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about Precision Garage Door
Precision Garage Door of Rochesterhas received 3201 reviews, averaging 4.96 Stars:
Pittsford, NY
Thank you very much!
Fairport, NY
Fixed the garage door in 20 mins . First class job. Thanks Drew
- Gary Sillato
We appreciate you as our customer, thank you!
Product:
Rochester, NY
Mark was great. Very friendly and personable. He was very clear explaining our options and explaining what he was doing during the repair. I would highly recommend Precision Door Service.
- Jeffrey Macbay
Thank you very much for sending us your review!
Product:
North Chili, NY
Very pleased with service and techs explanation of services. Very patient, thank you!
- Donna Chichester
Thank you very much for your review!
Product:
Fairport, NY
Called at 8:45 and Drew arrived less than 2hrs later. We discussed options on repairing the broken spring and worn bearings. His honesty was truly refreshing. As for the actual repair, not only was it completed promptly, but it was very apparent Drew takes great pride in his work. We chatted a bit and I found him to be exceptionally amicable, professional, and a truly interesting person to talk with. I would not hesitate to request Drew service our garage door and would readily recommend him to anyone. His work ethic, honestly, and pride in his work are a rare, wonderful combination to experience these days.
- Dave Paris
Thank you so much for sending us your detailed review! Great job done by Drew!
Product:
Fairport, NY
I needed emergency service and your company has that feature. Service was great. I had Mark and he was trully a professional. I had springs replaced. I would give it a 5.
- Lillian Lograsso
Thank you very much for sending us your review!
Product:
Caledonia, NY
Technician responded quickly, understood the issues and was able to complete the repairs in a timely manner. Great customer service.
- Bryan Little
Thank you for taking the time to send us your comments, we appreciate it!!
Rochester, NY
Good service and everything explained thoroughly. Curtious repair technicians. I understand why service charges are done. However if repairs are made service fees should be waved. If I decided not to use the service then the service charge would be changed to customers. Overall good service. This is the second time we used you and would considered again.
- Daniel Rossignolo
Thank you very much for sending us your review, we appreciate you as our customer!
Product:
Arrived on time, extremely professional, completed work promptly and explained all options and pricing. Totally satisfied!!!
- Edward Brady
We appreciate you as our customer, thank you for sending your comments!
Fairport, NY
Drew Stewart installed a replacement garage door opener today. He was extremely prompt, efficient and very pleasant. He made sure that I operated the new equipment and was very helpful since I am in my late 80's. I would highly recommend him and the service was definitely five star.
- June Stornelli
Thank you so very much, we really appreciate you as our customer! Great job done by Drew!
Product:
My first time using Precision and from now on they will be the only company I call for any garage door issues. My service tech Dave was very professional and did a great job. I am very impressed with the whole team! Thank you!
- Douglas Morgan
Thank you so much for choosing our service, and replying with your review!!
Kendall, NY
Both of your technicians were polite and did there job well. They explained what had gone wrong and what would help keep our door working better and we had them replaced the rollers. Also I asked them about a garage door opener and they gave me advice and price of each kind. Again, they seemed to like their job and working with people.
- Paul Balcerzack
We really appreciate you as our customer, thank you for choosing our service!
Fairport, NY
On the sixth snowiest day of all time in this county, Precision got to our house for a busted spring on the garage. When the tech arrived, he got a call from the office saying they were going to close for the day due to weather, and, they should have closed, it was terrible out there. The technician stayed and fixed the garage before leaving. He is our HERO
- Kelley Fahy
Thank you so much for sending us your review! We really appreciate you as our customer. GREAT job done by Mark!
Rochester, NY
Felix did a great job and communicated everything to me. I would highly recommend him.
- Mike Morone
Thank you very much! Great job by Felix.
Webster, NY
My house was built over 50 years ago with two Overhead Door garage door openers. They performed very well over the years. I have been very satisfied with the product. Mark did a great job repairing the broken spring today. He deserves a raise.
- Roy Dewitte
Thank you very much for sending us your comments, we appreciate it!!
