5.0 1 2 3 4 5 3,528 Reviews

From Rochester Homeowners

Garage Door Repair in Rochester NY - Page 95

Precision Garage Door

Same-day garage door repair in Rochester NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rochester

Serving Rochester

Proudly serving the Rochester NY community with same day service.

Service truck

Local Garage Door Repair in Rochester NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Rochester Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rochester NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rochester Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Rochester

Serving Rochester

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is viewed very positively across a broad service area, with customers consistently praising fast response, professional technicians, clear communication, honest recommendations, and reliable repairs. Reviewers frequently mention same-day or next-day help, thorough explanations of problems and options, courteous service, clean workmanship, and fair pricing/value. Many customers also note repeat positive experiences and say they would confidently use or recommend the company again.

What Customers in Your Area Mention Most

Responsiveness (304) Customers repeatedly praise how quickly Precision responds, often mentioning same-day or next-day service, quick callbacks, and fast arrival when they need help. Professionalism (286) Reviewers consistently describe the team as professional, courteous, respectful, and well mannered throughout the service visit. Communication (244) Customers value the clear communication from booking through completion, including arrival updates, call-ahead notices, text messages, and thorough explanations of the work. Expertise (211) Reviewers frequently note that technicians are knowledgeable, experienced, and able to diagnose issues quickly while explaining the repair process clearly. Speed (198) Many reviews highlight quick repairs and efficient service, with technicians often finishing the job in a short time and getting doors working again promptly. Trustworthiness (176) Customers regularly mention honesty, straightforward recommendations, and no-pressure guidance, including situations where the company advised against unnecessary replacements. Friendliness (168) Technicians and office staff are often described as friendly, personable, pleasant, and easy to talk to, which helps create a positive customer experience. Value (142) Reviewers often describe the service as fairly priced, reasonably priced, or a good value for the quality of work and responsiveness provided. Workmanship (133) Customers praise the quality of the repairs and installations, saying the work is thorough, clean, careful, and leaves doors operating smoothly and reliably.

Recent Reviews from Rochester

Renee McNiffe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 02/24/2014

Mark was very knowledgeable and very friendly. He was fast, efficient and has a great sense of humor.

Response from Ron Business Owner

Thank you very much for sending us your comments! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Rollers

Donna Long

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/24/2014

The two installations went extremely well. Technician instructure were very clear and informative. Thanks for the Good Job!

Response from Ron Business Owner

Thank you for being our customer! Great job Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Install

Kim Gitzen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hamlin, NY 02/24/2014

In the last year I have had Precision come out for an emergency garage door repair and a trouble shoot for my garage door opener. The technician was Mark Sherman and did an excellent job each time. Precision was the only company who came out on a Sunday for my emergency door repair. They were great from the customer service on the phone to the final work done at the house. Thank you Precision :-)

Response from Ron Business Owner

Thank you very much for your detailed review & comments, we really appreciate it! Great job done by Mark!

Service: Garage Door Repair

Product: Rollers

Dennis Spink

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 02/24/2014

This review is an easy one. I contacted Precision Door for a garage door estimate. Ronnie came to my residence and explained all my options and prices. I told him what I wanted, he then filled out an order form/contract. We shook hands, and he gave me a copy of the contract. After he left, I noticed there was a place for me to sign on the form, as acceptance to the purchase and installation. Ronnie accepted the hand shake as my word, without asking me to sign. I may be "old fashioned", but a hand shake is better than a signature of acceptance or agreement. I trusted him from that point forward. The door was installed while I was out of town on business. When I returned home I found the door, and installation, to be beyond my expectations, along with absolutely no mess left behind to clean up what-so-ever. I would, and will, recommend Precision Door to anyone looking for a new garage door, and or repair of existing doors. The technician, Felix, did a great job! It was also a pleasure dealing with Mary over the phone at their office. Thank You, Dennis K. Spink

Response from Ron Business Owner

Thank you very much for your detailed review & comments! We really appreciate you as our customer! Great job done by Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Install Garage Doors

Product: Garage Doors

David Hallidy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/16/2014

When I called to schedule an appointment and was told they could come the same day, I was blown away. When I was told that they could come late that night, after I got home from work, I was totally flabbergasted! The work was excellent and the cost was reasonable. Thanks so much!

Response from Ron Business Owner

Thank you very much for sending us your comments! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Cables

Mary Bernhard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 02/15/2014

Mark showed me the broken gear and explained why it happened. He also gave me advice on "stop the squeaking". The repair service was a pleasant experience. I chose Precision because it was Webster based.

Response from Ron Business Owner

Thank you very much for sending us your comments! Great job Mark!

