5.0 1 2 3 4 5 3,522 Reviews

From Rochester Homeowners

Garage Door Repair in Rochester NY - Page 94

Precision Garage Door

Same-day garage door repair in Rochester NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rochester

Serving Rochester

Proudly serving the Rochester NY community with same day service.

Service truck

Local Garage Door Repair in Rochester NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Rochester Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rochester NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rochester Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Rochester

Serving Rochester

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is reviewed very positively across Rochester and nearby communities for fast, reliable garage door service delivered by professional, courteous technicians. Customers frequently describe the team as honest, knowledgeable, and easy to work with, and many note clear explanations, fair pricing, and smooth experiences from scheduling through completion. Repeat customers and referrals are common, suggesting strong trust and consistent service quality.

What Customers in Your Area Mention Most

Service (344) Customers consistently praise the team for courteous, helpful, and friendly service that feels easy to work with from the first call through completion. Professionalism (312) Reviews repeatedly describe technicians and office staff as professional, polite, respectful, and well mannered, with careful attention to customer needs. Responsiveness (268) Customers frequently highlight quick callbacks, fast scheduling, early arrivals, same-day or next-day help, and strong emergency responsiveness. Speed (255) Many reviews mention fast repairs, efficient installations, and work completed quickly, often in under an hour or on the first visit. Communication (231) Reviewers value clear explanations, advance arrival notices, texts or calls before visits, and detailed walkthroughs of the problem, options, and completed work. Trustworthiness (203) Customers repeatedly describe the company as honest, straightforward, and transparent, often noting that technicians do not oversell or pressure them. Expertise (196) Technicians are frequently praised for knowing garage doors and openers well, diagnosing issues quickly, and explaining repairs clearly and confidently. Value (154) Many reviews call the pricing fair, reasonable, or a good value, with customers appreciating upfront quotes and no-pressure recommendations. Workmanship (148) Customers consistently commend the quality of the repairs and installations, often noting that doors run smoother, quieter, and like new after service.

Recent Reviews from Rochester

J Irvine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/22/2014

Casey went above & beyond to fix the garage door. Door was in bad shape, but he continued on to get in working order. I was very pleased with his personality & his work.

Response from Ron Business Owner

Thank you for sending us your review card! Great job Casey!

Service: Garage Door Repair

Justin Turner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 05/20/2014

The service technician was on time, knowledgeable and professional. He was efficient and fair on the price assessment and very helpful. We were unable to raise the garage door due to the broken spring. The technician saved us a window by getting the garage door to open. He was great.

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Karen Conner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Prompt, excellent service!

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Gary Gray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

1st class technicians. show up as promised and the work is done quickly. Great job!!

Response from Ron Business Owner

Thank you for your comments & for choosing our service! Great job Mark!

Service: Broken Garage Door Spring Repair

Craig Mott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ron did a great job in a tough situation. He fixed My garage door on my boat house over water on planks! Door now works perfect. Great job and highly recommend.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Springs

Don Haag

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 05/02/2014

First class operation, salesperson(owner), was very knowledgable, was not pushy, and offered sound advice. Price beat competion. Installer did a great job and certianly knew what he was doing. Overall, great price, great install and very satisfied with the Amarr Door.

Response from Ron Business Owner

Thank you very much for your comments & review!

Felix Coriano

Residential Technician: Felix Coriano

Service: Install Garage Doors

Product: Garage Doors

Paul Celuch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Terrific job!, Great response time, professional installation and fair price. I recommend unequivocally. Paul Celuch

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer!

Service: Install Garage Doors

Product: Garage Doors

Kathryn Moser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lyons, NY 04/28/2014

New to the area, never had a garage door opener and it wasn't working so I went to the phone book. Ad looked professional and there was a discount for mentioning ad. Thought I would have to wait until next day but then they called back with time in 1 hour....great!!! The tech was very good about educating me about garage doors and fixed the problem plus pointed out other issues. Thanks!!!!

Response from Ron Business Owner

Thank you very much for choosing our service! We appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Springs

Jim Sproveri

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 04/27/2014

We are more than pleased with the service Precision provided. Mark was there early, replaced the old opener, cleaned up and explained the new unit in detail. Mark understands superior customer service and we will always recommend Precision! Thank you again.

