From Rochester Homeowners
Garage Door Repair in Rochester NY - Page 69
Precision Garage Door
Same-day garage door repair in Rochester NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.
Serving Rochester
Proudly serving the Rochester NY community with same day service.
Local Garage Door Repair in Rochester NY
Precision Garage Door of Rochester NY provides same-day garage door repair in Rochester Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.
Rochester NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.
The reviews below are from customers who have used Precision Garage Door for service in and around Rochester Area and reflect their experiences with our technicians, repairs, and customer service.
Same Day Service
We fix it fast, often the same day
Upfront Pricing
Honest, flat-rate pricing with no surprises
Local & Trusted
Proudly serving local communities
What Customers are Saying
Precision Garage Door of Rochester is viewed very positively across a broad service area, with customers consistently praising fast response, professional technicians, clear communication, honest recommendations, and reliable repairs. Reviewers frequently mention same-day or next-day help, thorough explanations of problems and options, courteous service, clean workmanship, and fair pricing/value. Many customers also note repeat positive experiences and say they would confidently use or recommend the company again.
What Customers in Your Area Mention Most
Recent Reviews from Rochester
Terry Renner
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We were extremely satisfied with the service. Ron himself came out and notified us that the broken spring should have been replaced at the last service call. He replaced it promptly and waived the charge, We will always call Precision for any future service or new purchase needs. Their service is outstanding.
Other Staff: Ron Kull
Service: Broken Garage Door Spring Repair
Tracy Saville
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service from the entire team. They were very patient in my decision process and the professionalism from those in the office, sales, and installation was top notch. 10 out of 10 service. Thank you. The for looks amazing!
Service: Install Garage Doors
Product: Garage Doors
Jeff Goppert
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Ron originally installed our new garage door about 5 years ago. We were very happy with Precision then. July 3rd around 7PM we were sitting in the backyard enjoying the evening when we heard a thud come from the garage. Upon inspection, we found one side of the garage door was off the ground and the other side touching the ground. Unable to make it open, we called the 24 hour emergency line. Our car was stuck in the garage. We were told that someone would be out between 8AM and 10AM on July 4th. At 8:10 Ron arrived, I could literally hear him singing as he walked up to the house. Ron reported that the cables were were rusted and busted and needed to be replaced. The work was done in less than 20 minutes. He stopped to chat and asked for our email, we assumed that he would send us the bill. He stated that he was giving us a holiday discount, and we thought he was joking, expecting to get hit with an extra charge. When the bill arrived it was discounted by 100%!!! Now there's a guy who knows how to take care of his customers!!! Amazed and grateful that we even got service on July 4th and with a "holiday discount" to boot. Ron has earned our loyalty for life.
Other Staff: Ron Kull
Service: Garage Door Repair
John Garrett
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Mark and Eric were prompt, efficient, courteous and professional. What more could you ask for? I am a very satisfied customer. I'd be pleased to recommend these guys to anyone. John
Service: Install Garage Doors
Howard Sammann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We chose Precision Door Service to repair / replace garage door because we have been pleased with the service done by Precision personnel in the past. We would rate Dave Ackley's work as 5 stars because of his commitment to doing quality work and his professionalism.
Service: Install Garage Doors
Product: Garage Doors
Carol Zimmerman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I highly recommend Precision Door for any garage door repairs and/or installations. The seal on our garage door came completely off. When I chatted online with them, they were excellent. When Drew, our tech, came out, he had all of the information he needed within 15 minutes. Gave us a quote, went to get the parts, and was done within an hour of his second visit. I will refer them to all my friends!
Service: Garage Door Repair
Matt
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Had a new garage door installed. Very pleased with the service and the craftsmanship of mark, the technician that did the install.
Service: Install Garage Doors
Product: Garage Doors
Edward Lewis
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Mark S quickly diagnosed and carefully explained the problem, options for repair, and expectations. Quickly repaired for what we thought was a reasonable price, but since we only use Precision, we didn't even consider another quotation.
Service: Garage Door Repair
Product: Springs
Bogdan Mscichowski
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Promt courteus service
Peter Jones
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Mark Sherman did a great job installing a new Garage door and replacing a bad panel on an old one
Service: Install Garage Doors
Product: Garage Doors
Cheryl Hornig
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Eric came to our house at the correct time, diagnosed our issues and clearly told us what needed to be done. After agreeing to the work, he went above and beyond what he had committed to do. Highly recommend! Thank you Eric!
