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Read what people are saying
about Precision Garage Door

Precision Garage Door of Rochester
has received 3269 reviews, averaging 4.96 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 09/17/2016
Garage Door Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent and efficent service.Technician was very professional, went above and beyond . Highly recommend

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A Response from: Ron

Thank you for sending us your review!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark has serviced my garage door before and manages to keep the door working well. Many thanks Mark.

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A Response from: Mary

Thank you for sending us your review!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

my torque/spring bar fail with a broken spring. I call Precision door repair and today Drew Stewart came to my house and put in a new spring/torque system. An expert repair man that knows doors and very much a gentleman. I enjoy people who do no swear. Drew was that kind of man. I would give him a "5" on a scale of one to five. I would recommend Precision Door Company for all your garage door repairs.

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A Response from: Mary

Thank you for sending us your review!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent and pleasant.

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A Response from: Mary

Thank you for sending us your review!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick and easy scheduling. On time arrival with a call ahead. Options provided for repair and suggested replacing worn rollers but no pushing any add-on sales.

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A Response from: Mary

Thank you for sending us your review!

Ron Kull Service Provided:
Broken Garage Door Spring Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I expected I would need a brand new door. Drew reassured me that I had maybe a couple more years left. He was totally honest with me and repaired what needed to be done. I will let you know when I need a new door. Drew did a great job.......

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A Response from: Mary

Thank you for the great review for Drew! We appreciate you as our customer, thank you!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time and professional service. They stand behind their work.

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A Response from: Mary

Thank you very much for the great review for Felix!

Felix Coriano Service Provided:
Garage Door Repair

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Serviceman was neat, polite and knowledgeable.Made short work of job at hand.

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A Response from: Mary

Thank you very much for choosing our service and for sending in your review!

Ron Kull Service Provided:
Garage Door Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast excellent service at a reasonable price. Thank you.

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A Response from: Ron

Thank you for choosing our service and for sending us your review!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very happy with the service from my initial inquiry through the door installation and beyond. The responsiveness was terrific, as was the opportunity to have the door installed on a weekend. Mark did a great job installing the door and returning promptly to make a minor adjustment at my request. He was very professional and friendly. Would highly recommend Precision Door.

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A Response from: Mary

Thank you very much for sending us your detailed review! We appreciate you as our customer!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mark was excellent. We learned a lot about our lift master doors.

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A Response from: Ron

Thank you very much for your review!

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you for fitting me in your schedule for my door repair on the same day! The phone scheduler was friendly and courteous. I appreciated knowing the service visit charge upfront. The service person Felix provided excellent service and provided helpful recommendations for future.

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A Response from: Mary

Thank you for choosing our service , and for sending in your review for Felix! Great job done by Felix!

Felix Coriano Service Provided:
Garage Door Repair

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Trusted professionals come highly recommended. Technicians are very customer oriented. They answered all of my questions and did a phenomenal job on more than one occasion.

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A Response from: Mary

Thank you very much for sending us your review, and for continuing to choose our service! We really appreciate you as our customer!!

Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 08/31/2016
Garage Door Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had an issue with door 'bouncing'. Mark and friend (nice young man) lubed and adjusted the door. They were punctual and very nice. I've used Precision in the past and would most definitely recommend. Mary from the office was super too. :)

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A Response from: Mary

Thank you very much Sarah! We ALL appreciate your review, and thank you for continuing to choose our service!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you for the professional service. It is refreshing to deal with a great and knowledgeable technician. Gave me my options and was quick and efficient. Great employee. Thank you again Rick .. All Seasons Wine and Spirits

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A Response from: Mary

Thank you very much for the great review for Felix! We appreciate you as our customer, thanks for choosing our service!

Felix Coriano Service Provided:
Garage Door Repair

Product:
Springs

Residential Technician: Felix Coriano
1 2 3 4 5
Date: 08/27/2016
Garage Door Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dave called to arrive early and did so. Repairs were made quickly and efficiently. He was attentive and listened to what I, the customer, was looking for. He was professional and knowledgeable. Excellent work, couldn't be happier. Thank you Dave!

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A Response from: Mary

Thank you very much for sending us your review and for choosing our service! Great job by Dave!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time, friendly, honest, knew the facts, price was right, scheduled very quickly. The best.

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A Response from: Mary

Thank you very much for sending us your review, and for choosing our service!

Ron Kull Service Provided:
Install Garage Doors

Product:
Garage Doors

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called and made an appt to get prices on a new door.Ron was delayed but called to inform me when he would be there.Very friendly professional. Talked doors told him what my wife wanted and he worked it up on his tablet -very nice. The only merchant out of 3 that did that. Explained prices sent me an email with the pricing which was very clear. PRECISION WAS THE LOWEST PRICE OF THE THREE FOR THE SAME DOORS AND INSTALL!! VERY PLEASED - WILL BE CALLING YOU! Many thanks Larry

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A Response from: Mary

Thank you very much for the detailed review of your estimate! We really appreciate your comments and feedback. Thank you!