Response from Ron Business Owner

Thank you very much for sending us your comments, we really appreciate you as our customer! Great job by Mark!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Raymond Knapp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/25/2014

Wonderful experience with this company especially when compared to another company in town that starts with an F. The man who installed our opener was super! He made sure we got the opener that met our needs so we would use the built in garage door openers that are in our cars instead of having to use the ones that came with the unit. He did not have the proper opener in his truck so he had to make a special trip to get the right one. The installation was fast and perfect. He made sure all was working well and that we knew everything about our new opener as it had more features then our old one. And he installed a box outside of the house so we could get inside the garage if we locked ourselves out which has happened before. I highly and I mean highly recommend this company. Oh one more huge thing the installer actually was friendly and valued our business and gave use great customer service. Other stores can learn from Precision overhead door service company!

Response from Ron Business Owner

Thank you very much for your comments & review! We really appreciate you as our customer!

Service: Garage Door Opener Install

Product: Remotes / Keypad

Richard Petrie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 04/24/2014

EXCELLENT JOB

Response from Ron Business Owner

Thank you very much for choosing our service & sending us your comments!

Service: Broken Garage Door Spring Repair

Karen Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 04/24/2014

I was very pleased with the knowledge and professionalism Ron conveyed and the quick response time to my call for an appointment.

Response from Ron Business Owner

Thank you very much for sending us your comments, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

John Fedison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 04/14/2014

Casey was awesome! He was the best installer I've ever dealt with. He worked for 12 hours straight and did a wonderful job. He excepted nothing but perfection. I was really impressed and based on my experience with him I would highly recommend Precision Door Service.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer! Great job Casey!

Service: Install Garage Doors

Product: Garage Doors

Valerie LaForge

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 04/14/2014

Mark was very professional and efficient in replacing the springs and other old pieces of the opening mechanism, and very patient in answering all of my questions. When the other door needs an overhaul, I will definitely call Precision. And I freely recommend your company to anyone in need of garage door repairs. Great job, Mark!

Response from Ron Business Owner

Thank you very much for choosing our service & sending us your comments! Great job by Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Elizabeth Guancial

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 04/08/2014

Casey was fantastic! Very knowledgeable and efficient. He explained what needed to be done to repair my garage and the cost of the repair. I would highly recommend your company and Casey specifically. Thank you

Response from Ron Business Owner

Thank you very much! We really appreciate you as our customer! Great job Casey!

Service: Broken Garage Door Spring Repair

Product: Springs

Neal Wiesner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 04/01/2014

Precision Door was highly recommended on Angie's List. My garage door was behaving in a strange manner, and my though was to have it replaced until I read about the tune-up special. That seemed to be the best alternative, the technicians arrived early, performed their magic, and everything works beautifully! I also had a new opener installed, not that I needed it, but wanted to bring my house up to code. Besides, the old one was 22 years old. I was so pleased with their work, that I inquired which garage doors they sell and will focus one those brands when I'm ready.

Response from Ron Business Owner

Wow, thank you very much for your review & comments! We really appreciate you as our customer! Great job done by Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

Louis Caruso

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/25/2014

Super fast and courteous and on a Sunday....did a great job...will use you again, Thanks!!

Response from Ron Business Owner

Thank you very much for choosing our service! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Robert Fort

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 03/24/2014

Ron came within four hours of my first call to Precision Door, diagnosed my opener problem and replaced my door opener once I decided that was the way to go--ALL ON A SUNDAY! Fast, excellent work, personable service--everything you value in a service company.

Response from Ron Business Owner

Thank you very much for choosing our service & sending us your review!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Eleanor Nemeth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 03/24/2014

We have always been pleased with Precision's promptness and service...they are reliable and fair. Ronnie,the technician, was thorough about the repair and careful to leave the garage door in excellent working order

Response from Ron Business Owner

Thank you very much for choosing our service & sending us your review!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Christine Mizro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newark, NY 03/21/2014

Great service done on a timely fashion. Very pleased

Response from Ron Business Owner

Thank you very much! We appreciate you as our customer!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Repair

Derrick Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 03/15/2014

Ronnie was great to work with. In addition to the service call he showed me how to inspect my system for potential problems. I will definitely refer him to others that are in need of service.

