5.0 1 2 3 4 5 3,522 Reviews

From Rochester Homeowners

Garage Door Repair in Rochester NY - Page 95

Precision Garage Door

Same-day garage door repair in Rochester NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rochester

Serving Rochester

Proudly serving the Rochester NY community with same day service.

Service truck

Local Garage Door Repair in Rochester NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Rochester Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rochester NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rochester Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Rochester

Serving Rochester

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is reviewed very positively across Rochester and nearby communities for fast, reliable garage door service delivered by professional, courteous technicians. Customers frequently describe the team as honest, knowledgeable, and easy to work with, and many note clear explanations, fair pricing, and smooth experiences from scheduling through completion. Repeat customers and referrals are common, suggesting strong trust and consistent service quality.

What Customers in Your Area Mention Most

Service (344) Customers consistently praise the team for courteous, helpful, and friendly service that feels easy to work with from the first call through completion. Professionalism (312) Reviews repeatedly describe technicians and office staff as professional, polite, respectful, and well mannered, with careful attention to customer needs. Responsiveness (268) Customers frequently highlight quick callbacks, fast scheduling, early arrivals, same-day or next-day help, and strong emergency responsiveness. Speed (255) Many reviews mention fast repairs, efficient installations, and work completed quickly, often in under an hour or on the first visit. Communication (231) Reviewers value clear explanations, advance arrival notices, texts or calls before visits, and detailed walkthroughs of the problem, options, and completed work. Trustworthiness (203) Customers repeatedly describe the company as honest, straightforward, and transparent, often noting that technicians do not oversell or pressure them. Expertise (196) Technicians are frequently praised for knowing garage doors and openers well, diagnosing issues quickly, and explaining repairs clearly and confidently. Value (154) Many reviews call the pricing fair, reasonable, or a good value, with customers appreciating upfront quotes and no-pressure recommendations. Workmanship (148) Customers consistently commend the quality of the repairs and installations, often noting that doors run smoother, quieter, and like new after service.

Recent Reviews from Rochester

Mary Bernhard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 02/15/2014

Mark showed me the broken gear and explained why it happened. He also gave me advice on "stop the squeaking". The repair service was a pleasant experience. I chose Precision because it was Webster based.

Response from Ron Business Owner

Thank you very much for sending us your comments! Great job Mark!

Service: Garage Door Opener Repair

John Balzano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/13/2014

Your prompt and most courteous response, diagnosis, and replacement of our old/failing garage door opener was most commendable. It is so comforting to know that such high quality workmanship and service is still available in today's economy. I am most grateful to Ronnie for his outstanding friendliness and service to us. I would highly recommend Precision to my friends, neighbors and associates. Thank you ever so much.

Response from Ron Business Owner

Thank you so much for sending your detailed review! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Steve Fox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/07/2014

Garage Door Repair - Mark Sherman Mark was very professional and courteous. The work was done efficiently, and he was thorough in his explanation as to what was done and what to expect in the future. For my next garage door repair, I will definitely go to Precision, and Mark in particular.

Response from Ron Business Owner

Thank you very much for your review & for choosing our service! Great job Mark!

Service: Garage Door Repair

Product: Rollers

Sandy Tuschong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hamlin, NY 02/06/2014

Hello Ronnie, Thank you for the great service we received. Our door and opener was close to 20yrs old and we were having an ongoing issue of the opener not working properly when using the car or the wall unit. Being a chain drive opener, it failed on several occasions and of course it happened when you have an appointment. Mark, our technician did tell us it is old and that he could adjust it, as well as several other checklist items to make sure things are running smoothly. Being old, he could not say how long it would last, and that eventually it may need to be replaced. Since he had been early to our place, I asked him to go ahead and replace while he was here. I also asked about the noise and clunking that was irritating and could be heard throughout our house, upon operating the opener. He said it was due to the rollers. I also had him replace those with the newer ones that are much quieter. He inspected the springs, lubricated everything, explained the operation of the unit, and cleaned up. I was very satisfied with Mark's professionalism, his expert training he received from your company, and his personal devoted service. His honesty is also very much appreciated. We will definitely call upon your company for any future needs. Thank you Ronnie and Mark Sandy and Tom Tuschong

Response from Ron Business Owner

Thank you so much for such a detailed review! We really appreciate you as our customer! Great job done by Mark!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Dawn Merriman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/05/2014

Garage door was fixed extremely fast and done efficiently. Works great! Thanks! Dawn Merriman

Response from Ron Business Owner

Thank you very much for sending us your comments! Great job Mark!

