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about Precision Garage Door
Precision Garage Door of Rochesterhas received 3044 reviews, averaging 4.96 Stars:
Victor, NY
Victor, NY
The best customer service I’ve gotten in so many years. It was a great experience and Zikret did a phenomenal job and was extremely helpful and honest, which I truly appreciate. I will never use any other company and will recommend them to all of my friends and neighbors!
- Dave Orourke
Penfield, NY
Great job! Thanks.
- Sara Love
Victor, NY
Very helpful and professional
- David Kopp
Scottsville, NY
My husband and I were ready to go grocery shopping and I pushed to open the garage door. It didn't open and instructed us to refer to owners manual for particular error code. My husband could not find any error codes in the manual. So I panicked and called the office. They scheduled service tech Nick Dillman to come and fix the problem. He came very quickly and found out one of the 2 springs was broken. Nick was very polite and professional.
- Taru Drescher
Hamlin, NY
Our technician Sadmir Hamzic was excellent, he explained everything he did. Answered my questions and visibly showed me where my doors were extremely weak. He was able to correct everything. He was very respectful to my needs. New cable, rollers and metal frame pcs. on bottom of the one door its been a couple of weeks now they both run noise free and smooth. Thanks again.
- Gerry Hutchison
Hilton, NY
Prompt, courteous, experienced. Able to fix a damaged door and avoided costly replacement.
- Benson Zoghlin
Rochester, NY
Technician was on time and efficient. It was easy to set up an appointment.
- Glenda Ross
Penfield, NY
I gave 5 stars for Precision because technician is done great job at my garage door. Sean Seelig was very professional and competent, and was very easy to work with. He properly installed and programmed my garage door in timely manner. I'm very thankful for his service!
- Tetyana Romanyshyn
Product:
Residential Technician: Sean Seelig
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Very professional and personable. Work done in a timely manner.
- Jane Capellupo
Fairport, NY
I was originally told that the earliest appointment available would be the next day after 5:00. I was completely surprised when Phil called and said he had completed everything he needed for the day and was able to come over right away. He came in and did an assessment of the problems and gave me a quote to get my door working. He also showed me some areas of concern. I approved the basic work and plan on him coming back to do the maintenance still needed. Phil did a great job communicating everything that needed repair. He had a great attitude and was very professional. Great job!
- Bob Meechan
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Residential Technician: Phil Mormon
Fairport, NY
They were great, it was an emergency, and they took care of it that day.
- Jacquelyne Greene
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Brockport, NY
Excellent service at a reasonable price! We had a garage door installed several years ago by a builder, who was not a garage door expert. It squealed like a banshee and sometimes got stuck ... it was never right. Ron replaced the rollers with better quality ones, and adjusted the whole system to work MUCH better. And he didn't try to push anything on me that I didn't need, like a new set of springs. He said he could do a better job with a different spring setup, but since the door was not very old it didn't make sense. He also installed a 2nd opener button next to the service door, and adjusted a 20-year old door in my barn. Overall, I'm really happy with the results and would highly recommend them to anyone!
- Dan Kuchta
Rochester, NY
Z was fantastic. He arrived on time, explained everything, and gave me a few options. I will request him as a tech if our door needs more work.
- Tamalyn Onderdonk Pritchard
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Residential Technician: Zikret Osmic
Alexander, NY
Technician was excellent
- Cheryl Strychalski
Webster, NY
Very good service by "Z" for repairing our garage door. Technician was very professional and personable. He explained the issues and gave me options. Highly recommend Precision services for garage door repairs.
- Maria Nevin
Webster, NY
Called and requested new seal on bottom of 16ft wide Wayne-Dalton garage door. Service call was made, knowing you didn’t carry Wayne-Dalton parts. I paid for the call but feel I was a victim of bait and switch! I will pass on my experience. On the plus side, the technician was polite, professional and probably just doing the job he was trained to do.
- Terry Burnett
Rochester, NY
Ron provided outstanding customer service to my garage door. Ron's repair exceeded my expectations! It was a pleasure doing business.
- Linda
Brockport, NY
Fabulous response to my questions and a wonderful young man who did the repair for us. Classy operation.
- LuAnne Cenci
Pittsford, NY
Sean Seelig communicated well, arrived when expected, brought the necessary equipment, worked diligently, and helped me understand the features of my new garage door motor. New one is clearly a major improvement over the old one. Thank you Sean. Andrew Rudmann
- Andrew Rudmann
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Residential Technician: Sean Seelig
Honeoye Falls, NY
I’ve had my new garage door opener for month now and I love it! It is so quiet, convenient and easy to use. Special thanks to Zik! He made sure I selected the correct product to meet my needs. Very personable and professional. I have already referred friends to Precision!
- Karen
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Residential Technician: Zikret Osmic
Fairport, NY
The consultants were nice and professional. They even locked up my broken garage door and tucked it back in to make it look semi normal until the replacement can take place. Would recommend. Thanks
- TIna Vannavon
Gainesville, NY
Our garage door was only going up part of the way and stopping are technician Sean knew exactly what it was to solve the problem and did a great job I wound’s recommend anyone else for the job. Thank you precision garage door service and Sean this will save my back!
- Terry Sykes
Rochester, NY
Nick came on time and efficiently diagnosed and corrected the problem. He was both friendly and professional.
- Theresa Mazzullo
Rochester, NY
The technician Felix did an outstanding job replacing the pulleys and rollers on the garage door. I would definitely recommend them for any garage door repair or replacement.
- David H
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We are so happy with the customer service, quality, communication and installation from Precision! Ron and Justin were great to work with! We will definitely work with this company again and recommend them.
- Amanda W
Rochester, NY
Sean was very courteous and knowledgeable. He solved our problem in short time.
- Richard Tuschong
Rochester, NY
I had a great experience with Precision Door service. Felix did an outstanding job and was very friendly.I highly recommend this company and Felix. Thank you Tom Ditucci
- Tom Ditucci
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Quickly done! Great service, technician was very nice!
- Brandy Witt
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Residential Technician: Sadmir Hamzic
Albion, NY
Salesman came out when he said he would. Took some measurements and sent me an estimate. Prompt and efficient.
- Rebecca Cross
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
Ron was very polite and did a very good job along with his partner.He answered all my questions and the garage door is working great.
- Daniel F.