5.0 1 2 3 4 5 3,523 Reviews

From Rochester Homeowners

Garage Door Repair in Rochester NY - Page 100

Precision Garage Door

Same-day garage door repair in Rochester NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rochester

Serving Rochester

Proudly serving the Rochester NY community with same day service.

Service truck

Local Garage Door Repair in Rochester NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Rochester Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rochester NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rochester Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Rochester

Serving Rochester

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is reviewed very positively across Rochester and nearby communities for fast, reliable garage door service delivered by professional, courteous technicians. Customers frequently describe the team as honest, knowledgeable, and easy to work with, and many note clear explanations, fair pricing, and smooth experiences from scheduling through completion. Repeat customers and referrals are common, suggesting strong trust and consistent service quality.

What Customers in Your Area Mention Most

Service (344) Customers consistently praise the team for courteous, helpful, and friendly service that feels easy to work with from the first call through completion. Professionalism (312) Reviews repeatedly describe technicians and office staff as professional, polite, respectful, and well mannered, with careful attention to customer needs. Responsiveness (268) Customers frequently highlight quick callbacks, fast scheduling, early arrivals, same-day or next-day help, and strong emergency responsiveness. Speed (255) Many reviews mention fast repairs, efficient installations, and work completed quickly, often in under an hour or on the first visit. Communication (231) Reviewers value clear explanations, advance arrival notices, texts or calls before visits, and detailed walkthroughs of the problem, options, and completed work. Trustworthiness (203) Customers repeatedly describe the company as honest, straightforward, and transparent, often noting that technicians do not oversell or pressure them. Expertise (196) Technicians are frequently praised for knowing garage doors and openers well, diagnosing issues quickly, and explaining repairs clearly and confidently. Value (154) Many reviews call the pricing fair, reasonable, or a good value, with customers appreciating upfront quotes and no-pressure recommendations. Workmanship (148) Customers consistently commend the quality of the repairs and installations, often noting that doors run smoother, quieter, and like new after service.

Recent Reviews from Rochester

J Knapp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lima, NY 02/19/2013

Josh explained everything to us & was patient. Thank you!

Response from Ron Business Owner

Thank you very much for sending us your review!

Service: Broken Garage Door Spring Repair

S Gilbert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Elba, NY 02/19/2013

Door works great!

Response from Ron Business Owner

Thank you very much for your review!

Service: Broken Garage Door Spring Repair

C Sargent

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 02/19/2013

Mark was personable, professional, courteous & informative. He would be the technician I would recommend for any garage door issue.

Response from Ron Business Owner

Thank you very much for sending us your review!

Service: Broken Garage Door Spring Repair

A Sekol

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/19/2013

Good job by Mark.

Response from Ron Business Owner

Thank you very much for sending us your review!

Service: Broken Garage Door Spring Repair

Matthew Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/14/2013

Mr. Coriano was professional, knowledgeable, and efficient. He diagnosed the problem quickly and was able to fix our door within the hour. He also fixed all of our openers. We were very happy with the experience and would highly recommend Precision to others.

Response from Ron Business Owner

Thank you very much for your review, we really appreciate you as our customer! Great job Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Product: Rollers

Valerie Quinzi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ron did a great job. He was quick and made a recommendation to repair rather than replace which saved us $. Only drawback was that we had to wait three days to have the door fixed because they were booked.

Response from Ron Business Owner

Thank you for sending us your review!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Bob Dobbin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 02/11/2013

Great job. Got done what needed doing and in a reasonable amount of time. Quick turn-around from time of placing the call to service tech on sight. Would not hesitate to recommend you to anyone needed garage door service of any type.

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Steven Achilles

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Geneva, NY 02/08/2013

had used your service before Josh was great(even though it was freezing out) will call you again if I need anything

Response from Ron Business Owner

Thank you very much for choosing our service, we really appreciate it! Great job Josh!

Service: Garage Door Opener Install

Product: Rollers

Charles Salsedo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 02/07/2013

The best service I ever had. The tech was great. When I need a new door I definitely will call your company

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer! Great job done by Mark!

Service: Garage Door Opener Repair

Joseph Debell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Geneseo, NY 02/07/2013

Mark did a super job, polite, friendly and easy to work with, will be calling on him again.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer!

