5.0 1 2 3 4 5 3,528 Reviews

From Rochester Homeowners

Garage Door Repair in Rochester NY - Page 99

Precision Garage Door

Same-day garage door repair in Rochester NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rochester

Serving Rochester

Proudly serving the Rochester NY community with same day service.

Service truck

Local Garage Door Repair in Rochester NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Rochester Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rochester NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rochester Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Rochester

Serving Rochester

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is viewed very positively across a broad service area, with customers consistently praising fast response, professional technicians, clear communication, honest recommendations, and reliable repairs. Reviewers frequently mention same-day or next-day help, thorough explanations of problems and options, courteous service, clean workmanship, and fair pricing/value. Many customers also note repeat positive experiences and say they would confidently use or recommend the company again.

What Customers in Your Area Mention Most

Responsiveness (304) Customers repeatedly praise how quickly Precision responds, often mentioning same-day or next-day service, quick callbacks, and fast arrival when they need help. Professionalism (286) Reviewers consistently describe the team as professional, courteous, respectful, and well mannered throughout the service visit. Communication (244) Customers value the clear communication from booking through completion, including arrival updates, call-ahead notices, text messages, and thorough explanations of the work. Expertise (211) Reviewers frequently note that technicians are knowledgeable, experienced, and able to diagnose issues quickly while explaining the repair process clearly. Speed (198) Many reviews highlight quick repairs and efficient service, with technicians often finishing the job in a short time and getting doors working again promptly. Trustworthiness (176) Customers regularly mention honesty, straightforward recommendations, and no-pressure guidance, including situations where the company advised against unnecessary replacements. Friendliness (168) Technicians and office staff are often described as friendly, personable, pleasant, and easy to talk to, which helps create a positive customer experience. Value (142) Reviewers often describe the service as fairly priced, reasonably priced, or a good value for the quality of work and responsiveness provided. Workmanship (133) Customers praise the quality of the repairs and installations, saying the work is thorough, clean, careful, and leaves doors operating smoothly and reliably.

Recent Reviews from Rochester

Leigh Ann Schon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 04/10/2013

Great service!

Response from Ron Business Owner

Great job Josh!

Service: Garage Door Repair

Yevgeniy Levin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 04/10/2013

Mark Sherman did an excellent job of replacing old garage openers. He was courteous and professional. Thanks. Yevgeniy

Response from Ron Business Owner

Thank you very much for choosing our service! Great job Mark!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Joseph Kuperberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 04/09/2013

The tech was very professional and the work he completed was just what we needed. Nice job!

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer! Great job Mark!

Service: Garage Door Repair

Lorri Manioci

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 04/02/2013

Excellent customer service starting with the estimate of services to be performed. We discussed all options such as repair or replacing with brand new materials. Sales pitch was not "pushy". I was given options and honest advice from Ronnie. Mark Sherman was phenomenal. I could not have asked for a better technician. He was very knowledgeable of the products. Mark will be my technician of choice for the next home repair/improvement project around the house. I have already recommended Precision Door Service to friends and family.

Response from Ron Business Owner

Thank you very much for your detailed review! We really appreciate you as our customer! Great job done by Mark!

Service: Install Garage Doors

Product: Garage Doors

Pam Harrington

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 04/01/2013

Our garage door is working again! Our technician was prompt and courteous, and we are very happy with the work completed!

Response from Ron Business Owner

Thank you very much for your review! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Linda Burgio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

oUTSTANDING SERVICE! I CALLED SEVERAL PLACES FOR REPAIR AND DIDN'T GET A CALL BACK. I CALLED PRECISION AND THEY CAME OUT THE VERY NEXT DAY. THOUGH I ONLY NEEDED MY DOOR OPENER REPAIRED, THEY WENT THE EXTRA MILE AND ADJUSTED MY SPRINGS, GREASED THE ROLLERS AND PERFORMED SEVERAL OTHER TEST TO ENSURE THE DOOR WAS IN WORKING ORDER. GREAT COMPANY, GREAT PEOPLE, THANKS FOR A JOB WELL DONE!! LINDA & JOE BURGIO

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

John Driscoll

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I purchased a new garage door 5 years ago that has become a welcome addition on my home. I just recently had a liftmaster opener replace one I had for a number of years. Both were installed quickly & professionally. The new Liftmaster performs more smoothly and quieter than the old one. I've been quite satisfied w/ their quality.

