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about Precision Garage Door
Precision Garage Door of Rochesterhas received 61 reviews, averaging 4.01 Stars:
Penfield, NY
We really appreciate you as our customer, thank you!
Product:
Rochester, NY
Fast, courteous, friendly service. Highly recommend.
- Michael Booth
Thank you very much for choosing our service!
Product:
Rochester, NY
Mark was prompt, courteous, knowledgeable and thorough. The prices were a little steep, but its working again without problems.
- John Dehority
Thank you for sending us your review, we appreciate you as our customer!
Product:
Henrietta, NY
Mark called before arriving and was prompt. He explained different options and did a great job. He also explained preventative maintenance suggestions.
- Evan Carmichael
Thank you very much for sending us your review!
East Rochester, NY
Ron did a great job. He was quick and made a recommendation to repair rather than replace which saved us $. Only drawback was that we had to wait three days to have the door fixed because they were booked.
- Valerie Quinzi
Thank you for sending us your review!
Geneseo, NY
Mark did a super job, polite, friendly and easy to work with, will be calling on him again.
- Joseph Debell
Thank you very much for sending us your review! We really appreciate you as our customer!
Rochester, NY
I was very pleased with Precision Garage Door Repair. My technician was very polite,prompt, and knowledgable. I would recommend to my friends and family and I will certainly call Precision again if need be.
- Donna Worrell
Pittsford, NY
my new garage opener was struck by ligtning and your company worked me in the next day and Mark installed a new one by 1PM. Good work Mary Kerr
- Mary Kerr
Thank you very much for sending us your review, we really appreciate it!
Webster, NY
Mark was quick and efficient and it cost me what they said it would even though he ran into a little more difficulty and was here longer than expected.
- Garrett Traver
Thank you very much for sending us your review, we really appreciate it! Great job Mark!
Rochester, NY
We had work done by Profetta in the past and were NOT satisfied with the service we received so when my garage door spring broke I went online to shop around. First I was impressed with the readability of Precision's web page. It told me all I needed to know without much hunting around. Secondly I read the reviews and compared them with other companies reviews from only customers in my area and I was very impressed with comments regarding Precision's punctuality, leaving the job site tidy and very impressed with their 24-7 service availability. Although I wasn't in a rush, that could've easily been the case and it was great to know Precision was willing to be there for me! When I called around 3:30 in the afternoon one day to make an appointment, the girl was almost apologetic that a technician probably couldn't get to me until after 5pm which may cost extra. I was touched by her concern, but didn't need the job done ASAP anyways, and here I was just hoping I could have someone come out by the end of the week and my springs were replaced within about 1hour first thing the next morning! Felix was courteous, friendly and went right to work once he got past the toad. I'm sure I'll be calling upon Precision down the road again someday. Thanks Precision for being professional and thoughtful about your customers needs!
- Heidi Early
Thank you so much for taking the time to submit your review! And thank you for such an excellent & detailed review, we really appreciate you as our customer! Great job done by Felix!!
Product:
Residential Technician: Felix Coriano
Rochester, NY
The technician was very friendly and explained the problem and solution so fluently that a child could understand. We do appreciated your company and would recommend Precision highly to our friends and family. Thanks again for your good service.
- Emanuel Lawson
Thank you very much for sending us your review! We really appreciate you as our customer! Great job Mark!
Rochester, NY
Thank you!
- Chapman
Thank you for taking the time to send us your review!
Rochester, NY
I had another company install our new door last year. I needed another opener. Ron came to our house on a Sat. with a matching opener and corrected mistakes that were done by the first installer. Thank you Ron, Paul Nelson
- Paul Nelson
Thank you very much for taking the time to send your review! We really appreciate you as our customer!
Pittsford, NY
Big difference with our new garage door opener...quieter, quicker and Mark provided great service. Thanks
- Joe Scarlata
Thank you, we really appreciate you as our customer!
Product:
Penfield, NY
I have used Precision for over 10 years because of their 24 hr. operator availability and quick response from a nearby location. Repairs have been well done by courteous technicians. Of course, I would always prefer lower prices.
- Ned Seachman
Mr. Seachman, thank you very much for taking the time to submit a review! We really appreciate you as our customer!
Macedon, NY
n/a
- Chirs Thorp
Thank you for your review!
Product:
Rochester, NY
Thank you Felix!
- C. Blankman
Thank you for taking the time to submit a review!
Newark, NY
Mark was very helpful and had good answers for all my questions.
- Ronald Wahl
Thank you very much for your review!
Product:
Fairport, NY
I was in the market to replace my screw drive garage door opener that was continually failing in the colder weather. Your web site was very informative and helpful in explaining the 3 opener model options and explained why the screw drive was really not the best choice for this climate. Your pricing for the 3280 1/2 HP Belt Drive unit with installation was very affordable, and Josh Arena was very professional with the service he provided.
- John Beerse
Thank you very much Mr. Beerse, we really appreciate your comments!! Great job Josh!
Product:
Fairport, NY
Very happy with the service from Josh. Not only did he fix the problem but he also took the time to explain the options that I could take. The previous company I brought in was more concerned with fixing it fast and then on to the next house.
- Steve Johnson
Thank you for your comments, great job Josh!
Rochester, NY
We are very pleased with Ron's professionalism. Thank you so very much!
- J. Liberatore
Thank you very much!
Penfield, NY
Quick response and thorough repair of our problem. Ron did a great job explaining the problem as well as reviewing the projected life of the opener.
- Chris Lestori
Thank you very much!
Lima, NY
Ron, I was initially disappointed that I had agreed to let you install the wrong door (a different one came in than I ordered), but decided it was not worth waiting another 4-6 weeks...and now I am happy with the new door. You were honest about what might have happened (that it may have been your company's fault and not the manufacturer) and I respect you for that. You're great to deal with, and did a great job installing it. I will call you if I ever back through the door again!
- Sally Bloom
Thank you very much again Ms. Bloom! We really appreciate you as our customer, and thank you for working with us.
Fishers, NY
I liked the way Ron explained what needed to be done. I did have to have him come back because the limit switch popped out and the door did not work correctly. The only suggestion I would have would be to expedite an appointment in that situation. I would use the service again.
- Cathy Leverone
Thank you very much Ms. Leverone!
Rochester, NY
Evening appointments provided our initial interest. We have had past satisfactory experience with Precision. This time, we needed a cable replacement. The work was done quickly and a very thorough explanation was given on how to make the repair last longer. I was treated with respect (which is rare these days in the service community). Great people to do business with!
- Margaret Fellows
Thank you very much Mrs. Fellows!
Macedon, NY
Good job Fred.
- R. Strong
Thank you Mr. Strong!
Product:
Caledonia, NY
work was done quickly
- Charles Burometto
Product:
Henrietta, NY
Ron was a cool guy he came out and explained to me the situation. He was able to fix the problem quickly and get my garage door working again. Thanks for the quick service
- Steve Swetman
Webster, NY
I returned to Precision for door service because I was very satisfied with the complete mechanical overhaul complete about 4 years ago. On the visit, Fred explained the cause of the cable failure (corrosion) and performed the repairs promptly and professionally. I will continue to choose and recommend Precision.
- Richard Wheeler
Thank you very much again Mr. Wheeler!
Product:
Farmington, NY
Customer phoned in to "praise Jason's work, knowledge, explanation, and was very professional"
- Mike Zalone
Product:
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
Great job!
- Robert Fortuna