Service: Garage Door Opener Repair

Herbert Gregory

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/15/2014

6 star service friendly and courtious tech who could ask for anything more

Response from Ron Business Owner

We really appreciate your comments, thank you! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

John Balzano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/13/2014

Your prompt and most courteous response, diagnosis, and replacement of our old/failing garage door opener was most commendable. It is so comforting to know that such high quality workmanship and service is still available in today's economy. I am most grateful to Ronnie for his outstanding friendliness and service to us. I would highly recommend Precision to my friends, neighbors and associates. Thank you ever so much.

Response from Ron Business Owner

Thank you so much for sending your detailed review! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Steve Fox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/07/2014

Garage Door Repair - Mark Sherman Mark was very professional and courteous. The work was done efficiently, and he was thorough in his explanation as to what was done and what to expect in the future. For my next garage door repair, I will definitely go to Precision, and Mark in particular.

Response from Ron Business Owner

Thank you very much for your review & for choosing our service! Great job Mark!

Service: Garage Door Repair

Product: Rollers

Sandy Tuschong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hamlin, NY 02/06/2014

Hello Ronnie, Thank you for the great service we received. Our door and opener was close to 20yrs old and we were having an ongoing issue of the opener not working properly when using the car or the wall unit. Being a chain drive opener, it failed on several occasions and of course it happened when you have an appointment. Mark, our technician did tell us it is old and that he could adjust it, as well as several other checklist items to make sure things are running smoothly. Being old, he could not say how long it would last, and that eventually it may need to be replaced. Since he had been early to our place, I asked him to go ahead and replace while he was here. I also asked about the noise and clunking that was irritating and could be heard throughout our house, upon operating the opener. He said it was due to the rollers. I also had him replace those with the newer ones that are much quieter. He inspected the springs, lubricated everything, explained the operation of the unit, and cleaned up. I was very satisfied with Mark's professionalism, his expert training he received from your company, and his personal devoted service. His honesty is also very much appreciated. We will definitely call upon your company for any future needs. Thank you Ronnie and Mark Sandy and Tom Tuschong

Response from Ron Business Owner

Thank you so much for such a detailed review! We really appreciate you as our customer! Great job done by Mark!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Dawn Merriman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/05/2014

Garage door was fixed extremely fast and done efficiently. Works great! Thanks! Dawn Merriman

Response from Ron Business Owner

Thank you very much for sending us your comments! Great job Mark!

Service: Broken Garage Door Spring Repair

Jim Yale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 01/31/2014

Overall great experience. Very courteous and knowledgeable staff. Would definitely recommend Precision Door Service to anyone.

Response from Ron Business Owner

Thank you very much for being our customer! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Margaret Nightingale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 01/31/2014

I appreciated that Ron arrived early for our appointment, was friendly, efficient, and completed the work quickly and satisfactorily. It's a pleasure doing business with Precision!

Response from Ron Business Owner

Thank you very much for choosing our service, we appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Remotes / Keypad

Mark Pfuntner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 01/30/2014

Mark Sherman was excellent. This was an emergency service (Sunday) and he came around 6:00 pm. We called another place that offered similar services and they quoted an outrageous price over the phone without even seeing the issue. It was clear that the person did not want to do the work even though they offered emergency services. Mark was extremely accommodating and did the work in a well professional manner. There is no doubts that we will use Precision again when needed. They truly understand customer service!

Response from Ron Business Owner

Thank you very much for choosing our service, and sending your detailed review! Great job Mark!

Service: Garage Door Repair

Mike Loete

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 01/30/2014

Mark was professional, quick, and clean. It was a pleasure doing business with Precision, and I have since referred my coworkers for business. Thank you Mark!

Response from Ron Business Owner

Thank you very much for choosing our service!

Service: Broken Garage Door Spring Repair

Vito Arbore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 01/27/2014

Felix was great, knowledgeable, and courteous. I called another repair company and tried to setup an appointment but they never called me back. I called Precision Garage Doors, got a service representative on the phone, scheduled an appointment, and they fixed my garage door. Thank you!

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Repair

Jonathan Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 01/26/2014

I had a great experience in at a critical time. Ron was very friendly and knowledgeable. He even made necessary adjustments to prevent future problems. Thanks for everything. I would be glad to recommend Precision to my family and friends.

Response from Ron Business Owner

Thank you very much for choosing our service, and for your comments!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Sean Holly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 01/14/2014

I loved working with Precision, they were quick to respond and very courteous throughout the process of getting my garage door repaired. The final product is better than ever and I'm glad I gave them a call.

