Garage Door Repair Reviews in Rochester (Page 3)

Very quick to respond to call made to fix garage door that was holding my car hostage in the garage. Especially on the weekend. Was on time, informative, and very friendly. Ron performed work in a timely manner and explained everything. The company is highly recommended, and I will refer them to my friends. Cost was also very reasonable.

- Fred Tyler

I can't say enough good things about my experience with this company. Last August, we needed to get the garage door modified to raise higher for a new vehicle. Sean came up with a great solution and fixed a spring problem from another company. We had a issue this week that was quickly and easily fixed under warranty by Zikret who explained the minor issue - possibly caused by a power outage - and clearly explained the issue to me. Everyone from technicians to people who answer the phone has been extremely polite and helpful. I'm very happy to have found this company!

- Kathryn Jensen

Excellent Service. The technician Sadmir was friendly, knowledgeable, and quickly determined the problem. He even came down our somewhat challenging road on a pretty bad weather day.

- Doug Westerdahl

Phil was knowledgeable, fixed the immediate problem, answered questions, and informed me of multiple possible options for the future. Did not try to upsell me, and service fee seemed fair. Would use Precision again and would recommend to others.

- Kiel

Great emergency service and quick repair! Response was within an hour. Highly recommend!

- Nancy Sullivan

I have only used Precision a few times over the 35 years I have lived in my current house. Each time I have been 100% satisfied with their service & price. Don't know what else to say (and, I rarely am 100% satisfied!).

- Chris Wieser

Great work. Helpful and friendly technician.

- Davies Nagel

I had a new garage door opener installed. Everyone I met and who had performed the work were knowledgeable and courteous. Very happy with their installation.

- Rosemarie Hoffman

I called for service to one of my garage doors. The service person was very prompt and competent. He knew exactly what I needed and performed very efficiently. I have been very pleased with my garage doors and openers. Thank you for your service. Everything is working perfectly again. A very satisfied customer Joan

- Joan Salomon

Broken garage door spring Saturday morning on a 70-year-old garage door. Happened upon Precision by chance on the internet. Read their reviews and reached out to them. They returned my call within the hour. Service was set up for Sunday morning (the next day) without additional cost being on the weekend. They gave a time frame and were there on time, with calls and texts saying they were on their way. Repairman (Ron the owner) evaluated, gave me a quote and fixed the door within 90 minutes. This is how customer service and service should be...would highly recommend.

- Bill Perfetti

The other day we had a spring go on our garage door. We called precision garage door. The technician that came to the house was named Z. He was very knowledgeable and efficient felt very comfortable with him in the house. I am the owner of Monroe county plumbing services. So I know what a good Technician is. If any other customers ever ask me who I would use I would definitely highly recommend precision garage door.

- Gary Raskopf

Your tech was awesome. He answered all my questions and made me feel very comfortable. He tested the door so that I could see it was working. I'm very satisfied

- Rosemary Magnolia

Thanks for the help with my garage door opener, what a great customer experience. Your website was easy to use, and your messaging thru out the process was very helpful. Best wishes for a successful year.

- Doug Cauwels

The trolley that runs along the rail part of my system broke after 25+ years. I was given a same-day appointment and Sean arrived even earlier, with advance notice. The age of my system meant replacing the whole opener, which Sean was able to handle on the spot in about an hour and a half. He offered two options, explained their features, got the one I picked up and running smoothly, and explained the new system and what he had replaced - all at a reasonable price. Highly recommended; I was very happy with my experience, and will use Precision for any future garage door needs.

- James Cairns

They have been my only go to for garage door repair. Easy to work with. Fast, and communication is excellent. The technician ( same each visit) is awesome and gets the job done! Thanks for another excellent job!

- Lex Sleeman

I really appreciated Sean's work, he laid out what he was going to do before doing it and quoted me the price for each thing even when I didn't ask for that. He was very quick to get the door fixed from an unusual issue of non-broken but weaker than expected springs. He also made sure to tell me there's a 3 year warranty on them and even left them for me as I requested.

- Damian Kumor

excellent service right on time,

- Joanne Mabb

Thank you, Ron, for getting our garage door to work. Thank you also for the new key pad & all of the programming! My husband laughed at my excitement to having everything working! He asked if you liked the chandelier in the garage??!!! Ha ha! Thanks again! Phyllis Stock

- Robert Stock

Great service provided by Precision Service despite was a simple troubleshooting, Ron was prepared and amicable to deal with these minor issues. He was also responsible and arrived to my home on time.

- Hector Valencia

I would like to thank and commend Ron from Precision Door for his service expertise. This Saturday AM I found my garage door spring broken and I called Precision Door Co. Ron arrived the same day and right on time. He immediately got to work and replaced my door spring and also provided a free inspection & maintenance work for the door mechanicals. The replacement service was reasonable and quick. I wanted you to know you can trust Ron and Precision Door for quick, quality customer service. Sincerely, S. Petro Spencerport, NY

- Steve Petro

Wow. Timely service, friendly, respectful technician who didnt tey to over sell me anything. Quick service. Problem solved! Will definitely recommend and use for any further issues. Exactly what I was hoping for!

- LB Nanartowich

This company came fast and we had a nice guy come out and solve our problems quickly and the price was good, will call again when needed.thanks so much

- Cheryl Galante

This is the 3rd time that we have used Precision to handle our garage door needs. Our service tech Satko handled the replacement of our new door opener with professionalism and replaced the broken springs. This is the 3rd time we have used Precision and we have always been very pleased with their work! I would highly recommend using this company for any garage door needs!

- Mike Yaeger

My garage door spring broke during the most recent snow storm. Not the best timing. I called and got an appointment for the following evening. I was so grateful to get a call that Ron was able to come earlier than expected. I got a quick quote and he got right to work. He had everything wrapped up in about 30 minutes! It was great to talk to him while he was working and I learned so much. Great service and good old fashioned business ethics. Thank you!!

- Sarah Jacobs

Very courteous. Fixed my door quickly. Happy with the service.

- Diane

Technician came right on time. He was extremely friendly and offered me solutions to what was wrong. Did not try to sell me anything that I didn't need and fixed the problem in record time

- Andrea Murray

Ron, the owner, came immediately to give me a quote. I found him to be very cordial and sociable. He was very helpful, with no push, for me to select the garage door. Recieved the quote and informitive information regarding the purchase by email within hours after he left. Order placed without problems. I highly recommend Precision.

- Joseph Girard

Thank you for the quick response. The tech Z was wonderful. Z explained everything that needed to be done. Z was very kind and respectful of our property.

- Mary /James Ventrella

Phil did a great job. We really appreciated that he did not try to hard sell us. We would definitely use your services again.

- Mary W

I highly recommend Precision Door Service. Sean S. was on time and worked through cold and snowy weather. He installed a new opener and and repaired the springs. When the work was completed he explained everything to me very thoroughly . Also, I had to call on a late Friday afternoon and I actually spoke to a person , and I wasn't on hold for hours !! Great service .

- Mary Ann Keegan