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about Precision Garage Door
Precision Garage Door of Rochesterhas received 3216 reviews, averaging 4.96 Stars:
Rochester, NY
Thank you for choosing our service!
Penfield, NY
I'm writing this review more than 5 months after the service call because most people are usually satisfied immediately after service is performed, but I wanted to be able to report that my garage door is still operating perfectly and smoothly several months later. Mark came promptly per the scheduled appointment time when I had a garage door that couldn't even be operated manually and was falling (dangerous!) from the top. The opener had completely failed and needed to be replaced and the condition of other parts like bearings and rollers were not good either. So it was a "big job" but I appreciated Mark explaining the problem, the solution(s) and my options. I like asking questions and watching the work during any type of service call as I always learn something new and Mark explained everything to my satisfaction, and he also told me what I could do to keep everything in good working order. It was a very cold February morning but he did everything cheerfully and was very professional, and cleaned up afterwards. I was on that day and still am a satisfied customer today.
- Catherine Mori
Thank you very much for your very detailed review! We appreciate that you took some time to make sure everything still worked good a few months out, great idea! Great job done by Mark!
Product:
Rochester, NY
Mark was very professional and friendly at the same time. He explained my options for replacing the springs and hardware on my garage door. I made my choice and Mark began working. He replaced both springs and all hardware then checked on my second garage door, all within an hour. He cleaned up his work area, I paid the bill and he was on his way. I highly recommend Precision for all your garage door needs!
- Kim Begandy
Thank you very much for choosing our service, and sending us your detailed review! We really appreciate you as our customer! Great job Mark.
Rochester, NY
Mark was great
- Deborah Hammert
Thank you for choosing our service! Great job Mark!
Product:
Rochester, NY
Mark Sherman was great. You should be proud to have him on your staff.
- Debby Abrahams
Thank you very much for sending your review! We really appreciate you as our customer!
Canandaigua, NY
Outstanding performance!! Garage door broke (badly) on Friday night (my fault). Called Saturday am and got Holly in call center. She asked the right questions and answered mine, resulting in an appointment for Sunday. It was extremely helpful to go online and read bios of technicians and to read people's comments, all of which were helpful and positive. Josh arrived on time and went immediately to work, diagnosed the problem and fixed it, all in about 45 minutes. I thought the damage might mean a whole new door, but not so. Josh did recommend new rollers, and installed them, too. Significantly reduced the noise and likely extending the life of the door. All costs were explained ahead of time, and were quite a bit less than I was expecting, particularly on a Sunday. Josh also explained options for a new door if we wanted to upgrade in the future. I asked for this information, and was not pressured in any was by Josh. He was very professional and friendly. The whole process exceeded my expectations. I will definitely recommend Precision and if I upgrade the door will call them to do it.
- Will Kuchta
Thank you very much for your detailed review! Great job done by Josh!
Pittsford, NY
Very professional and efficient. Garage door works better than ever! Thank you!
- Jill Pink
Thanks you very much for choosing our service! Great job Mark!
Product:
Mount Morris, NY
I searched the Internet to find a garage door repair business in my area. I read the great reviews for Percision Garage Door and gave them a call. Their customer service was very courteous and scheduled the repair within a few days. Ronnie came and fixed my old overhead garage door so that it now glides effortlessly. I highly recommend their professional service.
- Joan Cottone
Thank you very much for your review! We thank you for choosing our service!
Rochester, NY
Josh was very professional and took the time to explain all that was offered and how to maintain the door and operation of locking mechanism. The finished installation makes the property look so much better. The door works smoothly and not nearly as heavy as previous door....well worth the investment. Josh kept work area clean and he was very organized. Door went up quickly. Will recommend this company to others
- Will Wells
Thank you very much for sending us your detailed review! We really appreciate you as our customer. Great job done by Josh!
Product:
Spencerport, NY
I would, and will recommend Precision to anybody with garage a door issues .The service tech. was fantastic . on time, polite, courteous,and explained the problem and repair .very satisfied .
- Danna Magar
Thank you very much for choosing our service! We really appreciate you as our customer!
Rochester, NY
I had a great experience with Precision Garage Door 7 years ago when I owned my fist home. I said that if I ever needed a new garage door again I would not hesitate to call them. Well I just had a new door at my 2nd home installed last week and once again the service was great!
- Lisa Giordano
Thank you very much for choosing our service again! We really appreciate your loyalty as our customer. Great job done by Mark!
Rochester, NY
Very satisfied with the service. I was prepared to pay for a new garage door and received good information on the various grades and prices available. After evaluating my current door, he suggested possible repairs and replacement parts that would work for me. I ended up replacing springs, cables, and sheaves. The technician was on-time, he called first, and the service was quick and thorough.
- Robert Dwyer
Thank you very much for choosing our service, we really appreciate you as our customer!
Rochester, NY
The Tech did a great job and explained how I should take care of my door which I appreciated. I am not sure but I think his name was Mark Sherman.