Ron Kull Service Provided:
Install Garage Doors

Product:
Garage Doors

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Flex arrived on time, had all the parts needed and had a very pleasant demeanor. Best of all the door worked when he was done.

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A Response from: Mary

Thank you very much for such a great review for Felix! We appreciate you as our customer!

Felix Coriano Service Provided:
Broken Garage Door Spring Repair

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The entire process was enjoyable with Precision! Ron came out for my estimate. Then on the day of installation for my new 17-ft garage door, Ron came out first thing in the morning to remove the old doors and hardware so the contractor could get to work turning my two doors into one. Then Drew came back to finish the job. They were both friendly, helpful, and knowledgable. I would absolutely, 100% recommend Precision to everyone I know.

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A Response from: Mary

Thank you very much for such an awesome review! Great job done by Drew!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dave did a awesome job of repairing my door. I may buy two new 8 ft doors! Mine are 22 yrs old.

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A Response from: Mary

Thank you for your review and for choosing our service!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would recommend this company to anyone - Ron was prompt, polite, personable and thoroughly explained the service he provided and I feel very reasonably priced. Thank you Precision Door Service!!

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A Response from: Mary

Thank you very much for your review! We appreciate you as our customer!

Ron Kull Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent in diagnosing and fixing the problem. Also, presented options for the repair or replacement of my garage door. Ron was excellent. I hope to call on Precision in the future.

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A Response from: Mary

Thank you very much for choosing our service, and for sending your review!

Ron Kull Service Provided:
Garage Door Opener Repair

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called Precision on a Saturday afternoon & had my garage door serviced by 8pm. Dave Ackley was prompt, kind & professional. Thank you!

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A Response from: Mary

Thank you very much for the review for Dave! Thank you for choosing our service!

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Absolutely professional, efficient, fairly priced, honest and friendly! My neighbor recommended Precision and I can see why! From the phone customer service representative to Dave, the door technician I felt secure in getting what I paid for. Thank you!

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A Response from: Mary

Awesome, thank you for that review for Dave! We really appreciate you as our customer, thank you!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We chose Precision because one of our friends had just had their garage door opener replaced by Precision and highly recommended them. we certainly understand why they raved about their service! Our technician was Ron. He was timely (actually a bit early which was great), friendly, and took the time to explain what the problems were that we were experiencing and what our options were to fix them. Ron was certainly not pushy...a pure professional! We appreciated the time he took to review the operating instructions of the new garage door opener we purchased...which by the way is wonderful - quiet, sleek and did I say quiet? In a nutshell....Ron was awesome! We'll be telling our friends to call Precision!!!

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A Response from: Mary

Thank you for choosing our service and for sending us your detailed review! We really appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Other Staff: Ron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

i was very pleased with the service i got from precision garage, the tech was very polite and explained what needed to be done very well, thx

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A Response from: Ron

Thank you for choosing our service and for sending us your review!

Felix Coriano Service Provided:
Garage Door Opener Repair

Residential Technician: Felix Coriano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The entire scenario of the initial call, Ron's visit for a quote, and Dave's installation for the new garage doors and opener -- all this was terrific, awesome, professional, and exceeding all expections. I cannot imagine using anyone else for garage door concerns. Dave was early, so instead of nursing any personal concerns via cell phone or otherwise, he simply volunteered to help me with the moving of the final items out of the way and out of the garage. What a great fellow! Then he methodically went on to install doors and opener all the while having a beyond A+ attitude plus clearly knowing completely what he was doing. Bottom line I want Dave to consider expanding his services to all elements of home repair & remodel, all automotive and boating repairs and fixes, plus maybe he could do some dentistry & medicine, etc., etc., that is -- this guy was fabulosooooooooooooo.... what an assest to the company-- he should clearly deserve extra entries into the company's monthly drawings for employee fishing retreats to the mountain lakes & of course the company's annual employee drawings for the south seas Bahamas trips!!!

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A Response from: Mary

Thank you for choosing our service and for sending us your awesome and detailed review! We all really appreciate the time you took to write you review for Dave! Great job done by Dave!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I really appreciate the 24-hour scheduling and weekend service availability. The technician arrived on time, gave me a thorough assessment with choices and completed the job in a timely and neat fashion.

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A Response from: Ron

Thank you for choosing our service and for sending us your review!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called to schedule an appointment for a cable repair on my garage door, and unexpectedly, received same-day service! I was quite happy with that! My installer was Dave, and he assessed the hardware and pointed out that all was old and should be replaced, especially with it being a heavy wooden garage door, and the frequency of it's use. I never felt suspicious that he was trying to up-sell, to make the visit more worth-while to the business - he just offered a common-sense evaluation, and I was sold on the spot! The work was exemplary, and the door works the best it's ever worked! I will definitely recommend the company to anyone that needs your service!

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A Response from: Ron

Thank you for choosing our service and for sending us your detailed review and comments! We really appreciate you as our customer!

Service Provided:
Garage Door Repair

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Precision Door Service
Office: (585) 223-8960
650 Mile Crossing Blvd.
Rochester, NY 14624