(866) 835-6303

Read what people are saying
about Precision Garage Door

Precision Garage Door of Rochester
has received 61 reviews, averaging 4.01 Stars:
1 2 3 4 5
Review:

Great job!

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A Response from: Ron

We really appreciate you as our customer, thank you!

Service Provided:

Install Garage Doors


Product:

Garage Doors


Review:

Fast, courteous, friendly service. Highly recommend.

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A Response from: Ron

Thank you very much for choosing our service!

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

Mark was prompt, courteous, knowledgeable and thorough. The prices were a little steep, but its working again without problems.

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A Response from: Ron

Thank you for sending us your review, we appreciate you as our customer!

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

Mark called before arriving and was prompt. He explained different options and did a great job. He also explained preventative maintenance suggestions.

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A Response from: Ron

Thank you very much for sending us your review!

Service Provided:

Broken Garage Door Spring Repair


Review:

Ron did a great job. He was quick and made a recommendation to repair rather than replace which saved us $. Only drawback was that we had to wait three days to have the door fixed because they were booked.

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A Response from: Ron

Thank you for sending us your review!

Ron Kull Service Provided:

Garage Door Opener Repair


Other Staff: Ron Kull
Review:

Mark did a super job, polite, friendly and easy to work with, will be calling on him again.

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A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer!

Service Provided:

Garage Door Opener Install


Review:

I was very pleased with Precision Garage Door Repair. My technician was very polite,prompt, and knowledgable. I would recommend to my friends and family and I will certainly call Precision again if need be.

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Felix Coriano Service Provided:

Garage Door Opener Install


Residential Technician: Felix Coriano
Review:

my new garage opener was struck by ligtning and your company worked me in the next day and Mark installed a new one by 1PM. Good work Mary Kerr

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A Response from: Ron

Thank you very much for sending us your review, we really appreciate it!

Service Provided:

Garage Door Opener Repair


Review:

Mark was quick and efficient and it cost me what they said it would even though he ran into a little more difficulty and was here longer than expected.

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A Response from: Ron

Thank you very much for sending us your review, we really appreciate it! Great job Mark!

Service Provided:

Broken Garage Door Spring Repair


Review:

We had work done by Profetta in the past and were NOT satisfied with the service we received so when my garage door spring broke I went online to shop around. First I was impressed with the readability of Precision's web page. It told me all I needed to know without much hunting around. Secondly I read the reviews and compared them with other companies reviews from only customers in my area and I was very impressed with comments regarding Precision's punctuality, leaving the job site tidy and very impressed with their 24-7 service availability. Although I wasn't in a rush, that could've easily been the case and it was great to know Precision was willing to be there for me! When I called around 3:30 in the afternoon one day to make an appointment, the girl was almost apologetic that a technician probably couldn't get to me until after 5pm which may cost extra. I was touched by her concern, but didn't need the job done ASAP anyways, and here I was just hoping I could have someone come out by the end of the week and my springs were replaced within about 1hour first thing the next morning! Felix was courteous, friendly and went right to work once he got past the toad. I'm sure I'll be calling upon Precision down the road again someday. Thanks Precision for being professional and thoughtful about your customers needs!

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A Response from: Ron

Thank you so much for taking the time to submit your review! And thank you for such an excellent & detailed review, we really appreciate you as our customer! Great job done by Felix!!

Felix Coriano Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Residential Technician: Felix Coriano
Review:

The technician was very friendly and explained the problem and solution so fluently that a child could understand. We do appreciated your company and would recommend Precision highly to our friends and family. Thanks again for your good service.

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A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer! Great job Mark!

Service Provided:

Broken Garage Door Spring Repair


Review:

Thank you!

-

A Response from: Ron

Thank you for taking the time to send us your review!

Ron Kull Service Provided:

Garage Door Repair


Other Staff: Ron Kull
Review:

I had another company install our new door last year. I needed another opener. Ron came to our house on a Sat. with a matching opener and corrected mistakes that were done by the first installer. Thank you Ron, Paul Nelson

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A Response from: Ron

Thank you very much for taking the time to send your review! We really appreciate you as our customer!

Ron Kull Service Provided:

Broken Garage Door Spring Repair


Other Staff: Ron Kull
Review:

Big difference with our new garage door opener...quieter, quicker and Mark provided great service. Thanks

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A Response from: Ron

Thank you, we really appreciate you as our customer!

Service Provided:

Garage Door Opener Install


Product:

Remotes / Keypad


Review:

I have used Precision for over 10 years because of their 24 hr. operator availability and quick response from a nearby location. Repairs have been well done by courteous technicians. Of course, I would always prefer lower prices.

