5.0 1 2 3 4 5 76 Reviews

From Hilton, NY Homeowners

Garage Door Repair in Hilton, NY - Page 3

Precision Garage Door

Same-day garage door repair in Hilton, NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Hilton, NY

Serving Hilton, NY

Proudly serving the Hilton, NY community with same day service.

Service truck

Local Garage Door Repair in Hilton, NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Hilton, NY, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Hilton, NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Hilton and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Hilton, NY

Serving Hilton, NY

and surrounding communities

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What Customers are Saying

Summary based on the 76 most recent customer reviews

Customers in Hilton consistently describe Precision Garage Door of Rochester as prompt, professional, and knowledgeable, with technicians who explain the work clearly and complete repairs or installations efficiently. Reviews also frequently praise friendly service, trustworthy recommendations, and strong communication from scheduling through completion. Many customers mention clean, well-done work and a smooth overall experience that makes them willing to recommend the company and call again.

What Customers in Your Area Mention Most

Responsiveness (24) Customers repeatedly praise fast response times, including same-day service, early arrivals, quick estimates, and prompt help when garage doors or openers needed urgent attention. Professionalism (22) Reviews consistently describe the team as professional, courteous, and well mannered, with polished service from start to finish. Expertise (21) Customers frequently note that technicians are knowledgeable, experienced, and able to diagnose problems accurately while explaining the repair or installation clearly. Speed (18) Many reviewers highlight that repairs and installations were completed quickly and efficiently, often in under an hour or in a single appointment. Friendliness (18) Reviewers often mention friendly, kind, helpful, and personable technicians who made the experience pleasant and easy to work with. Communication (15) Customers value clear communication through appointment updates, arrival notices, explanations of the issue, and thorough discussion of options and future needs. Service (15) Reviews praise the overall service experience as excellent, top notch, and customer focused from the first call through the completed job. Reliability (13) Customers describe Precision Garage Door of Rochester as dependable and consistent, with technicians arriving when promised and doing what they said they would do. Workmanship (13) Many reviews commend the quality of the repair or installation itself, noting thorough, efficient, and well-executed work that left doors operating smoothly.

Recent Reviews from Hilton, NY

Moi Leong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 08/04/2014

Mark was very professional and courteous. He explained the options and answered my questions. He completed the repair in a reasonable time. Great job by Mark!!!

Response from Ron Business Owner

Thank you very much for sending us your review! Great job done by Mark!

Service: Broken Garage Door Spring Repair

John Fedison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 04/14/2014

Casey was awesome! He was the best installer I've ever dealt with. He worked for 12 hours straight and did a wonderful job. He excepted nothing but perfection. I was really impressed and based on my experience with him I would highly recommend Precision Door Service.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer! Great job Casey!

Service: Install Garage Doors

Product: Garage Doors

Jane Twichel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 11/24/2013

I'm very happy with the 2 garage doors Ron installed, and the door opener Mark installed a week later to replace a failing old one. They were very pleasant and professional, answered all my questions, and did a great job of cleaning up afterward. Would definitely recommend them to others and call them if I ever have problems or need to have my other (old) opener replaced.

Response from Ron Business Owner

Thank you very much for sending us your review! We really appreciate you as our customer!

Service: Install Garage Doors

Product: Garage Doors

Donald Reynolds

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 04/19/2013

good job!

Response from Ron Business Owner

Thank you very much for choosing our service!

Service: Install Garage Doors

Product: Garage Doors

Pam Harrington

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 04/01/2013

Our garage door is working again! Our technician was prompt and courteous, and we are very happy with the work completed!

Response from Ron Business Owner

Thank you very much for your review! Great job Mark!

Service: Broken Garage Door Spring Repair

Product: Springs

Craig Corey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 11/15/2012

Ron ; Had our door eyes replaced and door tuned up a little- @ the Bailey Rd Property- Mark did a great job- courteous, professional and friendly. I choose your company for those reasons- and your fast service. Thanks Craig Corey

Response from Ron Business Owner

Thank you very much for being a very loyal customer, we really appreciate it! Great job Mark!

Service: Garage Door Opener Repair

Product: Opener

Richard Bonter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 06/04/2012

Very professional & friendly service, same day repair was a huge plus, door is working well. Would use your services again when needed and will recommend to others. Thank you, Rich

Response from Ron Business Owner

Thank you very much for taking the time to send us your review, we really appreciate your comments! Great job Mark!