Response from Ron Business Owner

Thank you very much for your review, we really appreciate you as our customer!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Bruce Shepard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Macedon, NY 03/27/2013

We were very happy with the service performed by your technician, Mark Sherman. He was courteous and explained everything in a straight forward manor. He showed us what the problem was and that besides the cable we knew was broken, both of the brackets that hold the cable's were clearly on the verge of failure. We had no suspicion that he was trying to sell us parts we didn't need. He also informed us of the age of the door and opener and told us when they might expect to need replacing. We were very satisfied with the service and would not hesitate to call Precision for any future garage door repairs.

Response from Ron Business Owner

Thank you very much for choosing our service, we really appreciate you as our customer! Great job by Mark!

Service: Garage Door Repair

Product: Cables

Sandra Poutre

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Macedon, NY 03/21/2013

You were referred by my son. He had a new garage door installed. I was impressed with the technician who repaired my door. He worked until he did both jobs under adverse conditions.

Response from Ron Business Owner

Thank you very much for being our customer, and for sending us your review! We really appreciate it! Great job Mark!!

Service: Broken Garage Door Spring Repair

Cindy Griffing

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Dansville, NY 03/21/2013

The technician was prompt, courteous, efficient and had the garage door fixed in a flash!

Response from Ron Business Owner

Thank you for sending us your review! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Jaclyn Muisus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 03/21/2013

We had a great experience with precision, especially our tech Mark. The door had several things broken and it ended up being a bit more then we thought. Mark was awesome at showing me what needed to be repaired. His work was very good and he was great. I would recommend precision and Mark to anyone that needs a repair or complete overhaul.

Response from Ron Business Owner

Thank you very much for choosing our service and for sending us your detailed review, we really appreciate it! Great job done by Mark!

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Paul Dhillon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 03/21/2013

Mark did a superb job of installing a new garage door and removing the old one and leaving the premises nice and clean. We are delighted with the new garage door and the new lift master opener.

Response from Ron Business Owner

Thank you very much for sending us your review! Thank you for being our customer! Great job done by Mark!

Service: Install Garage Doors

Product: Garage Doors

Robert Avery

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/21/2013

All questions were answered satisfactorily. Work was quickly and efficiently completed. I am happy with the result. This is the second time that I have used your company.

Response from Ron Business Owner

Thank you for being a loyal customer, we really appreciate that you continue to choose our service! Great job Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Install

Eric Jaynes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/21/2013

Mark was very knowledgeable about garage door products, and made sure to inform me of all my options before going any further. He was honest about his recommendations, and helped direct me to what would work best for me, rather than what would cost the most - not usually something you come across in sales. My wife and I are very happy with our new opener, and would definitely use your services again.

Response from Ron Business Owner

We really appreciate your detailed review! Thank you for choosing our service! Great job Mark!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Marsha Mitchell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was very, very pleased with the service. Everything was carefully explained to me, and I felt no pressure to buy anything I didn't need. The technician was extremely courteous and helpful. I highly recommend this company.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer! Great job Josh!

Service: Garage Door Opener Repair

Product: Belt Drive Garage Door Opener

Gary Panepinto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 03/19/2013

My car was stuck in the garage with a broken spring on the 17ft wood garage door. Call Precision (at random from their Phone book ad) around 10:30 AM and told them I had to be to work at 3:00 in the afternoon. The service tech. arrived in plenty of time to replace both springs and get me on my way in time. The door is over 40years old and will be calling Precision to put a new door in, in the Fall.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Noel Battey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 03/19/2013

Great service from the initial phone call to the technician and his work!

Response from Ron Business Owner

Thank you very much for sending in your review! Great job done by Mark!

Service: Broken Garage Door Spring Repair

Paul Coleman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Henrietta, NY 03/18/2013

Josh was extremely helpful, friendly, and thorough! We love our new, quiet garage door. Thank you!

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer!

Felix Coriano

Residential Technician: Felix Coriano

Service: Install Garage Doors

David Schwind

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Macedon, NY 03/18/2013

Ron came out a very short time after I called. He was extremely cordial and knowledgeable. It was clear that he was very interested in doing a great job and making sure I was a satisfied customer. He provided repair options and clearly outlined the cost of each. He had all of the parts necessary to do the job on the spot. He even reprogrammed the system in our 2 vehicles so that they could open the door. I would recommend him to anyone and have! A true professional!