Service: Garage Door Repair
Product: Rollers
R.K.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Exceptionally good service, at a good price! Thanks to Ron for moving us up on his schedule when he had a cancellation. Highly recommended.
Other Staff: Ron Kull
Service: Broken Garage Door Spring Repair
Monica Gebell
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Just as we were wrapping up our Sunday evening, I went to put the garage door down, went in the house, and we all heard an enormous, scary, CRUNCH: the door had come off the tracks and was hanging precariously. We didn't want to leave it that way all night, and called Precision to see if they could come out. Not only were they there within the hour, but explained what the issues were and helped us to understand that we'd be needing to replace the door within the year--and we could definitely see why. Great service, reasonable price, and friendly!
Service: Garage Door Repair
Jason Baldwin
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The Tec who responded to our call came to our house promptly at the beginning of our service call window. The Tec was friendly and quickly fixed our issue with the sensor.
Service: Garage Door Opener Repair
Marcia Fries
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent, professional and fast service!
Service: Garage Door Repair
Product: Springs
Ann Roller
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Ron, I was impressed from the start. You personally came out to give me an estimate and took the time to get to know me a little bit. When the first tech came out to replace the barn door, he called ahead of time and arrive to the minute of the appointment. He was professional, friendly, and knowledgeable. He did a fantastic job! Then a month later we had our house garage doors replaced and this tech also called ahead of time to say he was on his way and arrived exactly at the scheduled time. He also was very professional, personable and knowledgeable. He did a fantastic job, cleaned up and left within 3 hours start to finish on two garage doors. I am VERY impressed and would recommend your business to anyone. Excellent Service from start to finish!!! p.s. your assistants who take phone calls were all very nice!
Service: Install Garage Doors
Product: Garage Doors
Susan & doug Angevine
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Prompt service both in first estimate, replies, and in actual installation--all very professional.
Service: Install Garage Doors
Product: Garage Doors
James Cronkwright
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
These guys are awesome. Honest, reliable and great service.
Ron Sawtelle
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
5 Star Service! Thanks So Much Ron!
Other Staff: Ron Kull
Service: Garage Door Opener Repair
Robert Murray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Went right to the problem and fixed it with an adjustment. He also made it so the problem could not recur, and made sure everything else was operating properly. I feel like I got a bargain.
Residential Technician: Felix Coriano
Service: Garage Door Repair
Brad Parker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great work and outstanding customer service!!
Cheryl B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
They know their business and get the job done.
Service: Garage Door Opener Repair
Janice Giardino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Ron was very professional. He explained everything throughly and we feel very confident in his work. We would recommend using this company to friends and family.
Service: Garage Door Repair
Steven Mazza
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was quite pleased with the response time, and quality of the repair. Bruce knew exactly what the problem was, and corrected it. He also checked the alignment of the door. He was curteous and neat. Thank you, very satisfied.
Service: Broken Garage Door Spring Repair
Product: Springs
Suzanne Phillips
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Eric came to check out my garage door opener since I was having periodic problems with it closing. He discovered the problem...sensitive eye sensors that had a few cobwebs and while he was here he tightened some screws, oiled the system and installed a short rope that will make it easier for me if I ever have to disengage the door from the opener. Eric is very professional, courteous, cheerful and a great asset to Precision. ...and did I forget to mention, he is a great dog lover!!! :-)
Service: Garage Door Opener Repair
David Lum
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great professional service. Knowledgeable service personnel. Prices seem somewhat high. Recommended.
Service: Broken Garage Door Spring Repair
Product: Springs
Jeffrey Bower
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service. Very pleased at how efficiently they schedule and handle repairs.
James Carra
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Five Star service! Dave Ackley did a great job in installing our new garage door. I relied on his recommendations and couldn't be more pleased. I would certainly have Dave do any service on my door and opener when needed. You are blessed to have Dave on your staff! Thanks Dave!
Service: Install Garage Doors
Product: Garage Doors
Donald Sinkbeiner
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Mark Sherman arrived at specified time ,assessed the situation, and solved the problem swiftly. He explained fully his actions, and how to avoid future problems. He is a credit to your organization.
Service: Garage Door Opener Repair
Sheila Devanny
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The service was excellent! He called ahead of time to let me know when he would be arriving. Within seconds,he had diagnosed what was wrong with my garage door opener!! Finished up the service with oiling everything and demonstrated that things were working well!!So friendly and courteous. I highly recommend this company!
Residential Technician: Felix Coriano
Service: Garage Door Opener Repair