- Michael Cappette
Thank you very much! We really appreciate you as our customer!
Pittsford, NY
This company has done two garage door replacements and springs and rollers for us. They are very professional and I recommend them to anyone needing quality service. Mark did a great job, thanks.
- Mark Scatterday
Thank you very much! Great job Mark!
Product:
Rochester, NY
Ronnie: Iâ??m sorry for the delay in responding to you, but I have been traveling recently and things have finally settled down. Felix Coriano came to fix my garage door on Saturday, June 1. Felix was professional, courteous and an excellent worker. I did not hesitate to let him into my home. When it turned out that my garage door was not actually broken, Felix stayed to review all of the moving parts and then oiled (if that is the correct term) the door so that it is so quiet. In addition, Felix noticed that the support pieces were not correct, and he took the time and trouble to re-attach them. Best of all, Felix scampered up on a ladder and replaced the light bulb at the top of the garage that had been blown out for months. I never would have been able to reach it on my own. To say I was delighted with the service is an understatement. Thanks again!
- Mary Paul
Thank you very much for sending us your detailed review! Great job done by Felix!
Victor, NY
Very happy with the service i received. Friendly professional and quick
- Jeanne Minehan
Thank you very much for choosing our service, we really appreciate you as our customer!
Rochester, NY
Josh was great on installing our new overhead door. Gave tips on keeping it new and what to do to keep it working like new. Everyone we talked to was very professional. I would recommend Precision to anyone that needs any type of overhead door work.
- Jim Reinhardt
Thank you very much for your review, we really appreciate it! Great job done by Josh!
Product:
Rochester, NY
Technician was fast, courteous and did the job well. Made the adjustments to the motion sensors and did general maintenance. Would recommend Precision to others.
- Maria Marsiglia
Thank you very much for your review! Great job done by Felix!
Henrietta, NY
Fast service, reasonably priced, and above and beyond as far as customer service. Highly recommend.
- Linda Broberg
Thank you very much for choosing our service! We really appreciate you as our customer!
Webster, NY
Purchased new garage doors and new belt drive door opener. Doors are beautiful and I can't believe how quiet the opener is, I almost can't hear it working! Mark did a great job, stayed very professional and pleasant despite working in heat that was probably over 90 degrees. He was very concerned to do a quality installation, which I appreciate. I chose Precision because of all the great reviews, and their website let me "see" my choices and put together a look I knew would be perfect. I would recommend them, and have already done so to friends.
- Dianne Kassmann
Thank you very much for choosing our service and sending us your detailed review! Great job done by Mark!
Product:
Churchville, NY
Called on a holiday, I was surprised to talk to a person, very nice woman. Technician was out in two days, my wife said that he was polite and explained the problem and took care of it. Great service all around and I will use them again and I will tell my friends about them.
- Mark Majewski
Thank you very much for choosing our service, we really appreciate you as our customer! Great job Mark!
Fairport, NY
I had the $49.95 tuneup. Ron was very thorough explaining what to look for.
- Mike Ryan
Thank you for sending us your review! We appreciate you as our customer!
Penfield, NY
The technician was very courteous and came in time and also fixed the problem quickly. I am very satisfied with your service. Debabrata Bhattacharjee
- Gauri Bhattacharjee
Thank you very much for choosing our service! Great job Mark!
Product:
Fairport, NY
The technician installed my new garage door professionally and was very informative. The new door looks great and has beautified my home.
- Elizabeth Tyson
Thank you very much for your review! Great job done by Mark!
Rochester, NY
Mark was prompt, courteous, knowledgeable and thorough. The prices were a little steep, but its working again without problems.
- John Dehority
Thank you for sending us your review, we appreciate you as our customer!
Product:
Rochester, NY
Mark was very professional and knowledgeable. I was very impressed with the service, the product and the speed with which my job was scheduled. I will recommend Precision to my friends and will certainly call upon them in the future if the need arises. Thanks!
- Philip Case
Thank you very much for choosing our service! Great job done by Mark!
Product:
Bloomfield, NY
Quote process was easy, tech arrived promptly and finished the install quickly. No hassle, good price overall excellent!
- Kevin Webb
Thank you for sending us your review, we really appreciate you as our customer!
Product:
East Rochester, NY
New sensors for both doors, travel adjustment, lube rollers, extra feature programed into zappers that I did not know I had. Very satisfied. Picked you because of your location (ER)
- Richard Terboss
Thank you very much! We really appreciate you as our customer!
Brockport, NY
This is bad but I forget the name of the tech - Mark - maybe. He was very professional and did a very good job with the springs plus some other items that were worn out. I would highly recommend him.
- Herb Dilcher
Thank you for choosing our service & sending us your review!
Honeoye Falls, NY
I found you in the yellow pages. The work was great. My garage door works quieter than ever. Replaced: Springs, rollers, and bearings. Thanks
- Bill Ognibene
Thank you very much, we really appreciate you as our customer! Great job Mark!
Product:
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
excellent service
- Anthony Martelli