Response from Ron Business Owner

We really appreciate you as our customer, thank you so much for sending us your detailed review!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Remotes / Keypad

Jack Clarcq

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 03/12/2013

Precision Door is a high quality organization. Ron, the owner, responded to my call expeditiously. He is knowledgeable about his products and did high quality work installing a new door opener and servicing the garage door. In addition, he was personable and was easy to communicate with. I selected Precision Door because of its location in East Rochester, the ad in the yellow pages snd the pricing for a service call. I highly recommend Precision Door.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Cables

Geremy Gersh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 03/11/2013

Excellent work. Would recommend these guys to anyone Thanks so much or everything

Response from Ron Business Owner

Thank you very much for sending us your review! Great job Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Install Garage Doors

Product: Garage Door Opener

Geremy Gersh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 03/11/2013

Excellent work. Would recommend these guys to anyone Thanks so much for everything

Response from Ron Business Owner

Thank you very much for sending us your review! Great job Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Install Garage Doors

Product: Garage Door Opener

Tina Carpino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We are very pleased with our new garage door opener, it is super quiet. Our installer Josh was very knowledgable and made the installation look so easy. He was also very nice and I give him alot of credit for working in the cold conditions, the day we had our opener installed it was freezing out. Thank you Josh for a GREAT job.

Response from Ron Business Owner

Thank you very much for your detailed review! Great job done by Josh!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Jeff Gagliardo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 03/06/2013

Mark was efficient and friendly. He intalled rollers, a new spring and adjusted my opener in less than an hour without cutting any corners. Thanks!

Response from Ron Business Owner

Thank you very much for sending us your review! Great job done by Mark!

Service: Broken Garage Door Spring Repair

Product: Rollers

Evan Carmichael

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Henrietta, NY 02/27/2013

Mark called before arriving and was prompt. He explained different options and did a great job. He also explained preventative maintenance suggestions.

Response from Ron Business Owner

Thank you very much for sending us your review!

Service: Broken Garage Door Spring Repair

George Schweinberger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/27/2013

Josh arrived on time and with a smile on his face, despite the freezing cold! He installed two new garage doors and hooked up the openers. We were very pleased with his work ethics, his courtesy, and his clean-up after the job. We are very satisfied.

Response from Ron Business Owner

Thank you very much for sending us your review! Great job Josh!

Service: Install Garage Doors

Product: Garage Doors

Mike Martone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Hi Ronnie and Team, Just wanted to let you know how very thrilled we were with the customer service that we received from your company. Our tech Mark Sherman was wonderful. He came less than 2 hours after our initial call to Precision and he couldn't have been more professional. He even came a second time, the very next morning, to make some adjustments as well. Once again, thank you to Precision for the great service. We will definitely be passing along your name and using you in our future. Many thanks, Mike and Kendra Martone Spencerport, NY

Response from Ron Business Owner

Thank you very much for sending us your review, we really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

Carolyn Gray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 02/26/2013

Precision was referred to my by my realtor, Ben Henderson. Ron Kull showed up assessed the situation within minutes ( a badly frayed cable), replaced faulty cable, balanced all forces, tightened bolts and voila! the door was good as new. Service was explained, efficient, technician was knowledgeable and courteous. Great experience!

Response from Ron Business Owner

Thank you very much for sending us your review!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Roy Larose

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Macedon, NY 02/25/2013

We have used your service twice in the last 3 years. great customer service with great responce time for repair. Your tech. was very informed on door repairs. we will most diffently use you again. thanks.

Response from Ron Business Owner

Thank you very much for sending us your review, we really appreciate you as our customer!

Service: Garage Door Repair

Christy Lipowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/23/2013

My door broke on a Sunday (of course) the service representative was very courteous & honest with me regarding the status of my garage door. Also made sure I was able to get my car out of the garage so I had no issues. A pleasure to work with

Response from Ron Business Owner

Thank you very much for sending us your review, and great job by Mark!

Service: Broken Garage Door Spring Repair

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Monroe County (585) 267-5174
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Wayne County (315) 290-3137
Wyoming County (585) 302-4334
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Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624