5.0 1 2 3 4 5 3,523 Reviews

From Rochester Homeowners

Garage Door Repair in Rochester NY - Page 101

Precision Garage Door

Same-day garage door repair in Rochester NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rochester

Serving Rochester

Proudly serving the Rochester NY community with same day service.

Service truck

Local Garage Door Repair in Rochester NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Rochester Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rochester NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rochester Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Rochester

Serving Rochester

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is reviewed very positively across Rochester and nearby communities for fast, reliable garage door service delivered by professional, courteous technicians. Customers frequently describe the team as honest, knowledgeable, and easy to work with, and many note clear explanations, fair pricing, and smooth experiences from scheduling through completion. Repeat customers and referrals are common, suggesting strong trust and consistent service quality.

What Customers in Your Area Mention Most

Service (344) Customers consistently praise the team for courteous, helpful, and friendly service that feels easy to work with from the first call through completion. Professionalism (312) Reviews repeatedly describe technicians and office staff as professional, polite, respectful, and well mannered, with careful attention to customer needs. Responsiveness (268) Customers frequently highlight quick callbacks, fast scheduling, early arrivals, same-day or next-day help, and strong emergency responsiveness. Speed (255) Many reviews mention fast repairs, efficient installations, and work completed quickly, often in under an hour or on the first visit. Communication (231) Reviewers value clear explanations, advance arrival notices, texts or calls before visits, and detailed walkthroughs of the problem, options, and completed work. Trustworthiness (203) Customers repeatedly describe the company as honest, straightforward, and transparent, often noting that technicians do not oversell or pressure them. Expertise (196) Technicians are frequently praised for knowing garage doors and openers well, diagnosing issues quickly, and explaining repairs clearly and confidently. Value (154) Many reviews call the pricing fair, reasonable, or a good value, with customers appreciating upfront quotes and no-pressure recommendations. Workmanship (148) Customers consistently commend the quality of the repairs and installations, often noting that doors run smoother, quieter, and like new after service.

Recent Reviews from Rochester

Tom Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 11/26/2012

very pleased with service, and explanation of service performed.

Response from Ron Business Owner

Thank you very much for choosing our service!

Service: Broken Garage Door Spring Repair

Donna Grippo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 11/25/2012

We found them in the yellow pages once before and were extremely happy. We wanted to use the same company this time but couldn't remember who it was. We thought it was Precision and were happy to know it was the same company. Your service,quality & knowledgeable technician(Mark Sherman) is an asset. He was also very friendly,gave advice & answered questions. I also like the way you have the technician call to say they're on their way. The receptionist scheduling was very friendly & I like the way you can schedule within a window of time. We will use you again!

Response from Ron Business Owner

Thank you very much for your detailed review! We really appreciate you as our loyal customer! Great job Mark!

Service: Broken Garage Door Spring Repair

Donald Turk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 11/24/2012

I've had Precision do a number of things for our garage door: routine maintenance (twice) and a new opener. This time it was to replace the main spring which had broken on a Saturday afternoon. Mark Sherman was able to come out that evening. He quickly assessed the needs, gave me options (without pressure) and accomplished the work professionally (but with a warm, personal manner). I thought the cost reasonable and the quality of workmanship high. I enthusiastically recommend both Precision and Technician Mark Sherman!!

Response from Ron Business Owner

Wow, thank you so much for your review! We really appreciate you as our customer! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Sandra Remington

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 11/23/2012

Your service, technician and work were outstanding. We really appreciated the extra mile that was taken for us and will highly recommend your company to all. Thank you.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Stephen Chamberlain

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 11/23/2012

Mark did a very professional job. Very good technician.

Response from Ron Business Owner

Thank you very much for sending us your review! Great job Mark!

Service: Garage Door Opener Repair

Kermit Beadle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Holley, NY 11/23/2012

Tech was excellent. I thought the parts were a little expensive but overall I was very satisfied.

Response from Ron Business Owner

Thank you very much for choosing our service & sending us your review! Great job Mark!