Response from Ron Business Owner

Thank you very much for sending us your comments, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Daniel Collins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 03/14/2014

We called Precision based on other reviews we had seen on line. They were very easy to work with. The appointment was scheduled with ease, the technician called prior to showing up and when they came they were professional and gave me my options. We decided to not have our current door repaired but to rather purchase a new opener. The technician gave me an estimate of how long it would take and stayed within that time frame. The only thing I didn't like was they did not give me the option to use the current wiring but rather ran new wires in my garage. At the end of the day it's not a huge deal but that's why I didn't give them five stars. I would have like to have had input into the decision.

Response from Ron Business Owner

Thank you for choosing our service & for sending us your comments! We appreciate you as our customer!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Dave Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 03/06/2014

Ron assessed and repaired our 18 year old garage door. He was prompt, personable, professional, thorough and knowledgeable. He was honest and didn't try to over-sell us on something not needed. You can tell how passionate he is about the business. When our door ultimately needs to be replaced I know who I am turning to for purchase and install!

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Rober Schor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/25/2014

Our Garage door wouldn't go up -- the motor hummed, but the chain didn't move. I called Precision, and got a very knowledgable and friendly technician who quickly diagnosed and fixed the problem (a nylon gear, designed to "fail first" as it was easy to replace, had worn out). As a bonus, he checked, oiled, adjusted, and cleaned the rest of the opening mechanism.

Response from Ron Business Owner

Thank you very much for choosing our service, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Donna Long

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/24/2014

The two installations went extremely well. Technician instructure were very clear and informative. Thanks for the Good Job!

Response from Ron Business Owner

Thank you for being our customer! Great job Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Install

Renee McNiffe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 02/24/2014

Mark was very knowledgeable and very friendly. He was fast, efficient and has a great sense of humor.

Response from Ron Business Owner

Thank you very much for sending us your comments! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Rollers

Kim Gitzen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hamlin, NY 02/24/2014

In the last year I have had Precision come out for an emergency garage door repair and a trouble shoot for my garage door opener. The technician was Mark Sherman and did an excellent job each time. Precision was the only company who came out on a Sunday for my emergency door repair. They were great from the customer service on the phone to the final work done at the house. Thank you Precision :-)

Response from Ron Business Owner

Thank you very much for your detailed review & comments, we really appreciate it! Great job done by Mark!

Service: Garage Door Repair

Product: Rollers

Dennis Spink

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 02/24/2014

This review is an easy one. I contacted Precision Door for a garage door estimate. Ronnie came to my residence and explained all my options and prices. I told him what I wanted, he then filled out an order form/contract. We shook hands, and he gave me a copy of the contract. After he left, I noticed there was a place for me to sign on the form, as acceptance to the purchase and installation. Ronnie accepted the hand shake as my word, without asking me to sign. I may be "old fashioned", but a hand shake is better than a signature of acceptance or agreement. I trusted him from that point forward. The door was installed while I was out of town on business. When I returned home I found the door, and installation, to be beyond my expectations, along with absolutely no mess left behind to clean up what-so-ever. I would, and will, recommend Precision Door to anyone looking for a new garage door, and or repair of existing doors. The technician, Felix, did a great job! It was also a pleasure dealing with Mary over the phone at their office. Thank You, Dennis K. Spink

Response from Ron Business Owner

Thank you very much for your detailed review & comments! We really appreciate you as our customer! Great job done by Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Install Garage Doors

Product: Garage Doors

David Hallidy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/16/2014

When I called to schedule an appointment and was told they could come the same day, I was blown away. When I was told that they could come late that night, after I got home from work, I was totally flabbergasted! The work was excellent and the cost was reasonable. Thanks so much!

Response from Ron Business Owner

Thank you very much for sending us your comments! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Cables

Herbert Gregory

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/15/2014

6 star service friendly and courtious tech who could ask for anything more

Response from Ron Business Owner

We really appreciate your comments, thank you! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

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Monroe County (585) 267-5174
Genesee County (585) 300-4522
Livingston County (585) 612-4164
Ontario County (315) 670-4607
Orleans County (585) 682-2740
Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624