Service: Garage Door Opener Install

John Pinkerton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 02/07/2013

I had a spring on the garage door brake on Friday and Precision was willing to make the repair on Sunday to mitigate the inconvenience of the door not working properly. Ron called before coming to make sure I was ready for the repair, very considerate. Ron explained all the options available from just repairing the spring to replacing the entire door. Ron did not pressure me in any way to purchase anything I did not feel I needed. The repair was made quickly and professionally. The cost was fair and reasonable. I would highly recommend Precision for any of your garage door needs.

Response from Ron Business Owner

Thank you very much for choosing our service, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Gloria Bender

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Warsaw, NY 02/05/2013

Mark was great! I commend him on a job well done. He was very informative and patient. It wasn't an easy job. Our old door opener was ancient and parts were so worn out. very pleased with his work and knowledge.

Response from Ron Business Owner

Thank you very much for sending us your review! Great job Mark!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Latha Ramchandran

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 01/24/2013

We had used Precision Garage door service a few years ago and were very satisfied with their service. Therefore when we had problem with garage door this time I immediately called Precision. The technician arrived right on appointed time. He immediately noticed the broken spring. Did 25 point Safety check. Replaced the spring, worn out bearings. Completed the job with in an hour. Now the door works as good as new.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Product: Springs

Cheryl Hungerford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great response time and very good service. The tech explained everything clearly and let me know my choices before he went ahead and completed the repair. I highly recommend precision.

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer!

Service: Garage Door Repair

Debbie Lloyd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 01/21/2013

Service was great and the technician was extremely helpful and accomodating!

Response from Ron Business Owner

Thank you very much for sending us your review!

Service: Broken Garage Door Spring Repair

Julie Ahmed

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newark, NY 01/18/2013

my friends in Newark gave me the name of this firm. prompt, pleasant and great technician. Mr. Arena came when promised, spent lots of time explaining to me what our problem was, gave suggestions as to how to maintain the work he did. He probably could have told me I needed a new door and new opener, but was very honest and rebuilt the hardware and related items on my existing wooden door. he also simply adjusted the existing opener. I was impressed with that. neat worker and again, impressed with his not selling me anything more than I needed!

Response from Ron Business Owner

Thank you very much for choosing our service and sending us your review! Great job done by Josh!

Service: Garage Door Repair

Richard Arnaud

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Henrietta, NY 01/18/2013

Finally a garage door company I can trust! With busted springs we needed service fast. Precision provided next day service-wow! The service technician was honest with the assessment, provided quality service and totally fair with the price. Above all he warranteed his work and parts--Nice...

Response from Ron Business Owner

Thank you very much for choosing our service, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Amy Dake

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 01/18/2013

Your technician, Mark, did a wonderful job of solving all of our garage door problems. From the stuck mechanism to replacing the door springs to helping reprogram the keypad and remotes. He was extremely knowledgeable and while he suggested additional maintenance improvements, he was not overly pushy! Thanks for the job well done.

Response from Ron Business Owner

Thank you very much for sending us your review! Great job Mark!

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Gil Goodman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 01/18/2013

I couldn't be more pleased with the knowledge and personal service Ron displayed. He is a welcome service provider and a breath of fresh air.

Response from Ron Business Owner

Thank you very much for sending us your review, we really appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Garage Door Opener

Carol Gardner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/29/2012

Felix was very friendly on the phone and on the job. The spring on my garage door had broken....Felix came at 7:00 on Sat. night and I was very greatful .....I was able to get my car out of the garage and get to church Sun. am. I thought he was courteous and did a good job. He recommended that I get 2 new springs which made sense to me...if one broke the other will probably go as well. Carol Gardner

Response from Ron Business Owner

Ms. Gardner, thank you very much for sending us your comments! We really appreciate you as our customer! Great job Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Product: Springs

Scott Mazzola

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Macedon, NY 12/28/2012

Garage door opener had partially fallen from the ceiling, leaving it hanging and all wiring pulled out. The house is for sale and a showing was scheduled. I called and they fit in a repair in a hurry. Mark was friendly, but got down to business quickly and had the job done in about 1 hour. The office personnel were friendly and I am thankful to them as well for being able to make this happen. They arranged for Mark to call in advance so I knew when he was on his way.

Response from Ron Business Owner

Thank you very much for your review Mr. Mazzola! We really appreciate you as our customer! Great job done by Mark in a time crunch. Thank you!

