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about Precision Garage Door
Precision Garage Door of Rochesterhas received 3123 reviews, averaging 4.96 Stars:
Leicester, NY
Rochester, NY
Z was highly knowledgeable about the doors, hardware options, and openers when he came to repair my door. Appreciate how easy he was to work with, the pride he took in his work and his communication throughout the process. Highly recommend!
- Dwayne Cerbone
Rochester, NY
I have worked with Precision door twice and have had a great experience both times. Scheduling was easy, fast and convenient. This time I knew my garage door opener was broken. And the tech (Felix) clearly explained what exactly was wrong and what it would cost to repair or replace. I chose to replace the opener. The tech was efficient and I could see that he really double checked all the fittings on the garage door to ensure that it would be running smoothly and optimally, which is especially important to me in my 1920 built house with heavy old garage doors. He took the time to explain all of the features of the new opener and helped me reset the keypad. Really outstanding. I would heartily recommend this business.
- Stanley Vanhorn
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Residential Technician: Felix Coriano
Penfield, NY
Precision came quickly and was clear and concise about what my options were. Phil was quick and expeditious in completing the work and telling me how to follow up in the future if anything was needed, he also gave me a few tips on how best to care for my new parts to keep them optimally functioning. Overall a quick and efficient experience, highly recommend!
- Rebecca Valladares
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Residential Technician: Phil Mormon
Fairport, NY
Extremely professional and reliable company that operates with a great deal of integrity!! Top notch company!!
- Kevin Leshner
Spencerport, NY
We certainly appreciated the speed our door new springs were installed as well as the promptness you were able to perform the work. All within three hours of my initial call.
- Sam Rivoli
Webster, NY
Arrived right at scheduled time. I had requested the springs be adjusted and do a basic door tune up. Great personable guy and was only took about 20 minutes to complete the work.
- Dale
Dundee, NY
Very knowledgeable, friendly, excellent service!
- David Wurman
Rochester, NY
Showed up on time, very professional, did what needed to be done and I'm very happy with my new garage door. Thank you!
- Austin Schaefer
Webster, NY
Super prompt and helpful. Very professional and able to work around my schedule. Did great work!!
- Wendy Rogers
Pittsford, NY
There was rust on the bottom of my garage door, and the retainer had fallen out. Ron came out, assessed the condition of the door, and recommended that I get the bottom section replaced. He told me the manufacturer, the model number and the color and said that this would be my most cost-effective option. He also fixed a roller that had popped out of the rail. After taking the time to do all of this, he didn't charge me anything. I really appreciated the timeliness, service, and the whole approach. And the fact that after spending all this time and giving me valuable advice Ron didn't charge me is very much appreciated. This is a great company to work with. I will be sure to call again should anything happen in the future. Two thumbs up!
- Denis Rozin
Wolcott, NY
Sean replaced the cables on my garage door today and did an excellent job. He was quick, thorough, friendly, and completed the job for the price he quoted. He also lubricated the pulleys, rollers, and hinges for no additional charge. My brother recommended Precision Garage Door to me because of work they did for him previously that he was pleased with.
- Tim N
Hilton, NY
You will find no other service group that is more responsive than Precision Door. They will be my choice for life.
- Robert Whipple
Brockport, NY
Ron was great and professional. The website was easy to use and to set up the appointment. Ron was on time and able to finish the work in a timely fashion. I recommend Ron, and Precision for all your garage door needs.
- Adam Jurkowski
Penfield, NY
Called 6:30AM today for a broken spring on our 4 year old garage door. Scheduled an emergency appointment for 7PM over the phone, but Ron was able to come over 11AM and replace the spring. Very grateful for the quick response, as we were unable to manually lift the door to get our cars out. Thanks, Ron!
- Tom Bober
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Fairport, NY
We chose Precision Door Service because they had excellent reviews and we weren't disappointed! The woman I spoke with to set up the appt was courteous and professional, and our technician was knowledgeable, efficient, courteous, and took the time to thoroughly explain what needed to be done. We were very pleased with his work!
