5.0 1 2 3 4 5 3,528 Reviews

From Rochester Homeowners

Garage Door Repair in Rochester NY - Page 87

Precision Garage Door

Same-day garage door repair in Rochester NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rochester

Serving Rochester

Proudly serving the Rochester NY community with same day service.

Service truck

Local Garage Door Repair in Rochester NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Rochester Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rochester NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rochester Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Rochester

Serving Rochester

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is viewed very positively across a broad service area, with customers consistently praising fast response, professional technicians, clear communication, honest recommendations, and reliable repairs. Reviewers frequently mention same-day or next-day help, thorough explanations of problems and options, courteous service, clean workmanship, and fair pricing/value. Many customers also note repeat positive experiences and say they would confidently use or recommend the company again.

What Customers in Your Area Mention Most

Responsiveness (304) Customers repeatedly praise how quickly Precision responds, often mentioning same-day or next-day service, quick callbacks, and fast arrival when they need help. Professionalism (286) Reviewers consistently describe the team as professional, courteous, respectful, and well mannered throughout the service visit. Communication (244) Customers value the clear communication from booking through completion, including arrival updates, call-ahead notices, text messages, and thorough explanations of the work. Expertise (211) Reviewers frequently note that technicians are knowledgeable, experienced, and able to diagnose issues quickly while explaining the repair process clearly. Speed (198) Many reviews highlight quick repairs and efficient service, with technicians often finishing the job in a short time and getting doors working again promptly. Trustworthiness (176) Customers regularly mention honesty, straightforward recommendations, and no-pressure guidance, including situations where the company advised against unnecessary replacements. Friendliness (168) Technicians and office staff are often described as friendly, personable, pleasant, and easy to talk to, which helps create a positive customer experience. Value (142) Reviewers often describe the service as fairly priced, reasonably priced, or a good value for the quality of work and responsiveness provided. Workmanship (133) Customers praise the quality of the repairs and installations, saying the work is thorough, clean, careful, and leaves doors operating smoothly and reliably.

Recent Reviews from Rochester

Ray Teng

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 03/27/2015

the service was on time, quick (about 45mins max) and very little fuss...he showed me what he did and that was it.... I was expecting a cost of $300, it came in at about $350....

Response from Mary Business Owner

Thank you, we appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Product: Springs

Angela Visconte

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/24/2015

Five stars plus!!! It is rare these days to find a reliable, reputable, and truly honest repair service . It is my opinion that I find all of this with my two experiences with your company & Ron. From the courteous live person that answers your call to the confirmation email & pictures of the tech I can expect to see at my door. Applause , applause , I will refer you on my FB page as well as to my colleagues at work.

Response from Ron Business Owner

Thank you very much Angela for being our loyal customer, we really do appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Springs

Kathy Masters

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/23/2015

Friendly, timely service. Our service tech was able to fix our door and extend its life. I will definitely call them when it's time to replace.

Response from Mary Business Owner

Thank you very much for being our customer, we really appreciate it! Great job by Mark!

Service: Garage Door Repair

Product: Rollers

Kathy Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 03/22/2015

I was able to get in touch with someone"live" right away on the weekend. It was a call-center, but they forwarded my message right away. Other companies just had an answering "machine". That was huge to me. We paid more for emergency service, but it was well worth it and we were happy with the follow through. Our tech was great, knowledgeable and got the job done quickly. We really like to communication process when kept us informed that our request was received and service schedule. Then we got another call to let us know exactly when our tech would be there. We will definitely go with Precision for any future garage door needs.

Response from Mary Business Owner

Thank you very much for choosing our service and for sending a detailed review! Great job done by Felix !!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Repair

Product: Springs

Wendell Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 03/20/2015

Ron, I am very pleased with Precision Door. I will call your company whenever we have a problem. Extremely pleased.

Response from Mary Business Owner

Thank you very much!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Elizabeth or william Devore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/19/2015

YOUR-TECH,DREW-SHOULD-HAVE-A-5-STAR-RATING-FOR-THE-WORK-THAT-HE-DID-ON-THE-GARAGE-DOOR.

Response from Mary Business Owner

Thank you very much! Great job done by Drew !!

Service: Broken Garage Door Spring Repair

Jacquie Schur

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

When the spring to my garage door broke on a Thursday morning, I called the two places I knew to schedule a repair. One could come Friday afternoon and one on Monday. My car was in the garage and I could not open the door. Being without my car until then was not an option I looked online for another company and found Precision Garage Door. Their add said "same day repair" so I called them. They scheduled an appointment for between noon and two on Thursday! Dave MacKay arrived at 10:30 and offered to come back later if being early was inconvenient. Are you kidding? I was thrilled. He checked out the door, explained what was needed and fixed it right away. He had the parts in his van. I even got to use the online coupons! I would call Precision again and recommend them to others.

