Garage Door Repair in Rochester NY - Page 87

James Forshay

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I could not have been more pleased with Drew and his work. He was pleasant, informative, and very knowledgable. This will be my first call with any garage door problems and would give six stars if I could. jim

Nino Trunfio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had our garage door replaced. We are extremely pleased with the door, the courtesy and expertise of all who handled the installation from start to finish. We would highly recommend Precision!!!

Ben Slomba

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was excellent!! A five star company in my book!!

Larry Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician came on time and was very helpful in solving the problem. I have recommend your service to others. Great company. Garage door works great even in the very cold weather.

Kathy Dudley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Felix called before he came at the appointed time. He worked quickly and showed me the broken part (the thing the chain goes around) and replaced same. He also did some routine maintenance for me. I am pleased with the quick response of Precision and will certainly call them again if there's a need.I would give Precision a 5 and Felix a five as well.

George

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garage spring broke on our door and I called Precision. was given an appointment the very next day. The technician called prior to the specified time to let me know that he would be there within a 1/2 hour. Mark, the technician, was very knowledgeable and explained what had to be done. He offered a couple of options and explained each in detail, with no pressure sales tactic. He completed the job in a timely fashion and cleaned the area. Very satisfied with the process from appointment to having the door fixed. All companies should be this good..

Rosemary Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I rate Mark with 5 stars. Prompt, efficient, knowledgeable. Explained everything in detail. Next will get a new garage door when winter is finally over.

Joe LaPlaca

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We never used Precision before, but would use them again after today's visit. Our service tech. was Drew and we couldn't be more pleased with the service. He was went out of his way to explain what he was going to do and after completing the job, explained how to maintain our door for the longest life. I would recommend Drew and Precision to our friends.

Phil Hussion

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 star service, Ron was extremely friendly and informative. He explained everything he was doing and showed me what the problem was. He offered options and repaired the opener. Everything was done in about an hour. I would recommend Precision Door to everyone.

KEVIN

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ron was referred to us by a friend. He was honest and professional throughout the process. We had a new garage door installed and it looks great. Our overall experience has been great.

Wakenda Tyler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service. The person who came was efficient and fixed the problem quickly. Very low cost for the house visit as well. I would recommend them to friends.

Brendan O'riordan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your man (unfortunately I didn't get his name) arrived very promptly, assessed the situation and performed repairs very ably to our complete satisfaction. I would hope that we do not require your services in the future but if we do I would not hesitate to call and/or pass your firm's name along to anyone who did require repairs.

Cathy Anthony

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Definitely 5 stars! Ron was very professional and helpful in helping me to select the best garage door for my home that was built in 1923. Felix was also incredibly professional and hard working in the instillation of my new door, even in the most unpleasant weather. I will highly this company and these people to anyone. Thank you for your excellent service.

Karen Pope

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was recommended to me by my parents who were very satisfied with the service they had recently experienced with Precision to fix a broken spring. We needed the overhaul package where they replaced the springs, cables, pullies, etc. Felix was very knowledgeable and friendly and completed the work in a very reasonable amount of time. I especially liked receiving an email prior to the service date with pictures and names of the technicians so I was familiar with who might be showing up at my door. I would call them again if I ever need their services, but hopefully that won't be necessary for a long while now. I would highly recommend them.

Thomas Clark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent response time and completion of repair.

June Katz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

During the recent ice and snowstorm I was desperate for help with our broken garage door. All three exits to our house were blocked and we could not get out. I spent the entire day Sunday on the phone trying to get help with no luck until I reached Precision. There were some firms that were trying to earn quick cash during this tragedy, another that filled the phone book with ads but was out of town but Precision came to our rescue. Thank you for your honesty and good work! I give them 5 stars.

Anne Granata

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I can't say enough about your company. Our new garage door with windows is beautiful. The installer did such a nice job, cleaned up everything after himself. We didn't have to do anything after he left, except admire his work. I have to give him credit, he installed our door in below zero conditions. He insisted on doing it regardless of the weather. I will recommend your company to everyone. Thank you Precision and your dedication of excellence!

Benjamin Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great quick service. Showed up early. Knew what to do. Thanks so much. Ben Johnson

Joesph Walsh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician (Felix) was right on time Very courteous and knowledgeable. He went out of his way to help me program my door buttons which was not a part of the original call. Highly Recommend.

William Gillett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision when my garage door broke they were very courteous and professional. The Technicnian was very honest when when estimating the repairs. I highly recommend and will use them in the future.

Stephanie Abel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

So glad I called Precision. During this cold February, by garage door opener wouldn't open. I called, and that day Mark was there. Luckily it was a simple repair and was taken care of quickly. Mark was very courteous and nice to chat with for a bit. I will definitely call this summer to get a tune -up done.

PETE LAROSA

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your guy did a great. He came same day and he knew what he was doing. Thanks

Brian O'Mara

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very satisfied with service, extremely reasonable bill. Will call again for any and all overhead door service. Thanks again.

Georgia DeGregorio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Drew was competent and informative re the mechanics of the door.

Mark Wittman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found Precision Garage Door Services online by "Googling" "garage door repair review Rochester NY" and they came up as one of the highest rated companies with both Better Business and online-website reviews. (I generally don't go with the most TV-advertised company since advertising is a huge overhead cost; I use the internet instead.) The repair was not an emergency so I made an appointment over the phone for a time that was convenient and promptly received a confirmation e-mail that included the name of the technician that would be repairing the door for security purposes. Ron, the owner, personally fixed my broken torsion spring on one of the coldest February 2015 days on record in less than half an hour. The price was very reasonable and he honored the $10 off coupon and lubricated my OTHER garage door that had been acting up. He first told me the rollers may be worn out on both 10-yr-old doors and needed replacement, but we agreed to try lubrication first. This worked and both doors function like new. I recommended Precision to my boss after he heard about my interaction since he also needed his garage doors tuned up. I will certainly recommend Precision to others and use them in the future.

Kristi Wigton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have used Precision on multiple occasions and we have always been happy with their service. This time around, the winter weather finally caught up with our old garage and our cable snapped, leaving our door suspended and jammed. Our service was immediate; repairs were made as well as pressure-free recommendations. Their fees are extremely reasonable and everything was back up and running within an hour. We will be coming back to you guys for all our service needs!

Kathlene Ferrari

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Reprogramming of our opener-was on time,polite,and reasonably pirced/5 stars

Jim Cala

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

GREAT service--fast, friendly, reasonably priced!

Christopher Caruana

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Level of service was excellent! They were on time for the initial appointment and even came early on the second appointment. Installation was quick, easy and clean. I would recommend Precision to anyone in the market for a new garage door opener. Very professional and a trusted advisor in the industry.

Justin Boggs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

What started as a service call for a broken torsion spring turned into a new garage door. When my tech for the broken spring told me everything that was included in a new garage door I jumped on board right away. They even gave me a loaner spring until the new door was installed! We had been considering replacing the door anyway, so to us it seemed like a no brainer! Precision was great to work with, affordable, and the installers were very professional and thorough.