Service: Broken Garage Door Spring Repair

Margaret Nightingale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 01/31/2014

I appreciated that Ron arrived early for our appointment, was friendly, efficient, and completed the work quickly and satisfactorily. It's a pleasure doing business with Precision!

Response from Ron Business Owner

Thank you very much for choosing our service, we appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Remotes / Keypad

Jim Yale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 01/31/2014

Overall great experience. Very courteous and knowledgeable staff. Would definitely recommend Precision Door Service to anyone.

Response from Ron Business Owner

Thank you very much for being our customer! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Mark Pfuntner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 01/30/2014

Mark Sherman was excellent. This was an emergency service (Sunday) and he came around 6:00 pm. We called another place that offered similar services and they quoted an outrageous price over the phone without even seeing the issue. It was clear that the person did not want to do the work even though they offered emergency services. Mark was extremely accommodating and did the work in a well professional manner. There is no doubts that we will use Precision again when needed. They truly understand customer service!

Response from Ron Business Owner

Thank you very much for choosing our service, and sending your detailed review! Great job Mark!

Service: Garage Door Repair

Mike Loete

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 01/30/2014

Mark was professional, quick, and clean. It was a pleasure doing business with Precision, and I have since referred my coworkers for business. Thank you Mark!

Response from Ron Business Owner

Thank you very much for choosing our service!

Service: Broken Garage Door Spring Repair

Vito Arbore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 01/27/2014

Felix was great, knowledgeable, and courteous. I called another repair company and tried to setup an appointment but they never called me back. I called Precision Garage Doors, got a service representative on the phone, scheduled an appointment, and they fixed my garage door. Thank you!

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Repair

Jonathan Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 01/26/2014

I had a great experience in at a critical time. Ron was very friendly and knowledgeable. He even made necessary adjustments to prevent future problems. Thanks for everything. I would be glad to recommend Precision to my family and friends.

Response from Ron Business Owner

Thank you very much for choosing our service, and for your comments!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Sean Holly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 01/14/2014

I loved working with Precision, they were quick to respond and very courteous throughout the process of getting my garage door repaired. The final product is better than ever and I'm glad I gave them a call.

Response from Ron Business Owner

Thank you very much for sending us your comments!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Springs

Robert Eller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We were very pleased that Mark showed up on time. He gave us a choice of solutions to the problem. He applied our choice immediately. As soon as the weather is milder, we'll follow up with weatherstripping. We are pleased with the way our garage doors work now.

Response from Ron Business Owner

Thank you very much for choosing our service! Great job Mark!

Service: Garage Door Repair

Michael Bloch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 01/13/2014

I was very happy with the service and price. My garage door was not working very well intermittently (especially when it was colder than 20 degrees) in a house I recently purchased. Ron said we really needed a new opener. He had it installed in about an hour and I love it. It runs great (even at 5 below zero)and is super quiet. Ron was very nice and quite knowledgeable about garage doors. I would definitely recommend him. Came on time and did a great job.

Response from Ron Business Owner

We really appreciate you as our customer, thank you very much!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Remotes / Keypad

John Lindsay

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 01/04/2014

i am very glad I found you guys in the coupons as my garage door was catching up by the pulley. I attempted to fix my self and doing so broke the spring. So calling you now was the best. The Service Call was set up for Friday and was good to you word. The service man was fast & of good humor , personable, told me the problem, price and went to work after I agreed to the job. Very Happy Customer you have here.

Response from Ron Business Owner

Thank you very much for sending us your review! Thank you for choosing our service!

Service: Broken Garage Door Spring Repair

Product: Springs

Sandra Baldwin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 01/02/2014

your technician arrived when he said he would, quickly diagnosed my problem, and spend an hour or so repairing, replacing and adjusting the door. It works like a dream now and is much quieter. I am still amazed that it always works, and opens and closes when I ask it to. Thank you

Response from Ron Business Owner

Thank you very much for choosing our service! We really appreciate your as our customer!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Install

Arnold Demarsh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newark, NY 01/02/2014

Super serviceman. Came in, told us the problems, and how to fix the problems. Cost up front, and that is what we paid-no hidden charges. Adjusted the runners, greased the rollers, set up the radar lights, handed us the remotes, gave us a quick lesson on how to use, and was on his way within an hour. Highly recommend. Thanks, and the Garage door works great

Response from Ron Business Owner

Thank you very much for sending us your detailed review! Great job Mark!

