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Read what people are saying
about Precision Garage Door in:

Genesee County, NY

Precision Garage Door of Rochester
has received 21 reviews, averaging 4.96 Stars:
Review:

My garage door spring broke on a Saturday morning. Wanting same day service I called these folks. They sent out a service tech named Marty who did a great job and explained every thing. I appreciate the time he spent with me. He is a good professional. If I need any thing regarding openers, service or a new door, I will be calling you folks. Thank again.
David McCutchen
Service Provided:
Broken Garage Door Spring Repair
Review:

Felix came out to our home, and fixed our garage door. There was an issue with something getting wound up and causing the garage door to go up or down at an angle. About two months prior we had an independent contractor come out and fix the senors. He came from Greece (20 minutes away) Complained it was too far for him and over charged us. Not to get too emotional, but as we were moving my Father's (He passed 1/5/18) office into our garage was when we noticed the issue of the door coming down sideways. A week later my Father passed. All I wanted was to get it fixed ASAP, so it was one last thing my Mother had to worry about. We called this independent contractor who said he will be out in the next week. We waited a month for him to show up. I called him, he claimed we were too far, and he hurt his shoulder. A call would of been nice. I looked up Precision, and I thought with the amazing website, and customer service this was gonna be a lot of money. From the extremely simple phone call to set-up an appointment that took mere minutes, to getting someone out to our ("too far") house the very next morning, to Felix being amazing with his knowledge, friendliness, and understanding. He explained everything in terms I would understand, didn't comment on my still-in-pajama appearance, and he did an fantastic job. The price was a lot more reasonable, and I will only be using Precision for now on. I definitely would recommend this great company!!
Jackie Iwasko
Service Provided:
Garage Door Repair
Review:

Good job....on time,efficient and customer focused.
Richard Wildman
Service Provided:
Garage Door Repair
Product:
Cables
Review:

In sub-zero wind chill weather on a holiday week-end, Jennifer (who answered the phone) assured us Precision could fix the broken chain on our "primary" garage door today. Ron was here in about 2 hours, explained what needed to be done, told us up front what it would cost (honoring the coupon from the website), and was done in about 45 minutes. From start to finish, these folks were professional and just great people! THANK YOU!
Loren/Bruce Penman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

This was our first experience with Precision and the experience will certainly turn us into repeat customers. Appreciated the notification and information about the technician who would work with us. Felix called to share his expected arrival time, was easily identifiable as a Precision employee and was very professional. Our garage door opener was replaced but Felix also noticed that the rollers needed to be yfor a quality job!
Jane Bickett
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Contacted them re: quote on new garage doors for apartment I have. The rep Ron Kull was prompt, knowledgeable and informative. I received their quote which I felt was very reasonable. He was not pushy at all which I appreciate.
Vic A.
Service Provided:
Install Garage Doors
Review:

Office staff was very professional and helpful when scheduling an appointment, and we also liked the follow up email confirmation with a picture of the technician that was to visit us. The technician was also very courteous and professional; he arrived at the stated time, he quickly solved our problem, and gave us very good maintenance advice for keeping our garage door in working order. We were very pleased all the way around!
Lisa Compton
Service Provided:
Garage Door Repair
Product:
Cables
Review:

The owner came out to my house as scheduled on time and gave me a quote. We dickered a little and he won the bid based on QUALITY & PRICE. The Precision install crew made up of two men came out again as scheduled on time. They were friendly efficient and professional. There were a couple of additional things I wanted on the doors and they were very accommodating and willing to please. The doors look great, work great and are high quality. I highly recommend you get a quote from this company. I am completely satisfied and I don't say that very often.
James Zielinski
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

When our garage door failed, Precision provided a service call the next day (Saturday), found the problem and provided a new opener and new day on the following Tuesday. Everything went well.
David Funston
A Response from: Mary

Thank you very much for choosing our service! We appreciate you as our customer!

Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Review:

Felix was representative. He was efficient and very helpful. If ever there is another problem, your company will be the first to be called.
James Hutchison
A Response from: Ron

We really appreciate you as our customer! Great job by Felix!

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Sales [ Ron ] and the installation team [ Mark and Felix ] were very knowledgeable and professional. The garage doors and opener were installed as scheduled and the quality of the product is excellent. Yes, I will recommend Ron and his staff to all that need their services and products ---- This company deserves a 'Well Done' !
Don Kunego
A Response from: Ron

Thank you very much for your comments & review! We do really value you as our customer!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Door works great!
S Gilbert
A Response from: Ron

Thank you very much for your review!

Service Provided:
Broken Garage Door Spring Repair
Review:

Precision Door responded quickly to my call, found the problem and gave us lots of valuable advice. We had confidence in our technician and we'll definitely contact Precision with any future needs.
Greg VanDussen
A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer! Great job Josh!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

very prompt,on time,work very professional,above and beyond what was expected, his recommendations for new parts were exactly what was needed to fix the problem.
Skip Harvey
A Response from: Ron

Thank you very much Mr. Harvey!

Service Provided:
Garage Door Opener Repair
Review:

We chose Precision based on the style of door available through them and on the quality of that door. The person who gave us an estimate was the same person who installed the door, which made us feel that he had a personal investment in doing the work. We are so pleased with this door!
Julie Graham
A Response from: Ron

Thank you very much again Ms. Graham, we really appreciate it!

Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Review:

I was satisfied with the work and Ron knew what he was doing. I would have him again.
J. Burling
A Response from: Ron

Thank you Mr. Burling!

Service Provided:
Broken Garage Door Spring Repair
Review:

Professional and informative. Time will tell on the quality of product, but I feel assurance from Ron. Thank you!
D. Morreale
A Response from: Ron

Thank you again Mr. Morreale!

Service Provided:
Garage Door Opener Install
Review:

Fred was very pleasant & professional.
T. Gormly
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

Ron serviced our garage door closer and was on time, fast and very efficient. He gave great advice and followed up with a thorough explanation of operation and safety functions. I would not hesitate to call again.
Joe Burnett
Service Provided:
Garage Door Opener Install
Review:

Excellent service. It was great to have them explain what they were doing and why. It gave me confidence in what they were doing. I have already recommended them to friends that need work done.
Chrissy Carrick
Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Review:

I WILL ALWAYS CALL PRECISION DOOR CO. FOR ANY REPAIRS I NEED OR EVEN IF I NEED TO PURCHASE A NEW DOOR...THE THING THAT HAS ALWAYS PLEASED ME IS THE HONESTY OF ANY WORK I'VE NEEDED TO DO..THEY VERY EASILY TOLD ME A NEEDED A NEW DOOR OR MORE E EXTENSIVE WORK DONE AND I OF COURSE WOULD NOT HAVE KNOWN THE DIFFERENCE..I WOULD ALWAYS RECOMMEND PRECISION DOOR BECAUSE OF THE HONESTY AND WELL MANNERED EMPLOYEES...THAT ALSO INCLUDES THE RECEPTIONIST THAT SETS UP THE APPT'S.THANK YOU FOR A GREAT JOB DONE AND I AM VERY HAPPY WITH YOUR SERVICE...I HAVE CALLED YOUR COMPANY MORE THAN ONCE SOOO I WOULD SAY I'M VERY PLEASED WITH PRECISION DOOR...SHARON
Sharon Smith
Service Provided:
Garage Door Repair
Product:
Garage Doors