Service: Broken Garage Door Spring Repair

James Goldberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 11/23/2012

First class technican, service, attitude, punctual, and respectful. Josh is an asset to your company. Jimmy G.

Response from Ron Business Owner

Awesome review for Josh, thank you very much for sending us your comments! We really appreciate you as our customer!

Service: Garage Door Repair

David Lent

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 11/16/2012

This was for the most part a very positive experience. Fast efficient service within a day of calling.Mark Sherman was knowledgeable about my opener, explained all aspects of it's functions and had it installed in less than two hours.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Craig Corey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 11/15/2012

Ron ; Had our door eyes replaced and door tuned up a little- @ the Bailey Rd Property- Mark did a great job- courteous, professional and friendly. I choose your company for those reasons- and your fast service. Thanks Craig Corey

Response from Ron Business Owner

Thank you very much for being a very loyal customer, we really appreciate it! Great job Mark!

Service: Garage Door Opener Repair

Product: Opener

Donna Worrell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 11/15/2012

I was very pleased with Precision Garage Door Repair. My technician was very polite,prompt, and knowledgable. I would recommend to my friends and family and I will certainly call Precision again if need be.

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Install

Lawrence Nazarian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 11/15/2012

Your advertising coupon was very professional and induced me to call. I was given an appointment for the next day, and Mark called as promised and came on time. He determined that we needed a new opener and installed it in about 1.5 hours after arrival. He was friendly, professional, and informative. Overall, I was very pleased.

Response from Ron Business Owner

Thank you very much for choosing our service! We really appreciate you as our customer! Great job Mark!

Service: Garage Door Opener Install

Product: Remotes / Keypad

Debbie Lang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 11/15/2012

We had our garage doors repaired/adjusted. The service person was very detail oriented and took his time to do a terrific job. We were told about Precision through a neighbor and would definitely recommend them to others.

Response from Ron Business Owner

Thank you very much for sending us your comments! We really appreciate you as our customer! Great job Josh!

Service: Garage Door Repair

Sue Harman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was most satisfied with the service and will call again if I have any more problems. Also, I will happily recommend them to my neighbors. Thank you

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Billy Cultrara

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 11/13/2012

My name is Billy Cultrara and I am an architectural designer and builder in the greater Rochester area. I discovered "Precision Door Co." by their add in the phone book in 2009. Needless to say I haven't looked back. Their service is impeccable and the owner Ronnie treats myself and my clients like nothing else matters but our satisfaction. I don't no how he provides such outstanding quality in his business and himself and still makes money. Keep it up Ronnie!

Response from Ron Business Owner

Thank you so much for sending us your review! We really appreciate your comments as a fellow local business owner, and we're really proud to have you as our customer.

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Nancy VanNess

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 11/13/2012

Dear Precision, The Technician (Mark) was great. First he had "called" to say he was at a job site that was running bit longer than expected(which was fine since I was home for the remainder of the day anyway). Secondly, I had lost my voice with Laryngitis & Mark was able to talk to my husband on the phone & explain the door situation. And lastly he had given me great information to maybe replacing the door opener and how to keep the tracks from becoming flat & showed me how to tighten the bolts on the door. He was quick and very, very nice to have as a service Technician.

Response from Ron Business Owner

Thank you very much for choosing our service & for sending us your detailed review! We really appreciate you as our customer!!

Service: Garage Door Repair

Product: Cables

Ken Flora

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Nunda, NY 11/09/2012

Great fast service , installer was great , very concerned with us being happy and educating us in the use of the products.

Response from Ron Business Owner

Thank you very much for choosing our service and for sending us your review! Great done by Josh!

Service: Install Garage Doors

Product: Belt Drive Garage Door Opener

P. Nelson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 11/02/2012

Very impressed by Josh!

Response from Ron Business Owner

Thank you very much for sending us your comments! Great job Josh!

Service: Install Garage Doors

H. Szarlacki

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 11/02/2012

Ron was on time and took good care of my problem.