Response from Mary Business Owner

Thank you so much for choosing our service, and for sending such a detailed review! We really appreciate it. Great job done by Dave!!!

Service: Broken Garage Door Spring Repair

Product: Springs

Gail Maffett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 03/19/2015

the person that was here ..mark sherman..was great he took time to explain everything to me and was very good hopefully i can get him back for any problems he was good!!!

Response from Mary Business Owner

Thank you so much for sending us your comments ! Great work done by Mark !!

Service: Garage Door Opener Repair

Karl Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 03/19/2015

5

Response from Mary Business Owner

Thank you very much for choosing us! Great job Drew!

Service: Garage Door Repair

Product: Rollers

James Forshay

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Macedon, NY 03/19/2015

I could not have been more pleased with Drew and his work. He was pleasant, informative, and very knowledgable. This will be my first call with any garage door problems and would give six stars if I could. jim

Response from Mary Business Owner

Wow, thanks for such a great review for Drew! We appreciate you as our customer!

Service: Garage Door Repair

Product: Rollers

Nino Trunfio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/19/2015

We had our garage door replaced. We are extremely pleased with the door, the courtesy and expertise of all who handled the installation from start to finish. We would highly recommend Precision!!!

Response from Mary Business Owner

Thank you very much for sending us your review! We appreciate you as our customer! Great job by Drew!

Service: Install Garage Doors

Product: Garage Doors

Ben Slomba

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/18/2015

Service was excellent!! A five star company in my book!!

Response from Mary Business Owner

Thank you very much for your comments, and for choosing us! Great job by Drew!

Service: Broken Garage Door Spring Repair

Larry Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newark, NY 03/17/2015

The technician came on time and was very helpful in solving the problem. I have recommend your service to others. Great company. Garage door works great even in the very cold weather.

Response from Mary Business Owner

Thanks very much for choosing our service, and for sending your comments!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Springs

Kathy Dudley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/17/2015

Felix called before he came at the appointed time. He worked quickly and showed me the broken part (the thing the chain goes around) and replaced same. He also did some routine maintenance for me. I am pleased with the quick response of Precision and will certainly call them again if there's a need.I would give Precision a 5 and Felix a five as well.

Response from Mary Business Owner

Thank you very much for sending us your comments! Great job done by Felix !!

Felix Coriano

Residential Technician: Felix Coriano

Service: Install Garage Doors

George

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Garage spring broke on our door and I called Precision. was given an appointment the very next day. The technician called prior to the specified time to let me know that he would be there within a 1/2 hour. Mark, the technician, was very knowledgeable and explained what had to be done. He offered a couple of options and explained each in detail, with no pressure sales tactic. He completed the job in a timely fashion and cleaned the area. Very satisfied with the process from appointment to having the door fixed. All companies should be this good..

Response from Mary Business Owner

Thank you very much for choosing our service and for sending your review! Great job done by Mark!

Service: Broken Garage Door Spring Repair

Rosemary Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 03/17/2015

I rate Mark with 5 stars. Prompt, efficient, knowledgeable. Explained everything in detail. Next will get a new garage door when winter is finally over.

Response from Mary Business Owner

Great review for Mark, thank you very much for sending!

Service: Garage Door Opener Install

Product: Garage Door Opener

Joe LaPlaca

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 03/15/2015

We never used Precision before, but would use them again after today's visit. Our service tech. was Drew and we couldn't be more pleased with the service. He was went out of his way to explain what he was going to do and after completing the job, explained how to maintain our door for the longest life. I would recommend Drew and Precision to our friends.

Response from Mary Business Owner

Thank you so much for sending us your review, we appreciate it! Great job by Drew!

Service: Broken Garage Door Spring Repair

Product: Springs

Phil Hussion

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 03/13/2015

5 star service, Ron was extremely friendly and informative. He explained everything he was doing and showed me what the problem was. He offered options and repaired the opener. Everything was done in about an hour. I would recommend Precision Door to everyone.

Response from Mary Business Owner

Thank you very much for choosing our service! We appreciate you as our customer! Thank you!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

KEVIN

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/12/2015

Ron was referred to us by a friend. He was honest and professional throughout the process. We had a new garage door installed and it looks great. Our overall experience has been great.