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A Response from: Ron

Mr. Seachman, thank you very much for taking the time to submit a review! We really appreciate you as our customer!

Service Provided:

Broken Garage Door Spring Repair


Review:

n/a

-

A Response from: Ron

Thank you for your review!

Service Provided:

Garage Door Opener Repair


Product:

Opener


Review:

Thank you Felix!

-

A Response from: Ron

Thank you for taking the time to submit a review!

Felix Coriano Service Provided:

Broken Garage Door Spring Repair


Residential Technician: Felix Coriano
Review:

Mark was very helpful and had good answers for all my questions.

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A Response from: Ron

Thank you very much for your review!

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

I was in the market to replace my screw drive garage door opener that was continually failing in the colder weather. Your web site was very informative and helpful in explaining the 3 opener model options and explained why the screw drive was really not the best choice for this climate. Your pricing for the 3280 1/2 HP Belt Drive unit with installation was very affordable, and Josh Arena was very professional with the service he provided.

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A Response from: Ron

Thank you very much Mr. Beerse, we really appreciate your comments!! Great job Josh!

Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Review:

Very happy with the service from Josh. Not only did he fix the problem but he also took the time to explain the options that I could take. The previous company I brought in was more concerned with fixing it fast and then on to the next house.

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A Response from: Ron

Thank you for your comments, great job Josh!

Service Provided:

Broken Garage Door Spring Repair


Review:

We are very pleased with Ron's professionalism. Thank you so very much!

-

A Response from: Ron

Thank you very much!

Ron Kull Service Provided:

Install Garage Doors


Other Staff: Ron Kull
Review:

Quick response and thorough repair of our problem. Ron did a great job explaining the problem as well as reviewing the projected life of the opener.

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A Response from: Ron

Thank you very much!

Ron Kull Service Provided:

Garage Door Opener Repair


Other Staff: Ron Kull
Review:

Ron, I was initially disappointed that I had agreed to let you install the wrong door (a different one came in than I ordered), but decided it was not worth waiting another 4-6 weeks...and now I am happy with the new door. You were honest about what might have happened (that it may have been your company's fault and not the manufacturer) and I respect you for that. You're great to deal with, and did a great job installing it. I will call you if I ever back through the door again!

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A Response from: Ron

Thank you very much again Ms. Bloom! We really appreciate you as our customer, and thank you for working with us.

Ron Kull Service Provided:

Install Garage Doors


Product:

Garage Doors


Other Staff: Ron Kull
Review:

I liked the way Ron explained what needed to be done. I did have to have him come back because the limit switch popped out and the door did not work correctly. The only suggestion I would have would be to expedite an appointment in that situation. I would use the service again.

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A Response from: Ron

Thank you very much Ms. Leverone!

Ron Kull Service Provided:

Garage Door Opener Repair


Other Staff: Ron Kull
Review:

Evening appointments provided our initial interest. We have had past satisfactory experience with Precision. This time, we needed a cable replacement. The work was done quickly and a very thorough explanation was given on how to make the repair last longer. I was treated with respect (which is rare these days in the service community). Great people to do business with!

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A Response from: Ron

Thank you very much Mrs. Fellows!

Ron Kull Service Provided:

Garage Door Repair


Product:

Cables


Other Staff: Ron Kull
Review:

Good job Fred.

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A Response from: Ron

Thank you Mr. Strong!

Service Provided:

Broken Garage Door Spring Repair


Product:

Garage Doors


Review:

work was done quickly

-

Service Provided:

Install Garage Doors


Product:

Garage Doors


Review:

Ron was a cool guy he came out and explained to me the situation. He was able to fix the problem quickly and get my garage door working again. Thanks for the quick service

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Ron Kull Service Provided:

Garage Door Opener Repair


Product:

Garage Doors


Other Staff: Ron Kull
Review:

I returned to Precision for door service because I was very satisfied with the complete mechanical overhaul complete about 4 years ago. On the visit, Fred explained the cause of the cable failure (corrosion) and performed the repairs promptly and professionally. I will continue to choose and recommend Precision.

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A Response from: Ron

Thank you very much again Mr. Wheeler!

Service Provided:

Broken Garage Door Spring Repair


Product:

Garage Doors


Review:

Customer phoned in to "praise Jason's work, knowledge, explanation, and was very professional"

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Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


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Precision Door Service
Office: (585) 223-8960
650 Mile Crossing Blvd.
Rochester, NY 14624