Response from Ron Business Owner

Thank you very much for sending us your comments!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Springs

Robert Eller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We were very pleased that Mark showed up on time. He gave us a choice of solutions to the problem. He applied our choice immediately. As soon as the weather is milder, we'll follow up with weatherstripping. We are pleased with the way our garage doors work now.

Response from Ron Business Owner

Thank you very much for choosing our service! Great job Mark!

Service: Garage Door Repair

Michael Bloch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 01/13/2014

I was very happy with the service and price. My garage door was not working very well intermittently (especially when it was colder than 20 degrees) in a house I recently purchased. Ron said we really needed a new opener. He had it installed in about an hour and I love it. It runs great (even at 5 below zero)and is super quiet. Ron was very nice and quite knowledgeable about garage doors. I would definitely recommend him. Came on time and did a great job.

Response from Ron Business Owner

We really appreciate you as our customer, thank you very much!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Remotes / Keypad

John Lindsay

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 01/04/2014

i am very glad I found you guys in the coupons as my garage door was catching up by the pulley. I attempted to fix my self and doing so broke the spring. So calling you now was the best. The Service Call was set up for Friday and was good to you word. The service man was fast & of good humor , personable, told me the problem, price and went to work after I agreed to the job. Very Happy Customer you have here.

Response from Ron Business Owner

Thank you very much for sending us your review! Thank you for choosing our service!

Service: Broken Garage Door Spring Repair

Product: Springs

Arnold Demarsh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newark, NY 01/02/2014

Super serviceman. Came in, told us the problems, and how to fix the problems. Cost up front, and that is what we paid-no hidden charges. Adjusted the runners, greased the rollers, set up the radar lights, handed us the remotes, gave us a quick lesson on how to use, and was on his way within an hour. Highly recommend. Thanks, and the Garage door works great

Response from Ron Business Owner

Thank you very much for sending us your detailed review! Great job Mark!

Service: Broken Garage Door Spring Repair

Sandra Baldwin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 01/02/2014

your technician arrived when he said he would, quickly diagnosed my problem, and spend an hour or so repairing, replacing and adjusting the door. It works like a dream now and is much quieter. I am still amazed that it always works, and opens and closes when I ask it to. Thank you

Response from Ron Business Owner

Thank you very much for choosing our service! We really appreciate your as our customer!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Install

Marcus Pomilio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Conesus, NY 12/21/2013

Ronnie was great. Gave me options to choose from, repair or replace. The work took no time at all and the price was very affordable.

Response from Ron Business Owner

Thank you for being our customer & for sending us your review!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Trish Byrne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 12/19/2013

Very much appreciated same day service.

Response from Ron Business Owner

Thank you very much for choosing us & sending us your comments!

Service: Broken Garage Door Spring Repair

Kim Shultz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Henrietta, NY 12/17/2013

Thanks! My garage door stopped working the day before I was to go out of town and Precision was at my house the next morning.Had my door fixed in plenty of time for me to get to the airport.The service person was so nice and I will never use anyone else. Precision was not the first company I called ,no one else could come for over a week! Precision in now the first company I will call

Response from Ron Business Owner

Thank you so much for sending us your review! We really appreciate you as our customer!

Service: Garage Door Opener Repair

Mike Pecora

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Farmington, NY 12/12/2013

Excellent service. I was amazed at how quick they could come to look at the door. Very friendly, personable, and caring.

Response from Ron Business Owner

Thank you very much for sending us your comments, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Mike Stowell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Macedon, NY 12/11/2013

I found your company in the phone book and called to have repairs done to my garage door. Mark called and arrived right on the schedule given to me over the phone. He was quite patient in explaining the problems and solutions as well as the cost. As I plan on purchasing a new door in the spring (hopefully from your company) Mark helped me to decide the best plan of action to get through the winter. A heartfelt thanks to him and your company. -Mike-30-

Response from Ron Business Owner

Thank you very much for choosing our service, we really appreciate you as our customer! Great job Mark!

Service: Garage Door Repair

Harry Salis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/09/2013

2 service men, both personable, ahead of schedule, professional, excellent work opener repair, spring replacement on two doors

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Sharon Morales

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 11/26/2013

We were impressed by your original service call and were not disappointed by the quality of service we received from Mark Sherman. His professional and personal approach to installing our new garage door will insure our continued use of your services. We have also expressed out positive feelings about your company to our friends.

Response from Ron Business Owner

Thank you very much for your excellent comments about Mark's work. We really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Ready to Experience 5-Star Service?

Join your Rochester neighbors and let our experts take care of your garage door.

Monroe County (585) 267-5174
Genesee County (585) 300-4522
Livingston County (585) 612-4164
Ontario County (315) 670-4607
Orleans County (585) 682-2740
Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624