Response from Mary Business Owner

Thank you for your review Kevin! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Wakenda Tyler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/11/2015

Great service. The person who came was efficient and fixed the problem quickly. Very low cost for the house visit as well. I would recommend them to friends.

Response from Mary Business Owner

We appreciate you as our customer, thank you for your review! Great job by Felix !

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Repair

Brendan O'riordan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 03/11/2015

Your man (unfortunately I didn't get his name) arrived very promptly, assessed the situation and performed repairs very ably to our complete satisfaction. I would hope that we do not require your services in the future but if we do I would not hesitate to call and/or pass your firm's name along to anyone who did require repairs.

Response from Mary Business Owner

Thank you very much for sending your comments & review! Great job by Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Repair

Product: Rollers

Cathy Anthony

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/11/2015

Definitely 5 stars! Ron was very professional and helpful in helping me to select the best garage door for my home that was built in 1923. Felix was also incredibly professional and hard working in the instillation of my new door, even in the most unpleasant weather. I will highly this company and these people to anyone. Thank you for your excellent service.

Response from Mary Business Owner

Thank you very much for sending us your review! We really appreciate it!

Felix Coriano

Residential Technician: Felix Coriano

Service: Install Garage Doors

Product: Garage Doors

Karen Pope

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/11/2015

Precision was recommended to me by my parents who were very satisfied with the service they had recently experienced with Precision to fix a broken spring. We needed the overhaul package where they replaced the springs, cables, pullies, etc. Felix was very knowledgeable and friendly and completed the work in a very reasonable amount of time. I especially liked receiving an email prior to the service date with pictures and names of the technicians so I was familiar with who might be showing up at my door. I would call them again if I ever need their services, but hopefully that won't be necessary for a long while now. I would highly recommend them.

Response from Mary Business Owner

Thank you very much to you & your parents! We really appreciate you as our customer! Great job by Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Repair

Thomas Clark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 03/08/2015

Excellent response time and completion of repair.

Response from Mary Business Owner

Great review for Dave, thank you! We appreciate you as our customer!

Service: Garage Door Opener Install

Product: Garage Door Opener

June Katz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 03/06/2015

During the recent ice and snowstorm I was desperate for help with our broken garage door. All three exits to our house were blocked and we could not get out. I spent the entire day Sunday on the phone trying to get help with no luck until I reached Precision. There were some firms that were trying to earn quick cash during this tragedy, another that filled the phone book with ads but was out of town but Precision came to our rescue. Thank you for your honesty and good work! I give them 5 stars.

Response from Mary Business Owner

Wow, thank you for such a detailed review! We appreciate your comments, and thank you for choosing us! Great job done by Dave!

Service: Garage Door Repair

Product: Springs

Anne Granata

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I can't say enough about your company. Our new garage door with windows is beautiful. The installer did such a nice job, cleaned up everything after himself. We didn't have to do anything after he left, except admire his work. I have to give him credit, he installed our door in below zero conditions. He insisted on doing it regardless of the weather. I will recommend your company to everyone. Thank you Precision and your dedication of excellence!

Response from Mary Business Owner

Thank you very much for choosing us, and for sending such a detailed review! Great job done by Drew!!

Service: Install Garage Doors

Product: Garage Doors

Benjamin Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 03/05/2015

Great quick service. Showed up early. Knew what to do. Thanks so much. Ben Johnson

Response from Mary Business Owner

Great job Dave! Thank you for sending us your review!

Service: Garage Door Repair

Joesph Walsh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 03/05/2015

The technician (Felix) was right on time Very courteous and knowledgeable. He went out of his way to help me program my door buttons which was not a part of the original call. Highly Recommend.

Response from Mary Business Owner

Great job done by Felix! We appreciate your comments, thank you!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Repair

William Gillett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/05/2015

I called Precision when my garage door broke they were very courteous and professional. The Technicnian was very honest when when estimating the repairs. I highly recommend and will use them in the future.

Response from Mary Business Owner

Thank you very much for sending us in your comments!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Stephanie Abel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/05/2015

So glad I called Precision. During this cold February, by garage door opener wouldn't open. I called, and that day Mark was there. Luckily it was a simple repair and was taken care of quickly. Mark was very courteous and nice to chat with for a bit. I will definitely call this summer to get a tune -up done.

Response from Mary Business Owner

Thank you very much for choosing us & for sending your review! Great job done by Mark!

Service: Garage Door Opener Repair

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Monroe County (585) 267-5174
Genesee County (585) 300-4522
Livingston County (585) 612-4164
Ontario County (315) 670-4607
Orleans County (585) 682-2740
Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624