Response from Ron Business Owner

Thank you very much for your comments and for being our valued customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

B. Greenberger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 11/02/2012

Roly Door, whom I've delt with for 20yrs, could not make an evening call and recommended Precision. At that hour (7pm) they were accommodating, courteous, and prompt. Mark was most professional, efficient, & quick. Explained his work & aimed to please. A new customer!!

Response from Ron Business Owner

Thank you very much for choosing our service! We really appreciate you as our customer! Great job Mark!

Service: Broken Garage Door Spring Repair

Michelle McMullen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

friendly. great quick service!! thank you!

Response from Ron Business Owner

Thank you very much for sending us your review, we really appreciate it! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Coral Surgeon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 11/01/2012

Fast excellent service was provided on the night of the storm.

Response from Ron Business Owner

Thank you for sending us your review, we really appreciate it! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Greg VanDussen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Batavia, NY 10/31/2012

Precision Door responded quickly to my call, found the problem and gave us lots of valuable advice. We had confidence in our technician and we'll definitely contact Precision with any future needs.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer! Great job Josh!

Service: Garage Door Opener Repair

Product: Rollers

Donald Loopman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 10/31/2012

The favorable comments from Farmington and Victor customers helped us in choosing Precision. Your technician, Felix, was very knowledgeable and repaired the garage door quickly and well. He was also personable.

Response from Ron Business Owner

Thank you very much for choosing our service! We really appreciate you as our customer, thank you for sending a review as well!! Great job Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Amy Vierhile

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 10/31/2012

Josh was friendly and efficient. He was on time and very professional. I would choose Precision again.

Response from Ron Business Owner

Thank you very much for choosing our service, we really appreciate you as our customer! Great job Josh!

Service: Broken Garage Door Spring Repair

Maureen Harrigan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kendall, NY 10/28/2012

Your service was prompt and the gentleman who came was friendly and found the problem in a very short time. I was very pleased.

Response from Ron Business Owner

Thank you very much for your review! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Kay Hall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/25/2012

I would recommend Precision for their great service. The service technician arrived on time, answered all my questions and completely cleaned up after. Very pleased with new garage door opener!

Response from Ron Business Owner

Thank you very much for your review! We really appreciate you as our customer! Great job Josh!

Service: Garage Door Repair

Product: Garage Door Opener

Mike Robinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Caledonia, NY 10/25/2012

Ron was great. Explained everything in detail, how springs are wound and even got a math lesson on Door Spring formulas.

Response from Ron Business Owner

Thank you very much for choosing our service! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Maureen Dufek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/18/2012

I was given the name of your company by a friend. Yes you met and exceeded my expectations. Garage door repair. Mark worked on my door. He arrived on time ,did a great job explaining what the problem was and fixing it. If I have any further problems with it I will not hesitate to call your company. If anyone I know needs a garage door repairman I will be happy to give them your company's name. Thank you for your great service.

Response from Ron Business Owner

Thank you very much for sending us your detailed review! We really appreciate your comments! Great job done by Mark!!

Service: Broken Garage Door Spring Repair

JOhn Lenhard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 10/14/2012

Mark was prompt and did an exellent job replacing our garage door spring. He was informative and even spent a few extra minutes adjusting one the door tracks. I would definitly call on you again. Thanks again, John & Evie Lenhard

Response from Ron Business Owner

Thank you very much Mr. Lenhard! We really appreciate that you're our customer! Thank you for sending us your review.

Service: Broken Garage Door Spring Repair

Product: Springs

Robin Pritchard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Mark stopped out for a potential repair, and after a thorough discussion we decided to replace both garage doors - which were 22 years old. Mark was very knowledgeable about the product, and no pressure at all. The day of the installation went very well, and with a challenge on one door regarding the alignment of a already installed garage door opener....no issues at all. Mark tackled the challenge and all is well. Cleanup after the installation exceeded expectations. We are very pleased, and would recommend Precision and Mark...

Response from Ron Business Owner

Thank you very much for sending us your detailed review & your comments!! We really appreciate you as our customer! Great job done by Mark!!

Service: Install Garage Doors

Product: Garage Doors

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Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624