mark!

Robert Sawyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job and the installer Eric is very professional and liked the Killer Bud the GSD.

Cassie Matalavage

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very friendly service!

Missy White

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called for a Sunday repair on a frayed cable that broke. Felix called to tell me what time he would be out- and arrived on time. He recommended replacing both cables (absolutely the right thing to do), and the rusted brackets- then noticed the fraying cable on companion door! Pricing was reasonable and the extra $30 for a weekend call was also incredibly reasonable and such a time saver! Really, truly a phenomenal experience- who thought you could say that about weekend garage door service! Thank you Felix, you’re the best, and I will only call Precision for repairs, and when I replace these!!!

Neal Wiesner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt and professional. Not only fixed the loose hanging post, but added an additional screw for added support. Checked everything over, made some minor adjustments and lubed the track wheels,

Ellen and Richard Rebban

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very satisfied with the service and rep , Dave from your company. He explained what needed to be done, and did it in record time, wasn't high pressure when we asked him questions about new door prices. We will definitely call Precision again.

Carol Favret

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mark was here at time promised and got right to work. Completed installation as promised and hauled away all trash generated. Excellent job by a quality person and company.

Judy Luckhurst

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My first experience with Precision was very good so I called when I needed repair work Dave was friendly and knowledgeable on my issue. The repair was done fast with same day service. I would call and or recommend again.

John Pulleyn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dave Ackley was my technician. Fast and reasonable price. It's an old, heavy wooden door with a lot gone wrong - broken pulley, rollers, safety cable, and we weren't sure it could be fixed (old parts no longer available). It's running well - better than before.

Terence Peck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mark did a quick and professional job under very hot and humid conditions. I couldn't be happier with the work. The price was much higher than expected and I will definitely recommend my Union members, family and friends go elsewhere for garage door service. I can't blame Mark for that so my 5 star review is entirely geared toward his work. He was excellent and Precision is lucky to have him.

Steven Drogan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Was here in a timely manner and got the job done quickly

Charles Danek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wonderful experience! Problem was correctly identified, new opener is excellent--works well, quiet, we are very pleased. Everything was explained clearly. We are very happy with the service and the product.