Service: Broken Garage Door Spring Repair

Marcus Pomilio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Conesus, NY 12/21/2013

Ronnie was great. Gave me options to choose from, repair or replace. The work took no time at all and the price was very affordable.

Response from Ron Business Owner

Thank you for being our customer & for sending us your review!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Trish Byrne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 12/19/2013

Very much appreciated same day service.

Response from Ron Business Owner

Thank you very much for choosing us & sending us your comments!

Service: Broken Garage Door Spring Repair

Kim Shultz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Henrietta, NY 12/17/2013

Thanks! My garage door stopped working the day before I was to go out of town and Precision was at my house the next morning.Had my door fixed in plenty of time for me to get to the airport.The service person was so nice and I will never use anyone else. Precision was not the first company I called ,no one else could come for over a week! Precision in now the first company I will call

Response from Ron Business Owner

Thank you so much for sending us your review! We really appreciate you as our customer!

Service: Garage Door Opener Repair

Mike Pecora

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Farmington, NY 12/12/2013

Excellent service. I was amazed at how quick they could come to look at the door. Very friendly, personable, and caring.

Response from Ron Business Owner

Thank you very much for sending us your comments, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Mike Stowell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Macedon, NY 12/11/2013

I found your company in the phone book and called to have repairs done to my garage door. Mark called and arrived right on the schedule given to me over the phone. He was quite patient in explaining the problems and solutions as well as the cost. As I plan on purchasing a new door in the spring (hopefully from your company) Mark helped me to decide the best plan of action to get through the winter. A heartfelt thanks to him and your company. -Mike-30-

Response from Ron Business Owner

Thank you very much for choosing our service, we really appreciate you as our customer! Great job Mark!

Service: Garage Door Repair

Harry Salis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/09/2013

2 service men, both personable, ahead of schedule, professional, excellent work opener repair, spring replacement on two doors

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Sharon Morales

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 11/26/2013

We were impressed by your original service call and were not disappointed by the quality of service we received from Mark Sherman. His professional and personal approach to installing our new garage door will insure our continued use of your services. We have also expressed out positive feelings about your company to our friends.

Response from Ron Business Owner

Thank you very much for your excellent comments about Mark's work. We really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Rose Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 11/26/2013

UNBELIEVABLE SERVICE. CAME AS SOON AS POSSIBLE AND FIXED THE SPRINGS. IT'S AN OLD DOOR BUT HOPEFULLY WE CAN KEEP IT FOR A COUPLE MORE YEARS OR RUN THE CAR THROUGH THE DOOR. GREAT COMPANY AND GREAT REPAIR MAN.

Response from Ron Business Owner

Thank you very much for sending us your comments! Great job done by Mark!

Service: Broken Garage Door Spring Repair

Jane Twichel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 11/24/2013

I'm very happy with the 2 garage doors Ron installed, and the door opener Mark installed a week later to replace a failing old one. They were very pleasant and professional, answered all my questions, and did a great job of cleaning up afterward. Would definitely recommend them to others and call them if I ever have problems or need to have my other (old) opener replaced.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer!

Service: Install Garage Doors

Product: Garage Doors

Roy Lotzar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 11/15/2013

Mark did a first class job installing a new garage door opener.

Response from Ron Business Owner

Thank you very much for sending us your comments! Great Job Mark!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Kim LaClair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 11/05/2013

Had worked with your company in the past. Expectation went above and beyond. ***** Garage door issues ... which were easily remedied. Found out that I needed a new battery charger. Experience with you and Mark were wonderful! Would do it again in a minute!! Thank you so very much for your sales, service, and customer service!!!

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer! Great job Mark!

Service: Garage Door Opener Repair

Matt Tarantelli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 11/01/2013

Wow...Again, what a great experience! I've lived in Victor for 14 years and your company has handled all 3 of my garage door issues timely and at a great price! Ron was very personable and efficient!! Already told two neighbors about Precision! Many thanks again... Cheers, Matt

Response from Ron Business Owner

Thank you very much Matt! We really appreciate you as our loyal customer, thank you so much.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Cables

Dave Vivek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 10/31/2013

good work efficient work

Response from Ron Business Owner

Thank you very much for choosing our service! Great job Mark!

Service: Garage Door Repair

Product: Rollers

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Monroe County (585) 267-5174
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Wyoming County (585) 302-4334
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Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624