Webster, NY
Five stars. Garage door repair. Mark Sherman was great-professional, helpful, and experienced.
- Rosalie Angie
Thank you for sending us your review!
Pittsford, NY
Your service representative was terrific, really. I would recommend your company without hesitation. Thank you for a excellent job!
- George Morrison
Thank you very much for choosing our service, we really appreciate it!!
Product:
Scottsville, NY
Showed up on time. Explained the issues. Quick, courteous, & professional
- Denis Branton
We appreciate you choosing our service, thank you!
Penfield, NY
Five Stars Ron was very knowledgeable, friendly and courteous. He was very willing to answer all my questions during the repairs performed on our garage door. We are very pleased with his work and would recommend Precision and Ron to anyone needing garage door services. Thank you for the great and prompt service.
- Don Froehler
Thank you so much for taking the time to send us your review!
Fairport, NY
I had an emergency garage door issue...and Ron was at my house within an hour of my call. He was extremely knowledgeable and helpful in explaining why I needed to replace the door and opener. The next morning the team showed up on time, were done well before the quoted time, and were a pleasure to deal with. The entire experience exceeded my expectations!
- Kathie Nelkin
Thank you very much, we appreciate you as our customer!
Rochester, NY
I reported that my gargae door opened by it self and was making a noise with in 45 minutes of placing the call the gentleman was here diagnoised the problem and replaced the door opener, everything was done from the inital call to a finish product. Thank you so much. I would highly recommend you to anyone that needed help with their garage d oor. 5 stars in my book is underrated I would give you and your coman y a 10 Joanne Mabb
- Joanne Mabb
Thank you so very much for your detailed review! We really appreciate it!
Brockport, NY
Technician very quickly diagnosed all of the problems with my garage door and completed all repairs on the spot (spring, cables, rollers) plus lubricated other moving parts. All this on a Sunday!
- David Garrison
We appreciate your review, thank you!
Rochester, NY
David Mackay and Dave Ackley were very professional and knowledgeable. They replaced the 20 year old door opener and 40 year old rollers, then added security cables for the springs, all in about an hour. They left the area cleaner than they found it. Their instructions and explanations were clear and concise. I recommend these two gentlemen and Precision Door Service without reservation.
- Bruce Hook
Thank you very much for sending us your comments! We appreciate you as our customer!
Product:
Churchville, NY
excellent service
- Robert
Thank you for sending us your review!
Product:
Rochester, NY
Fast, efficient, friendly service!
- Carol
Thank you very much!
Rochester, NY
Service was prompt and efficient. He was very personable and helpful.
- John Osullivan
Thank you very much for sending us your review! Great job by Mark!
Webster, NY
Mark was very punctual, professional, and explained exactly what needed to be repaired. The work was done quickly and efficiently.
- Danielle Durkish
We appreciate you as our customer, thank you very much!
Victor, NY
Have used Precision twice in last month (separate incidents) and they are FANTASTIC! Prompt, professional, reasonably priced.
- Mike Riley
Thank you so much for sending us your review, and for choosing our service!!
Rochester, NY
I called to have a faulty door opener repaired & service tech suggested I save my money for a new opener. Several months later I received new door, new opener w/key pad. Haven't been trapped in the garage since. Such a great investment; several years later I called to have a new door, new opener and key pad installed at my moms home. Would absolutely recommend your service because you truly wear the name precision well. Thank you!!
- Tatanisha Fowler
Thank you so much for continuing to choose our service! We really appreciate you as our customer!!
Service Provided:
Product:
Residential Technician: Felix Coriano
Pittsford, NY
The tech showed up 40 minutes early which was excellent and freed up our day. He was quick and efficient in assessing the issue. He didn't fabricate a problem in order to make a sale. He was honest and forthcoming in his assessment and actually saved us money by fixing the door. We will need to replace it eventually due to existing problem but we were spared a large expense for now. I would recommend this company without hesitation.
- Steven Grodensky
Thank you for taking the time to send us your review!
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
Great follow-up from website. Ron was on time and very helpful.
- David Mezzoprete