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Mark Sherman showed up on time, was professional and knowledgeable about the product and installation

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Nice work on our garage door. Getting an appointment was easy also.

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Good, friendly service. Professional. Completed repair efficiently and effectively.

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WAS HAPPY WITH THE SERVICE ,TECH WAS GREAT. WAS NOT HAPPY ABOUT NOT GETTING THE DISCOUNT BECAUSE IT WAS AFTER 5, GIRL ON THE PHONE NEVER SAID ANYTHING ABOUT THAT.

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Great professional service. Knowledgeable service personnel. Prices seem somewhat high. Recommended.

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Technician very quickly diagnosed all of the problems with my garage door and completed all repairs on the spot (spring, cables, rollers) plus lubricated other moving parts. All this on a Sunday!

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The tech, Felix, knew just what he was doing and resolved the problem quickly. He made the added effort of checking the whole system over before leaving. Prior to his arrival had been kept informed by phone continuously of his pending arrival by the home office. Service as advertised and then some! Thanks!!

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the service was on time, quick (about 45mins max) and very little fuss...he showed me what he did and that was it.... I was expecting a cost of $300, it came in at about $350....

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I am very pleased with the new garage door and the turnaround time from the time I first called to the actual installation. The email confirmations were helpful and I like that Felix was introduced to me in advance. Felix gets an A+! Thanks!

Thank you for the excellent review, we appreciate you as our customer! Great job by Felix!

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Overall service was fine. One issue: we were told the technician would arrive between 10A.M.-noon (I have the email), but he arrived at 9:00 A.M. which was a bit inconvenient.

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I was in a bad spot. I had just returned from a business trip, and my lawn needed attention immediately. My Garage door had broken when I was gone and would not move. Of course, my mower was inside. Precision came out on a weekend and fixed my door for much less than I expected. The service man was very knowledgeable and I would not hesitate to use them again.

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My experience with Precision was a positive one. Ronnie was personable and performed the service to my garage door quickly and to my satisfaction. The only negative was he was 30 minutes late. I would hire Precision again for any garage door work I need in the future.

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The service technician was on time, knowledgeable and professional. He was efficient and fair on the price assessment and very helpful. We were unable to raise the garage door due to the broken spring. The technician saved us a window by getting the garage door to open. He was great.

Thank you very much, we really appreciate you as our customer!

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EXCELLENT JOB

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We called Precision based on other reviews we had seen on line. They were very easy to work with. The appointment was scheduled with ease, the technician called prior to showing up and when they came they were professional and gave me my options. We decided to not have our current door repaired but to rather purchase a new opener. The technician gave me an estimate of how long it would take and stayed within that time frame. The only thing I didn't like was they did not give me the option to use the current wiring but rather ran new wires in my garage. At the end of the day it's not a huge deal but that's why I didn't give them five stars. I would have like to have had input into the decision.

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Mark was very helpful, with lots of good information; he did an excellent installation job. Two minor quibbles: (i) what I told on the phone didn't match the price initially charged due to the addition of a service charge (Mark corrected this immediately when I complained) and (ii) the opener, which is very nice and quiet, has the new MyQ Security 2.0 rolling code system and it does not work with the Homelink receiver in my 20121 car. This was rather annoying to learn after the fact. The incompatibility is not Precision's fault but it seems to me that I should have been informed of the possibility that there could be a compatibility issue before installation, as such problems are known. Homelink is sending a repeater kit to help me solve this problem (for the cost of shipping only). But dealers should press Liftmaster to include this kit with their units (or provide them free to dealers to include as a free add-on for customers that need it) for the next several years.

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Great job!

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Fast, courteous, friendly service. Highly recommend.

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Mark was prompt, courteous, knowledgeable and thorough. The prices were a little steep, but its working again without problems.

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Mark called before arriving and was prompt. He explained different options and did a great job. He also explained preventative maintenance suggestions.

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Ron did a great job. He was quick and made a recommendation to repair rather than replace which saved us $. Only drawback was that we had to wait three days to have the door fixed because they were booked.

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Mark did a super job, polite, friendly and easy to work with, will be calling on him again.

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I was very pleased with Precision Garage Door Repair. My technician was very polite,prompt, and knowledgable. I would recommend to my friends and family and I will certainly call Precision again if need be.

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my new garage opener was struck by ligtning and your company worked me in the next day and Mark installed a new one by 1PM. Good work Mary Kerr

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Mark was quick and efficient and it cost me what they said it would even though he ran into a little more difficulty and was here longer than expected.

Thank you very much for sending us your review, we really appreciate it! Great job Mark!

Review:

We had work done by Profetta in the past and were NOT satisfied with the service we received so when my garage door spring broke I went online to shop around. First I was impressed with the readability of Precision's web page. It told me all I needed to know without much hunting around. Secondly I read the reviews and compared them with other companies reviews from only customers in my area and I was very impressed with comments regarding Precision's punctuality, leaving the job site tidy and very impressed with their 24-7 service availability. Although I wasn't in a rush, that could've easily been the case and it was great to know Precision was willing to be there for me! When I called around 3:30 in the afternoon one day to make an appointment, the girl was almost apologetic that a technician probably couldn't get to me until after 5pm which may cost extra. I was touched by her concern, but didn't need the job done ASAP anyways, and here I was just hoping I could have someone come out by the end of the week and my springs were replaced within about 1hour first thing the next morning! Felix was courteous, friendly and went right to work once he got past the toad. I'm sure I'll be calling upon Precision down the road again someday. Thanks Precision for being professional and thoughtful about your customers needs!

Thank you so much for taking the time to submit your review! And thank you for such an excellent & detailed review, we really appreciate you as our customer! Great job done by Felix!!

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The technician was very friendly and explained the problem and solution so fluently that a child could understand. We do appreciated your company and would recommend Precision highly to our friends and family. Thanks again for your good service.

Thank you very much for sending us your review! We really appreciate you as our customer! Great job Mark!

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Thank you!

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I had another company install our new door last year. I needed another opener. Ron came to our house on a Sat. with a matching opener and corrected mistakes that were done by the first installer. Thank you Ron, Paul Nelson

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Review:

Big difference with our new garage door opener...quieter, quicker and Mark provided great service. Thanks

Thank you, we really appreciate you as our customer!