Service: Garage Door Opener Repair

Paul Geffell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Farmington, NY 12/27/2012

I had a new door installed in my barn to replace a 22 year old door. The work was done professionally and in a timely fashion. A few months later, my house garage door was malfunctioning on the automatic opener which was 12 years old. I contacted Precision because I was so satisfied with the new door installation in my barn. The same technician (Mark) performed both services. I happened to be home the day of the replacement of my house door opener replacement. Not only was Mark totally professional, but we had a great conversation while he was doing his job. If I was bothering him while he worked,he never once expressed a displeasure. I truly believe that the two hours we spent together was a mutual respect between us. Mark came across as a real people person and commentated more than once how much he enjoys what he does and that's what makes a huge difference to me(the customer)and the difference between collecting a paycheck and practicing your profession. I highly recommend Precision Door to you,the Public.

Response from Ron Business Owner

Wow, what an awesome and detailed review! Thank you very much for sending us your comments, we truly value you as our customer! Great comments for Mark, job well done Mark!

Service: Garage Door Opener Install

Product: Garage Doors

Lisa Rizzari

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/22/2012

Late on a Friday evening,the cable on my garage door broke after arriving home. The door was crooked, and would not move up or down. Thus my car was "stuck" in the garage. I called Precision early on Saturday, and a repair tchnician arrived within an hour. Felix was friendly, and very knowledgeable. He was able to fix the door in no time, and even identified some other potential issues with the door. He went the extra mile, and I am most appreciative. I would highly recommend Precision and Felix!

Response from Ron Business Owner

Awesome review! Thank you very much for sending us your comments, we really appreciate you as our customer. Great job done by Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Repair

Blanche Weltman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/13/2012

I was very satisafied with the services Felix provided in explaining my choices, the service performed in replacing my garage door opener, his professionalism and friendly attitude in answering all my questions and the promptness in arriving when he said he would.

Response from Ron Business Owner

Thank you very much for your review! Great job done by Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Matt Barco

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/11/2012

I could not recommend Precision and specifically, Josh Arena, enough! Mr. Arena is friendly, extremely knowledgable and thorough. He made sure to explain in detail what needed to be done, why, and the timeframe needed to accomplish it. His work was superb and he was patient with my elderly grandparents during the entire process..matter of fact, he even went above and beyond his duties by coming out to address a minor subsequent issue that originated on our end (not due to his service) Great job!

Response from Ron Business Owner

Thank you very much for your detailed review and comments! We really appreciate you as our customer! Great job done by Josh!

Service: Garage Door Opener Install

Helen Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 12/07/2012

I needed a new door opener, and thought I might even need a new door, the old one being so noisy, shaky and generally unreliable. Mark's recommendations to replace just the parts, along with the new opener, mean that I now have a smooth, quiet, and reliable door, which functions just like a brand new one. Mark was knowledgeable, punctual, efficient, friendly and delightful to work with. I will definitely recommend Precision.

Response from Ron Business Owner

Thank you very much for choosing our service and for sending us your review! Great job Mark!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

John Zelent

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brockport, NY 12/07/2012

My experience with your company was excellent. I found you on-line and was impressd with the bios of your technicians (and impressed that you drug test). I was able to get an appointment at a time convenient for me. Mark was the technician who came to the appointment. I had 2 garage door openers installed. Mark took the time to explain everything to me....and answered all my questions thoroughly. I was very impressed that he took the time to go thru the receipt step by step. Mark made me feel comfortable with the entire process of garage door openers....and I heartily recommend him and your company. .

Response from Ron Business Owner

Awesome! Thank you very much for your detailed review! We really appreciate you as our customer! Great job done by Mark!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Rudy Deier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Good service from a knowledgable technician. Consider me a satisfied customer.

Response from Ron Business Owner

Thank you very much for sending us your comments! We really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Rollers

Ken Burnham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 12/07/2012

My service call was done in a professional manner, and the service person was exceptional. He fixed the problem with the opener and identified several other issues with the door which he fixed at no charge. Very satisfied.

Response from Ron Business Owner

Thank you very much for choosing our service, and for sending us your review! Great job Mark!

Service: Garage Door Opener Repair

Carl Foucht

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Victor, NY 11/30/2012

Very good service. Replaced springs and all rollers and brackets. Doors now open very smoothly and quietly. Would definitely recommend them to someone else for repair.

Response from Ron Business Owner

Thank you very much for your comments! We really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Ready to Experience 5-Star Service?

Join your Rochester neighbors and let our experts take care of your garage door.

Monroe County (585) 267-5174
Genesee County (585) 300-4522
Livingston County (585) 612-4164
Ontario County (315) 670-4607
Orleans County (585) 682-2740
Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624