Service: Garage Door Repair

Dan Keyes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 02/22/2012

Ron did a great job on fixing my garage door, my tension spring broke and 2 cables,Ron explained to me that a 16ft. garage door should really have two tension spring`s instead of one and that it would be safer.He was at my house early and got the job done fast. I will highly recommend Precision Door service to my friend`s and neighbors and I will call on them again for other work in the near future.

Response from Ron Business Owner

Thank you very much Mr. Keyes, we really appreciate you as our customer! Thank you for your detailed review!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Colleen OBrien

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 02/04/2012

The door opener that I picked out over the phone was not the one that was installed. I thought that I arrainged a belt driven door opener with a lifetime warrently on the motor and the belt. A chain driven unit was installed. Since I was not able to be home at the time I had a someone meet the technician at the house. In my mind I thought the technician would be informed of the unit I had asked for over the phone. This was not the case, and I am partly responsible for not communicating what I had purchased to my friend that was meeting the technician. I really thought that everything was set up when I made my selection over the phone. Something to consider is to communicate the selection with the technician before they reach the customers house. According to my friend, the technician had no idea what I had selected. This was a learning experience for me. Thank you for your time. Oh and by the way, I do like the new opener.

Response from Ron Business Owner

Thank you very much for your comments, we really appreciate you as our customer. We apologize for any lack of communication on our part. Also, we do record all of our incoming phone calls for training purposes, and since we seemed to have a communication issue we did review this call. We found that our representative did a great job of explaining several opener models for over 8 min's on the phone with our customer. At first our customer stated that she was very interested in the chain drives and that's probably what she wanted. Next our representative explained the belt drive models we offer & prices, and asked for all of the customers information, and continued to schedule the appointment. Our customer did say that the belt drives sounded excellent. Next, our representative answered a few more questions about accessories and prices. At the end of the call, the customer did not give a clear indication of which opener she chose. Our representative listed all options that she talked about on our work order for the technician. We apologize that she did not ask again if the customer had narrowed it down to one choice. She did do a great job of taking the time of about 11 minutes total to accommodate all of our customer's questions. It is unfortunate that the customer's neighbor did not know exactly what opener the customer wanted when our technician arrived to do the work. We really try hard to make all of our customers happy and do really appreciate the comments and feedback to help us improve!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Install

Kevin Haude

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 08/04/2011

Definitely a 5 star experience. Ronnie is very thorough and knowledgeable as to what was wrong with our door and the repair needed to fix it. We will highly recommend Precision to friends and family, and will not hesitate to call for any future needs.

Response from Ron Business Owner

Thank you very much, we really appreciate it!!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Garage Doors

Earl Palmquist

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 07/18/2011

very professional and knowledgeable. prompt service and friendly

Response from Ron Business Owner

Thank you very much Mr. Palmquist!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Springs

Mike Cronk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 06/17/2011

Ron was great. My 5 year old son Ben wanted to help, Ron was very good and let him hand him tools and kid with him. He also paid him $.50 for his help, Ben loved it and the door works now. Great job..

Response from Ron Business Owner

Thank you very much again Mr. Cronk!

Service: Garage Door Repair

Product: Cables

Martin Ruby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 05/11/2011

Our door broke with our car still inside. The door looked as if it may fall on the car. After 5 unanswered calls to the company that installed the door we called "Precision" and Ron Kull arrived earlier than promised. Our car was not damaged and the door was expertly repaired.

Response from Ron Business Owner

Thank you very much for your time & the review! We really appreciate it Mr. Ruby!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Mark McIntyre

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 05/09/2011

Came the same day I called and was able to fix the issue very quickly. Wrote down parts that may need to be replaced in the near future, did nto pressure to change them on the spot. Will definatly use again when I am ready to replace old parts.

Response from Ron Business Owner

Thank you very much Mr. McIntyre!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Springs

Craig Koelle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 02/25/2011

Excellent service on my garage door cable repair. Ronnie explained the unique situation I had, and how he could address it. He is very knowledgeable and earned my trust. When it comes time for a door replacement, I know who I will call!

Response from Ron Business Owner

Thank you again Mr. Koelle!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

S. Popowych

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilton, NY 12/23/2010

Very quick service, friendly & helpful.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Ready to Experience 5-Star Service?

Join your Hilton neighbors and let our experts take care of your garage door.

Monroe County (585) 267-5174
Genesee County (585) 300-4522
Livingston County (585) 612-4164
Ontario County (315) 670-4607
Orleans County (585) 682-2740
Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624