- Amy M
Irondequoit, NY
Having used Precision Door in the past, I used the number on their "Refrigerator Magnet" when my garage door stopped working from the remote. As I am "older", and somewhat disabled, the thought of having to walk in and out of the garage every time I use my car to take my dog for a walk (in 27 degree weather) caused concern. I called Precision. The very pleasant lady on the phone set up the first available appointment for a week later. Later in the day Precision had a cancellation, I accepted it without question. In the meantime, I replaced the dead battery in the remote (apparently upside down) with a "viable" replacement I had in my battery "collection". When the repair person arrived he turned the battery right-side up, and the remote now works. Embarrassed? You bet. He refused to accept payment for simply turning a battery over -- but I still feel a bit incompetent, and thankful for his attitude. Such persons are few and far between these days. Highly recommended -- great service both times (4 years apart).
- Stephen Busack
Pittsford, NY
Nick came early, called to see if that was OK, it was, he came and replaced what needed replacing, was neat, completed the work, and we were pleased with what he did. I have recommended Precision to many people and will continue to do so. Thanks for such quick service. Dave Knickerbocker
- Dave Knickerbocker
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Residential Technician: Nick Dillman
Brockport, NY
Our technician Satko was amazing. He was kind, polite, and honest. They were able to sent the technician out within 6 hours! So very grateful.
- John Zelent
Victor, NY
Ron was very polite and did a very good job along with his partner.He answered all my questions and the garage door is working great.
- Daniel F.
Victor, NY
The best customer service I’ve gotten in so many years. It was a great experience and Zikret did a phenomenal job and was extremely helpful and honest, which I truly appreciate. I will never use any other company and will recommend them to all of my friends and neighbors!
- Dave Orourke
Penfield, NY
Great job! Thanks.
- Sara Love
Victor, NY
Very helpful and professional
- David Kopp
Scottsville, NY
My husband and I were ready to go grocery shopping and I pushed to open the garage door. It didn't open and instructed us to refer to owners manual for particular error code. My husband could not find any error codes in the manual. So I panicked and called the office. They scheduled service tech Nick Dillman to come and fix the problem. He came very quickly and found out one of the 2 springs was broken. Nick was very polite and professional.
- Taru Drescher
Hamlin, NY
Our technician Sadmir Hamzic was excellent, he explained everything he did. Answered my questions and visibly showed me where my doors were extremely weak. He was able to correct everything. He was very respectful to my needs. New cable, rollers and metal frame pcs. on bottom of the one door its been a couple of weeks now they both run noise free and smooth. Thanks again.
- Gerry Hutchison
Hilton, NY
Prompt, courteous, experienced. Able to fix a damaged door and avoided costly replacement.
- Benson Zoghlin
Rochester, NY
Technician was on time and efficient. It was easy to set up an appointment.
- Glenda Ross
Penfield, NY
I gave 5 stars for Precision because technician is done great job at my garage door. Sean Seelig was very professional and competent, and was very easy to work with. He properly installed and programmed my garage door in timely manner. I'm very thankful for his service!
- Tetyana Romanyshyn
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Residential Technician: Sean Seelig
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Very professional and personable. Work done in a timely manner.
- Jane Capellupo
Fairport, NY
I was originally told that the earliest appointment available would be the next day after 5:00. I was completely surprised when Phil called and said he had completed everything he needed for the day and was able to come over right away. He came in and did an assessment of the problems and gave me a quote to get my door working. He also showed me some areas of concern. I approved the basic work and plan on him coming back to do the maintenance still needed. Phil did a great job communicating everything that needed repair. He had a great attitude and was very professional. Great job!
- Bob Meechan
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Residential Technician: Phil Mormon
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
Excellent service. Prompt and great communication.
- Jason Yasso